Lachlan and the team did a great job today. Replaced my brake pads. Asked for it to be completed in a set time frame and they were spot on. Clear & straight forward communication.
Beliggenhet
Bytt filialSummerhill Shopping Centre, 850 Plenty Road, 3073 Reservoir, VIC, AU
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Overall happy with the service experience. I wish there had been a way to communicate the amount of time the service would take before I dropped the car off. If I had known it would take all day I wou... Vis mer
ALL the staff are friendly, courteous and knowledgeable. There were no hidden surprises, everything was carefully explained, costed and options were offered. Taking our second "problematic car...Volvo... Vis mer
I'm happy with one of mechanics- his name Fhu. He did puncture repair, eventhough close to business hours. Unfortunately, a Chinese man (another mechanic), he was rude and impolite. He threw his t... Vis mer
Informasjon om virksomheten
Om mycar Tyre & Auto - Reservoir
Skrevet av virksomheten
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Kontaktopplysninger
Summerhill Shopping Centre, 850 Plenty Road, 3073, Reservoir, VIC, Australia
- (03) 8585 7138
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Wont be back…
Firstly they insisted on a 40k logbook charge, but its an EV that's done under 30k. They also set the system to reserving every 12mths instead of 2 years or 20k as I was advised by BYD.
There is a huge list of things that were done, but I know the tyre rotation was not done cause he showed me why he wanted to replace 2 of my tyres. If they are still worn in the same place, they haven't been rotated. And he told me they only had another 5k on them. So in my mind they don't need replacing yet if they've still got 5k. I have always been happy with Reservoir MyCar, but I didn't recognise anybody and they just seemed to be busy upselling and didn't care about the car, or the fact they are the only centre that has ever serviced my car. There was nothing wrong with the car just the indicator that it was due for service. 12mths to the day from last tears service. How much is there to service on an electric car? For $500. What a joke
Slow leak in tyre repaired for free
Slow leak in tyre repaired for free because the tyre was bought from and fitted by mycar.
Serge at Reservoir My Car fitted my…
Serge at Reservoir My Car fitted my unbooked car in for an unplanned emergency repair, a very happy customer, Mark Fennell.
As usual
As usual, great service and ready on time, thank you Sergio and the Reservoir - MyCar Tyre & Auto Team.
I always get a fantastic service from…
I always get a fantastic service from these guys and I highly appreciate them for never saying NO when I have an emergency. They are busy but will always take care of their loyal customers.
Log book service
Serg is always pleasant and courteous and my car is running so much better after he serviced it yesterday !
Good Service
Company always calls with info and costs. Staff always efficient and friendlh.
Professional and welcoming
Professional and welcoming. Explained options and costs. Have already recommended to friends
Took my car there to get the aircon…
Took my car there to get the aircon checks out, the serviced was an excellen , now i so happy that the aircon starting to work again .
I am sorry to mention that I was not…
I am sorry to mention that I was not happy about my last service. First of all, car was handed over while there was an Airbag fault alert still there. I had to go back to the service center to just after receiving the car.
I found the staff really helpful
I found the staff really helpful and, being a woman not condescending when I asked questions about my car as well. They called to ask questions about extra repairs and listened to my concerns. Thank you. I will be back.
A1 process from start to finish
A1 process from start to finish. I particularly like to complimentary 12 months roadside assistance.
Great team at Summerhill
Great team at Summerhill, quick and very helpful. Serg and Lachy are excellent.
Once again, great work by Serge and team
Competent, honest and reliable manager. Great work Serge.
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