I was really impressed with how my insurance claim was handled. I was kept up to date with how things were progressing and it was so easy to follow the thread of events, right up to today when my new... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We was issued a 3 hour time slot the night before,on the day the technician phoned to tell us what time he would arrive on arrival he gave a friendly / professional service. On the assessment of the w... Vis mer
The technician Tony rang me before arriving to let me know he was on his way. On examing my furniture he immedately recognized the repair needed. He cut no corners and left my items of furniture look... Vis mer
Exceptional service from the booking which was easy, user friendly and efficient to the visits. Both Ryan & Lee who visited the house were super friendly, explained everything in full and were tho... Vis mer
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Well done 5 stars
Had great service from this company repair handled very quickly and their repair man was excellent would recommend
Happy Customer!
Very helpful staff on Help Line.
Replacement part sent as soon as it was in stock.
Impressive!
Prompt and very experienced
Prompt and very experienced, chair fixed
Your engineer was a gentleman
Your engineer was a gentleman treating our home with respect and did an excellent job leaving all our items looking like brand new again I would recommend this company to everyone
Excellent service
On first phone call an appointment was made.
The appointment was with in the time slot. The person was very professional and courteous. The job didn't take long and rectified to an excellent standard.
Absolute rubbish service and incompetent technician
The first guy came round and only ordered 1 part then kept calling me “my love” which was so condescending and inappropriate. When the rest of the covers arrived, I didn’t see much of a difference from the stained covers to the new ones. The whole claim took 7 months to sort out because of the incompetence from the tech guy and the constant diversions from one customer service agent to the next. I kept having to find out what was happening instead of the other way around. Awful service.
Efficient and knowledgeable
Very easy, helpful communiation from the start. The Assessor who attended was very polite, helpful and knowledgeable, and done an outstanding job very quickly and efficiently. Very, very good. I wondered what could be done about the issue, but he resolved it very quickly and professionally. 5* service.
Not impressed
First guy ended the appointment early as he was going on holiday that day. The settees have serious wear marks where you have tried to clean them and look bleached from your chemicals. Took me more than two weeks for you to attend a second time and after two attempts you have said now it is too risky. What is so annoying is that if you had attended sooner maybe you could have removed the stains as I managed to remove some on my own but you said leave it to the professionals.
Fast & efficient service.
Fast & efficient service.
From start to completion of claim the process was without fault. The technician that came was extremely pleasant and carried out the work to a high standard
Fantastic service and great customer…
Fantastic service and great customer support. Engineer arrived at the time. Message was sent hour before to confirm the visit. Engineer Was well prepared and efficient. Very good service and fantastic job. Thank you Jason!
1st class service, worth the extra pennies
Stephen was the man that came to look at our furniture, there was a few wee chips on 2 of our pieces, he was very good and the job was completed and fixed in no time at all, the service we received was first class. Our units are now looking like what they did when we bought them, one very happy lady. Thank you
Been waiting since 27th January and…
Been waiting since 27th January and three visits later now 24th April and still not fixed
Great communication.
Great communication, arrived on time and provided a professional service.
Excellent service
Excellent service, workmanship, knowledgeable
Highly Recommend – Smooth and Easy Process
Very easy to get an appointment date. The technician was extremely helpful, pleasant, and professional. Taking out this insurance was the best decision—I’m so glad I did!
Great experience from investigation to…
Great experience from investigation to solution. Technician was friendly and helpful.
Oak furniture superstore faulty wardrobe door
We were kept informed & updated with technicians eta which was very much appreciated.David was very conscientious- & spent time sorting out the problem we had with our wardrobe door when he could easily have given up & just ordered a new door. Most impressed with the service.
Our experience was excellent as a…
Our experience was excellent as a result of the employee who visited. He was polite (taking his shoes off each time he entered the house), hardworking and very friendly. He also did an excellent job of the repair on our stall. It looks as good as new. A fantastic experience! Please pass on our thanks.
The furniture guy did a great job…
The furniture guy did a great job resolving a long term problem arising from the original installation. The bed and particularly the headboard is now a more solid structure as a result.
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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