My Carry Potty Anmeldelser 166

Fantastic customer service. They were very efficient in answering our query and sorted out the problem very quickly. Highly recommend !

We love our potty, such a great product made with great materials. We had an unfortunate breakage with the catch but I messaged the company and Ellie was so quick to respond and she sorted out a replacement for us and it’s on its way to us right now.

Brilliant service and wouldn’t hesitate to buy another one from the again if needed.

Thank yoy Ellie and team :)

Exceptional customer service from Ellie, who immediately organised a replacement potty for my son when the inner clasp broke. Ellie has a kind and professional nature and really went above and beyond to deliver a fantastic customer experience.

I purchased a travel potty from Amazon in April, the clasp broke which keeps it sealed. I emailed My Carry Potty directly and within a couple of days I had a response and a new potty on the way in the post. Ellie from customer service was so polite and helpful and I think the overall experience was made as easy as possible - I have told everyone I know to get a 'My Carry Potty' due to the potty being amazing itself but also because of the fantastic customer service. If I could give it more stars I would.

We ordered a My Carry Potty from Amazon, but unfortunately it arrived damaged. I reached out directly to My Carry Potty, and within hours, Ellie and Katie responded with such kindness and efficiency. They arranged for a replacement to be sent out straight away, and we had it within a week!

Their customer service was absolutely amazing! It's so rare to come across such caring and responsive aftercare. Now we’re all set to start our potty training journey and feeling really confident using their products. Huge thank you to Ellie and Kati, you were both so lovely to deal with!

The customer service provided by My Carry Potty is absolutely brilliant. Other companies should take note!
I had an issue with the potty when I bought it through Argos but when I got in touch with Katie from customer service, she could not have been more helpful.
She politely pointed me to the right place to report the issue and said she would keep a look out for my claim to come through. Katie dealt with my query the whole time (which is so rare), and she was exceptional from start to finish. I have my replacement potty on its way and my son is really excited to try his new penguin potty.
Apart from the minor issue, I can see that the product is really well made, a very clever design, and will make life much easier when it comes to potty training out and about.
Thank you again to Katie for such brilliant service. You are a credit to the company.

Amazing products and unreal customer service thank you

Excellent costumer service, had a fuss free return.

My overall experience has been amazing. I purchased the bundle including carry potty, training underwear, step stool and toilet attachment. It arrived quickly and well packaged, there was one small issue with one of the parts. I contacted customer services and they responded to my query immediately, I supplied some photos of the problem and provided some further information and they issued a replacement straight away, which arrived within a few days. I have been impressed with the customer services, Katie was very helpful and so quick to respond. The products look fantastic, fit for purpose and we can't wait to use them.

Very easy to order, fast delivery and great deals to order extras after the first purchase. I did have an issue with my potty as the clasp broke after a few weeks but the customer care was outstanding and the person I spoke to in particular Katie was so helpful and quick to respond and sorted out the problem within the same week. Would highly recommend for anybody with young children my daughter absolutely loves hers!

Absolutely amazing! My daughter loves her carry potty so much, it is so worth the buy!!
Amazing design, couldn’t be happier.

Quick dispatch, all items as described.

Fast delivery! So far I am impressed with the potty & how much easier it’s making potty training out and about.

Brilliant delivery service. Well packed. Our grandson of 16 weeks will enjoy it during training, I'm sure!!

Very good quality & delivery… Granddaughter loves it

I bought the pink dragon bundle after seeing a lot of hype about this company online. I am so pleased that I went ahead and purchased. The products are such good quality and my little one (although not quite ready to potty train) seemed very excited by them. I believe it will make the potty training experience much easier and enjoyable for her. Customer service when I needed it was exceptional, they were so polite and helpful. I will be recommending this company to every potty training parent I know.

We bought the reusable training pants for our two year old daughter. They are fantastic - a lovely stretchy material, so a nice comfortable fit and easy to pull up and down (unlike some other brands that we have tried of a similar style). Easy to rinse out and clean, and super fun ladybird print! She really loves wearing them so making the transition from nappies much easier!

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Great service, quick delivery and great product

A very pretty and easy to carry potty. My toddler has however found the seat to be a bit too narrow and not very comfortable which makes her reluctant to use it. She prefers the larger seated Argos potty.