⚠️ WARNING – My Fox Bag / Shop App More than ONE MONTH after ordering, my Fjallraven Lada Sweater Dark Navy has still not arrived in Quito, Ecuador. They shipped it and now refuse any responsibil... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
First time ordering from ‘My Fox Bag’, finding the choice amazing! I chose the Lavender Fjallraven Kanken 15” laptop backpack. I had a query which to my delight and relief, was answered by a human bei... Vis mer
Selskapet har svart
I love Kanken bags. This size is great for college or work. Carries A4 size files, books & more. Kanken is known for their vibrant colours but I got an unusual design & colour. Bought the shoulder str... Vis mer
Selskapet har svart
- Bought the bags on the 19th August. - Reached my mailbox in Singapore on the 31th August - Bags are authentic, new, and undamaged. Very happy with my purchase and how fast they arrived. Price i... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Official Fjällräven Kånken Bag stockist offering a wide range of styles & colours. Free worldwide delivery. 20% non-EU orders. Easy returns. Formerly My Kanken Bag.
Kontaktopplysninger
J & S House, CW9 7LU, Northwich, Storbritannia
- 01606359100
- info@myfoxbag.com
- myfoxbag.com
4,2
Bra
369 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service.
Purchased as gifts, but quality known. Prompt delivery in secure packaging.
7. september 2022
Svar fra My Fox Bag
Hi,
We're really pleased to hear you're so happy with your purchase and the service provided!
Thank you for taking the time to leave this excellent review.
MFB
Product is legit.fast shipping
5. september 2022
Svar fra My Fox Bag
Hi,
We're really pleased to hear you're so happy with your purchase and the service provided!
Thank you for taking the time to leave this excellent review.
MFB
Svar fra My Fox Bag
Hi Sophie,
We're really pleased to hear you're so happy with your purchase and the service provided! Thank you for taking the time to leave this excellent review.
MFB
Overall great product
Overall great product. The Customer Service Agent in Messenger was very helpful in providing clarification. It was great to be able to get this high-quality product at a discount also. The product took 3 weeks to arrive in the Philippines, but I'm not complaining because it was free shipping due to the promo at that time.
17. august 2022
Svar fra My Fox Bag
Hello,
Thanks so much for the lovely words, we will pass your kind words to the Customer Service team!
Very difficult to return items
Very difficult to return items. Small time frame to return and even when I tried to sort a credit receipt, could not find a link anywhere to do this
13. august 2022
Svar fra My Fox Bag
Hi Libby,
Thanks for your feedback. We will take this on board for next time. For all return information on our website, please visit the link below:
https://www.myfoxbag.com/pages/returns
Fast delivery and very secure transaction
Very fast delivery considering it came from England to Philippines. It reached my daughter’s 1st day of school in time. Packaging is secured and intact and the product is in a very good condition. Will definitely buy again.
11. august 2022
Svar fra My Fox Bag
Hi Trixie,
We are so glad it reached you quickly for your daughter's first day of school, she is going to be very popular with her cool bag!
Happy with what I purchased
Happy with what I purchased. All items that I ordered are in good packaging. Good price too. Thanks.
11. august 2022
Svar fra My Fox Bag
Hello Jogi,
Thanks for the kind review, we appreciate it!
Svar fra My Fox Bag
Hi Stef,
Excellent choice with the embroidered Kanken! thanks for shopping with us.
GREAT!!
it was really quick! even the delivery only took a week even tho im living across the globe! love it!
8. august 2022
Svar fra My Fox Bag
Hey Didi,
Thanks for the kind words, we are so happy it reached you quickly!!
I bought Kanken bag and I received here…
I bought Kanken bag and I received here in UAE what I expected. it was safe and fast transaction
6. august 2022
Svar fra My Fox Bag
Hi Rahmil,
Thanks for the 5-star review, we are glad you loved your experience shopping with us.
great great great
1. august 2022
Svar fra My Fox Bag
Hello,
Thanks for the great great great review, we look forward to seeing you shop with us next time!!
Good. Recommended.
Easy to navigate website, well designed giving confidence of authenticity. Speedy delivery.
25. juli 2022
Svar fra My Fox Bag
Hello Anthony,
Thanks for the amazing review! We truly appreciate your support.
Great customer service from Becky
I paid for express shipping but there were apparently some issues with the shipping company and as such, I still have not received my bag after a week. I am here, however, to give a 10/10 review for the fantastic customer service assistant, Becky, who is doing their best to help me out. I reached out to them via email and they have been communicating with me and trying to help me get my bag ASAP.
20. juli 2022
Anmeldelse skrevet uten oppfordring
Svar fra My Fox Bag
Hello Rose,
Thanks so much for the lovely feedback, I will be sure to pass your kind words over to Becky!
Many thanks,
MyFoxBag Team.
Great choice
Great choice, excellent service and delivered early. Very pleased, would deffo recommend.
12. juli 2022
Svar fra My Fox Bag
Hello Alan,
We appreciate your kind review, we look forward to seeing you come back and shop with us next time.
Excellent as always !!
Excellent as always !!
Super speedy exchange process from Australia!
7. juli 2022
Svar fra My Fox Bag
Hi Louis,
Thanks for the lovely words, we really do appreciate it.
kanken no 2
delivery is much faster than expected! thank you! am very happy with my purchase and the delivery speed!
7. juli 2022
Svar fra My Fox Bag
Hello Lynn,
We are so glad you are happy with our service, thanks for the lovely review.
International Order
Had trouble getting my first order, however, customer service agents were quick, responsive and very helpful. My second package came very quick (I ordered internationally) I love my bag and I would definitely order from my fox bag again.
7. juli 2022
Svar fra My Fox Bag
Hello Adi,
Thanks for the amazing feedback, I will be sure to pass this on to the customer service team :).
This is my second purchase.
This is my second purchase.
First purchase was perfect and landed quite fast .
My second bag meant for my son's Birthday did not arrive in time due to address being wrong on the label even though it's auto filled and has the same address as the first bad I bought few months ago.now it's being returned from Singapore back to UK again . Wondering when I will get my birthday gift sent out again.
Please ensure label is correctly printed . Please also update me on status of the fate of the bag
23. juni 2022
Svar fra My Fox Bag
Hello Jazreel,
I am sorry to hear about the second bag not arriving in time. I will send you an email now about this!
Very quick delivery
Very quick delivery! I love my new bag and wouldn't hesitate to shop here again.
17. juni 2022
Svar fra My Fox Bag
Hello Patricia,
Thanks for the lovely review, we are so glad you are happy with our service, we look forward to seeing you shopping with us next time!
excellent shipping and fast response…
excellent shipping and fast response customer service
14. juni 2022
Svar fra My Fox Bag
Hi Amalia, thank you for the great review, we really appreciate it and we're happy that you're so pleased with your purchase from us!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.