Mybathstore Anmeldelser 125

Great company to deal with kept well informed about my delivery,I certainly recommend this company to anyone. I certainly will be a loyal customer in the future.

order did not arrive in time and no updates on delivery, so phoned and left a message. They phoned me back and sorted it out and it arrived next day. it was a good price

Easy to contact by phone and item delivered on time when they said it would be delivered!!

its over a month i have ordered this item and i nevr got the derlivery. i contacted and there was no reply. now i am asked to review. let me know which company deliverd this item?

Worst experience ever trying to get deliveries to site and very unhelpful staff.

If you can purchase your products from another company please do so.

Great customer service, genuinely cared about ensuring I was happy with my purchase. The item arrived promptly and undamaged. Very satisfied with the product and the whole experience.

I would highly recommend them.

Goods were supplied but long wait for an item shown as in stock

Unfortunately, the item arrived 10 days late, which was much longer than I expected

Arrived swiftly and undamaged however box was sealed with just one line of tape, not stuck down, small items and screws loose in box free to fall out of openings in box. Hopefully nothing is missing when we fit it. A little extra care when packaging an item to be shipped out would go a long way to reducing returns I am sure.

Terrible. Goods have not arrived several weeks later. No response to emails or phone calls.

I bought my Grohe tap towards end of April and when fitted we noticed that the tap was dripping. We contacted mybathstore who did not respond on leaving a phone message on the phone number on their website. I then sent them an email and the only response I got was to go to Grohe as it was under warranty. Under the consumer act mybathstore should have replaced the EXPENSIVE tap. Grohe whilst helpful resolved the issue although it took them nearly two weeks to do. I would never buy or recommend any of network to buy anything from mybathstore they are happy to take your money and a complete failure to after sales care. Its actions like this which makes me want to go a bath shop rather then order it on a website.

*** My point seems to have been proved 6 months to even respond to the review suggests that my point about lack of communication may be accurate! ***

**** Edit Not a scam, did eventually make contact and resolved the issue but not a good experience unfortunately. ******

I ordered a Basin online on the 9th May and opted for collection from this companies premises . It is now the 4th June and I havent been able to collect the basin or make contact with the company despite two in person attempts to collect and various phone calls and emails with no access or response. I feel as though I have been scammed and would advise anyone considering buying anything from them to proceed with extreme caution. If it seems to good to be true then it probably is! I now have the rigmarole of trying to get my money back and purchase the basin elsewhere.

Very quick delivery once order arrived in UK. Website could be clearer as to collection point if you select this option.

Product never arrived, as for contact and updates regarding delivery this was non-existent at least the refund was quick.

Product Great but it delayed bay few days

We have placed an order with you in March expecting a 10 day delivery & have not received the item or had any communication from you & no one is answering telephone calls.
Order
March 27th 2025

Mybathstore had the hard-to-find-product I was looking for, at a fair price. They were easy to contact about some special needs regarding delivery, which they accommodated and the item arrived exactly on time.