Myhairtrend Anmeldelser 

I didn’t subscribe for this service and I called and they cancelled the subscription for me.

He resolved the issue and sent emails to confirm the charges on my account would be dropped

The team was very helpful with the cancellation of the membership. I’m sorry I had to cancel but going through some hard times right now and it’s just not a good time to start a membership. Thank you for all your help

No estoy satisfecha

I have never heard of this company before yesterday but somehow they have drained my bank account over $200. I chatted with customer service yesterday and was told after a very difficult conversation that I would be getting a refund. Today I received a refund of $31. After a cancellation charge of $6.95. I spoke with another rep today and was informed that I would not be receiving anything else back.

Eric was very helpful. Kind and considerate

Eric was very helpful

My debit card got charged for a membership I never accepted. (Not sure if my info was stolen or not) but after sending an email- I had a really fast response with a happy outcome.

No fui yo quien abrió esta suscripción ya que no me es necesario hacer compras de este tipo

En realidad yo entre a la página porque supuestamente en las redes sociales de facebook había un enlace que decía que regalaban cierto producto de la cual ustedes no venden , pero al momento de ir y pagan este producto me di cuenta que lo que yo pagué era una membresía con ustedes y no el producto publicado en la página entonces fue ahí donde quise dar de baja a esto porque me estafaron de un forma de la cual usaron su página para poder yo pagar algo que no era ... Pero con respecto a ustedes todo está bien más bien la persona que publicó esto es una ladrón que se hace pasar por algo más tengan cuidado porque está usandolos para generar conflictos con su página de ventas

At the very least it is great to hear/read that at myhairtrend.com your satisfaction is their top priority!! That is important.

Importance of a Review
The team would only assure me a refund of my funds if I FIRST gave them a review of a positive experience. This is the email I received and when I said I wouldn't review until the money was back in my account, they said I had to do the review first. This is the email basically blackmailing me into giving a positive review:
Dear Customer,
I hope this message finds you well. I’m reaching out on behalf of the escalation team regarding your case, which has been assigned to me for a thorough reassessment. Please know that I am personally handling your case to ensure the best possible resolution for you.

First and foremost, please accept my sincere apologies for any inconvenience this situation may have caused.
After a thorough review, I’ve authorized that the charged amount will be credited back to the same account you used for your purchase. This is an exceptional decision, outside our standard procedures.

If you have a moment, I would truly appreciate it if you could leave a quick review on Trustpilot. Your feedback not only helps me improve the service offered, but also helps others in finding the support they may need.

Here’s how to leave a review on Trustpilot:

• Click on this link: link
• Select your rating (4 or 5 stars are appreciated).
• Feel free to add a short review highlighting your positive experience with us
• Submit your review using your email.

If you would like me to proceed, please reply to this email with "YES" I will make sure your request is processed with priority, as I am now handling your case personally.

PS: Once you’ve submitted your review, please feel free to attach a screenshot in your response or simply confirm that your review has been submitted.

We value transparency in our membership program. When you purchased at discounted prices, you were automatically enrolled, as outlined in our terms. This includes benefits like discounted future purchases and automatic credit recharges every 14 days. Confirmation emails are sent for each transaction with cancellation instructions if needed. We are here to address any concerns you may have.

At MyHairTrend.com, your satisfaction is our top priority. If you have any further questions, feedback, or concerns, please don’t hesitate to contact me directly.

Best regards,
Escalation Team Management

The reply for not giving a (+) review:

Dear Lisa,

Thank you for your reply. I’m truly sorry to hear that your experience did not meet expectations. Unfortunately, we cannot proceed with the credit while a negative review remains public.

Your case will now be escalated to a higher department for further handling. Our Quality Assurance team will be in touch with you directly moving forward.

Thank you for your understanding.

Best regards,
Nela
Escalation Team

Customer service is was very helpful. They reply in a matter of minutes.

It's taking forever to stop this prescription that I didn't even sign up for somebody else took my identity cuz I've never even heard of these people but I just need this to be over so I can I stop paying for something that I don't need to be paying for.

The experience was alright even though they couldn't tell me why someone would be advertising free Dell laptop.

I never subscribed to anything and I was told that the $46.44 was refunded which has not happened yet.

Helpful they are fixing issue

SCAM!
I NEVER did business with these crooks, and yet they somehow got my information and enrolled me without authorization into some program and continued to charge me who knows what. When contacted they assured me of my consent and were never able to provide said consent upon request -- because it NEVER happened. They then wanted to act like they were doing me a favor, by reversing the charges that were never authorizedall while assuring me they have a zero tolerance policy for fraud. RUN FAR FAR FAR AWAY!

They were great to work with! Very quick with my concerns!

Some how I got signed up by mistake. The cancelation process was easy and fast