Outstanding customer service. Young man at reception was friendly and went out of his way to make sure that my car was running smoothly. They didn't have the part that I needed at the time but gave me... Vis mer
Beliggenhet
Bytt filialMt Pleasant Shopping Centre, Enter off Malcolmson Street (near Mackay Bucasia Road), 4740 Mackay, QLD, AU
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Julie at Mycar Mt. Pleasant 4740 was amazingly helpful. Very thorough and knowledgeable. She talked me through the issues I was having, and was very polite and pleasant. Thanks Julie for taking a bi... Vis mer
Wonderful customer service, easy to book in, fast service, did my puncture repair for free giving me peace of mind before a big drive. Will be back again, thank you guys!
The job was completed in quick time no complaints with the work at all, my reason for 4 stars is the attitude of the staff. There are no happy friendly smiling faces to be seen, one young man walking... Vis mer
Informasjon om virksomheten
Om mycar Tyre & Auto - Mackay
Skrevet av virksomheten
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Kontaktopplysninger
Mt Pleasant Shopping Centre, Enter off Malcolmson Street (near Mackay Bucasia Road), 4740, Mackay, QLD, Australia
- (07) 4848 7505
4,6
Enestående
341 anmeldelser
Ber kundene om å skrive anmeldelser
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På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Car Repairs are good but costly as…
Car Repairs are good but costly as compare to other car work shops.
20. september 2025
Price matched to a cheaper quote…
Price matched to a cheaper quote received. Guy who served me on the day of fitting was filling in from another branch and he's an asset to the company
19. september 2025
We were very happy from when we booked…
We were very happy from when we booked in and everything was explained to us.
11. september 2025
Great service and friendly and helpful…
Great service and friendly and helpful by all the staff .
8. september 2025
Great work by Julie & her Team
Great work by Julie & her Team. This is my second visit to My Car. Great service - friendly, speedy & economical. Highly recommended - Gold Star to My Car - Larry L.
1. september 2025
Anmeldelse skrevet uten oppfordring
Service done in a timely manner
31. august 2025
Took my car in for a service and they…
Took my car in for a service and they did a great job. Car was returned within 3 hours and they provided good feedback on what to watch out for in the future.
12. august 2025
Great service at MyCar.
Great service at MyCar.
Great job and work. Thank you very much.
1. august 2025
Service was excellent
Service was excellent, the lady at front desk was friendly and so helpful! The young man who fixed my puncture was friendly and happy to answer all my questions on my next set of tyres..
Will definitely be booking my car in for new tyres there
Thanks again 😀
24. juli 2025
Anmeldelse skrevet uten oppfordring
The guys at Mackay My Car Tyre and Auto…
EXCEPTIONAL CUSTOMER SERVICE
The guys at Mackay My Car Tyre and Auto are legends. I rocked up today with screws in my tyre. They fixed it straight away..highly recommend
24. juli 2025
Anmeldelse skrevet uten oppfordring
Staff were very pleasant and had my car…
Staff were very pleasant and had my car ready on time.
23. juli 2025
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Svar fra mycar Tyre & Auto - Mackay
Hi Steve,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Good day:my engine car was broken I…
Good day:my engine car was broken I talked to manager change new engine, our conversation was very well, after 5 weeks waiting, just paid more than 14 K $ , my roster 14/7 (Moranbah) first roster used my car suddenly stop in the middle of nowhere, towed my car back to MYCAR MT. Pleasant
The bad news I found my engine second hand not brand new, the manager was cheating to customers to earn more money, now broken again the manager Julie quoted 1,4$k she said warranty expired, still do patient because I need car to go work, my sitting for a week rang me to pickup my car. And then broke the handle how you check the engine oil, she replaced cheaper again, the original one disappeared, back again to replace new one asking manager Julie, no specific answer, very rude to customer acting like CEO MY CAR, my experience very disappointing, ridiculous customer service rating below zero
Thanks
Rolando Esguerra
16. juli 2025
Anmeldelse skrevet uten oppfordring
Service Outstanding
A fast and smooth transaction. Great customer service. Really helped us out of a bind! Thank you so much!
10. juli 2025
Anmeldelse skrevet uten oppfordring
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