The worst online Italian grocery order I’ve ever received. Items were carelessly packed, with cans of soft drinks thrown into thin plastic bags instead of proper protective packaging; one leaked and s... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We ordered a selection of good quality pasta shapes (some of which you cannot find in an ordinary supermarket) and Mutti sauce,they all arrived well packaged in two cardboard boxes,on time with no fau... Vis mer
Very happy with my experience with MyDeliBox. The products arrived in perfect condition and exactly as described, and the delivery was quick and reliable. Everything felt smooth and well organised. I’... Vis mer
Parcel delivered by Parcel force and even if the packages what expected in 6/8 working days as mentioned in the website (standard delivery)I received mine in only two days. Jars was packed with ex... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
MyDelibox - the online Italian delicatessen in the UK, at incredible low prices. We deliver in two working days everywhere in the UK mainland. Shop now!
Kontaktopplysninger
Unit A3 - OYO Business Units, DA17 6AX, Belvedere, Storbritannia
- info@mydelibox.com
- mydelibox.com
4,5
Enestående
703 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 71 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very slow service and lack of…
Very slow service and lack of communication but good products
29. august 2024
Had a free sample box yesterday and…
Had a free sample box yesterday and everything was really good. Definitely will be buying from them again
31. august 2024
Anmeldelse skrevet uten oppfordring
MyDelibox never lets you down
Been using MyDelibox for a few years. Told loads of people about it. I often send parcels as gifts to family and friends. Much more interesting than generic hampers. And MyDelibox has never let me down. I love them!
15. august 2024
Anmeldelse skrevet uten oppfordring
My deluybox
Company still charge you the full amount for the next day delivery if you place your order after 11 am on Friday and deliver whenever to you. I have placed my order on Friday (09.08) at 11.32 to be fair and possibly will be delivered tomorrow I am holding my breath now don't know if I will get it . When you try to explain to them that what they are saying is wrong and the overcharge you for a service that they do not deliver on time they get quite defensive and rude to you. I will report them to the relevant agencies now.
12. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra myDelibox
Hello, Milena. Thanks for your order and sorry for what has happened. As already explained via email and also over the phone, you selected at the checkout this delivery method: "NEXT DAY - order by 11am Monday to Friday, get it by next business day ".
Since you ordered on Friday after 11am, this means that the order will be delivered to you on Tuesday (next business day). If you ordered before 11am, it would have been delivered on Monday instead. Your order is currently in transit and it will be delivered today as confirmed to you multiple times. There wasn't any wrong doing from our side, and if you believe we have been rude we do apologize once again, since this wasn't our intention. We genuinely believe this was a misunderstanding in communication between us and you. You also ordered from us multiple times in the past and everything went smooth. Thanks again for your understanding.
Fantastic choice of Italian groceries…
Fantastic choice of Italian groceries at a great price.
Fast delivery.
30. juli 2024
Great service
30. juli 2024
Perfect package
Perfect package, all wrapped up with care and everything arrived with no damage. Quick delivery.
30. juli 2024
The product is great and delivery time…
The product is great and delivery time as should be.
26. juli 2024
I had to cancel my order because the…
I had to cancel my order because the delivery fee, in the UK mainland, was unacceptable!
26. juli 2024
Svar fra myDelibox
Hello. As explained via email your postcode does not qualify for our UK mainland rates. The extra charges are also written into our delivery page. We also refunded promptly your order as soon as you wanted to cancel it.
We then believe this review is unfair and we will report it to trustpilot.
Precise and with good food 😋
1. august 2024
Anmeldelse skrevet uten oppfordring
Great products, great service
Great products, delivered quickly and well packaged in eco friendly packaging. Lovely to be able to get my Italian favourites here in the UK.
24. juni 2024
Anmeldelse skrevet uten oppfordring
Great service
25. juni 2024
Good company
Order often, great selection, good prices. Items arrived packed very carefully
13. juni 2024
Anmeldelse skrevet uten oppfordring
Always great service,good…
Always great service,good choice of products.delivery on time.thank you
6. juni 2024
Anmeldelse skrevet uten oppfordring
All very good and very fast service.
28. mai 2024
Very good choice!
I'm italian and I'd like to get some products from my country. On mydelibox I can get some.products I can't find in the shops around me and the prices are very good!
24. mai 2024
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.