MyArrival Anmeldelser 

85
•
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

It was incredibly easy/user-friendly. Response time was amazing. The ease once I arrived having already completed the Traveller Declaration was absolutely worth it the couple of minutes it took before... Vis mer

Vurdert til 5 av 5 stjerner

My application for two My Arrival Cards was forwarded approximately 8 weeks ago with payment. The applications were "still progressing" I hadn't heard anything until I sent a message stating my con... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Getting the form was relatively easy Not being particularly tech savvy I printed the form Turns out that the procedure was a bit of a joke as the lady at the immigration booth didn’t look at it

Selskapet har svart

Vurdert til 5 av 5 stjerner

The use of MyArrival was seamless. I was entirely ignorant of the process and actually thought I was going on to the actual South African Revenue website, because of the way my Google search results... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Visumrådgiver

Skrevet av virksomheten

MyArrival.com is an independent online intermediary that helps travelers worldwide with arrival cards and traveler/customs declarations. We make the application process simple through clear, user-friendly forms, multilingual support, guided applications, verification checks, priority processing, and early submission where available. Early submission helps many travelers arrange their travel documents well before departure. Every customer receives a secure account where travel details and completed applications are safely stored. For future trips, previously entered information can be reused, making new applications much faster and more convenient. Our goal is to save travelers time, reduce mistakes, and provide reliable customer support throughout the entire application process.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

85 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(85)

82 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Site was pretty easy to navigate

Site was pretty easy to navigate. Be sure to have all your travel information ready.

5. oktober 2026
Anmeldelse skrevet uten oppfordring
Logoen til MyArrival

Svar fra MyArrival

Hi David,

We’re glad you found the website easy to navigate! Having your travel details on hand is indeed a helpful way to make the application process quicker and more convenient. We appreciate you sharing this useful tip with other travellers.

Have a smooth journey!

Vurdert til 4 av 5 stjerner

Getting the form was relatively easy

Getting the form was relatively easy
Not being particularly tech savvy I printed the form
Turns out that the procedure was a bit of a joke as the lady at the immigration booth didn’t look at it

6. oktober 2026
Anmeldelse skrevet uten oppfordring
Logoen til MyArrival

Svar fra MyArrival

Thank you for sharing your experience Bruce.

We’re glad to hear that you found the form relatively easy to obtain, especially if you’re not particularly comfortable with technology.

We understand it can be frustrating to go through the process and then find that the immigration officer did not ask to see the printed form. The documentation is part of the required arrival process, although how it is checked can vary at the point of entry.

We appreciate you taking the time to share your feedback, and we hope you had a pleasant trip overall. Safe travels! ✈️

Vurdert til 5 av 5 stjerner

Hassle free

5. oktober 2026
Anmeldelse skrevet uten oppfordring
Logoen til MyArrival

Svar fra MyArrival

Thank you for your feedback!
We’re delighted to hear that your experience was hassle-free and smooth. We appreciate you choosing MyArrival and taking the time to share your experience. Safe travels! ✈️

Vurdert til 5 av 5 stjerner

User friendly and response time was…

User friendly and response time was almost immediate

2. oktober 2026
Anmeldelse skrevet uten oppfordring
Logoen til MyArrival

Svar fra MyArrival

Thank you for your kind feedback!

We’re delighted to hear that you found the process user-friendly and that our response time met your expectations. We always aim to make the experience as simple and smooth as possible while being there quickly when you need us.

Thanks for your review, and we wish you safe and pleasant travels! ✈️

Vurdert til 4 av 5 stjerner

This only takes minutes

My experience was nice

2. oktober 2026
Anmeldelse skrevet uten oppfordring
Logoen til MyArrival

Svar fra MyArrival

Thank you for your kind words Cathy!

We’re happy to hear that you had a pleasant experience with MyArrival.
We truly appreciate you taking the time to share your experience with us.

Safe travels! ✈️

Vurdert til 5 av 5 stjerner

Love that I can do this all online and…

Love that I can do this all online and after the first time you complete it, it saves most of your information for future use.

5. oktober 2026
Anmeldelse skrevet uten oppfordring
Logoen til MyArrival

Svar fra MyArrival

Thank you so much for your lovely feedback Carol!

We’re glad to read that you enjoy the convenience of completing everything online and that saving your information makes the process even easier for future applications.

We’re always looking for ways to make the experience as simple and convenient as possible, so it’s great to know these features are helpful.

Have a smooth journey and a great trip Carol! 😊

Vurdert til 5 av 5 stjerner

In one year

In one year, the user interface is so much better and easier to use. Great job improving the user experience.

4. oktober 2026
Anmeldelse skrevet uten oppfordring
Logoen til MyArrival

Svar fra MyArrival

Thank you so much for your kind words Gary!

We’re delighted to read that you noticed the improvements to our user interface and found the experience easier and more intuitive this time around.

We’re constantly working to make the process as simple and user-friendly as possible, so it’s great to hear that the improvements are making a difference. Thank you for choosing MyArrival again! 😊

Vurdert til 1 av 5 stjerner

its a scam

its a scam, they make you pay for a visa that are mostly granted free on governmental sites, and they deny your request for refund saying you agreed to terms and conditions. stay away

27. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til MyArrival

Svar fra MyArrival

We’re sorry to hear that you feel this way. However, we would like to clarify a few important points.

MyArrival is an independent intermediary service, not a government website. We clearly state this throughout our website and during the application process. Our name, MyArrival, also does not represent or suggest that we are a government authority. In addition, our website clearly shows that we offer arrival cards and visa-related services for multiple countries.

Travellers are always free to apply directly through the relevant government website if they prefer. Our service is intended for travellers who value the additional support we provide, including verified checks of submitted information, multilingual customer support 7 days a week, and assistance throughout the application process.

Regarding refunds, our terms and conditions clearly explain that cancellations are unfortunately not possible once an application has been processed and the service has been provided. These terms are presented to customers before completing their purchase.

We understand that some travellers may prefer to apply directly through a government website, and that is of course their choice. However, describing our service as a “scam” is misleading. We are transparent about being an independent intermediary and about the service we provide for the fee paid.

Vurdert til 4 av 5 stjerner

Everything went smoothly without…

Everything went smoothly without difficulties.

3. oktober 2026
Anmeldelse skrevet uten oppfordring
Logoen til MyArrival

Svar fra MyArrival

Thank you for your kind feedback Virginia!
We’re very happy to hear that everything went smoothly and that you had a hassle-free experience with our service.
We truly appreciate you taking the time to share your experience with us. Safe travels! ✈️

Vurdert til 5 av 5 stjerner

My application for two My Arrival Cards…

My application for two My Arrival Cards was forwarded approximately 8 weeks ago with payment.
The applications were "still progressing"
I hadn't heard anything until I sent a message stating my concerns for our trip with less than 48 hours before departure.
Within 2 hours I had received a reply stating they had been finalized, along with purchases of Visa's shortly after.

3. oktober 2026
Anmeldelse skrevet uten oppfordring
Logoen til MyArrival

Svar fra MyArrival

Thank you for your feedback and for sharing your experience David.

We’re pleased to hear that your applications were finalized in time for your trip and that our team was able to respond quickly when you reached out.

We’d also like to explain why applications can sometimes remain “in progress” for a period of time. We offer an early submission service, but we intentionally process and finalize arrival cards closer to the traveller’s arrival date. This is because arrival cards can have a limited period of validity, and we want to make sure the documents remain valid and usable when you arrive in the relevant country.

We completely understand that seeing an application still progressing close to departure can cause some concern, which is why our support team is available to assist and provide updates whenever needed.

We wish you a wonderful trip! ✈️

Vurdert til 5 av 5 stjerner

The use of MyArrival was seamless

The use of MyArrival was seamless. I was entirely ignorant of the process and actually thought I was going on to the actual South African Revenue website, because of the way my Google search results came up. I only realised I was on a commercial website when I was asked to pay the fee which I thought was a bit steep. However, the information required for the customs declaration was clear and easy to fill and, once done, required no further input from me. All I had to do when I arrived in Cape Town was show a screen shot of the confirmation I received from MyArrival and I was waived through.

29. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til MyArrival

Svar fra MyArrival

Thank you for taking the time to share your experience Dayle

We’re delighted to hear that you found the MyArrival process seamless and that the customs declaration was clear and easy to complete.

It’s especially great to hear that, once you had completed your declaration, no further input was required and that your confirmation made your arrival in Cape Town straightforward and hassle-free. That’s exactly the kind of experience we aim to provide.

Just to clarify, MyArrival is an independent intermediary that provides additional support and services around the declaration process. This includes urgent processing, early submission, 24/7 multilingual support, and verified checks before processing, helping travellers complete the process with greater convenience and peace of mind.

Thank you again for your feedback, and we hope you had a wonderful time in South Africa!

Vurdert til 5 av 5 stjerner

The application process was easy when…

The application process was easy when you have your passport available and the address of where you are staying. They were quick to approve.

30. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til MyArrival

Svar fra MyArrival

Thank you for your positive feedback James!

We’re glad to read that you found the application process easy and straightforward, and that your application was approved quickly.

Having your passport and accommodation details ready certainly helps make the process smooth, and we’re pleased that everything went through without any hassle.

Have a smooth journey and a wonderful trip!

Vurdert til 5 av 5 stjerner

easy form to complete

29. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til MyArrival

Svar fra MyArrival

Thank you for your positive feedback!
Great to hear that everything went smoothly.
Have a fantastic trip and a safe journey! 🌍✈️

Vurdert til 5 av 5 stjerner

Safe, Secure & Received Results in no time

Safe and secure and received my submitted declaration via email in a short time after completing my online application

26. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til MyArrival

Svar fra MyArrival

Thank you for your feedback bardi!
We're pleased to hear that you found the process safe and straightforward, and that you received your declaration promptly. Wishing you a smooth journey and a great trip! ✈️

Vurdert til 5 av 5 stjerner

The pre-declaration facilitated the…

The pre-declaration facilitated the customs formalities, therefore accelerated the whole customs issue

25. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til MyArrival

Svar fra MyArrival

Thank you for your feedback! We're glad to hear that the pre-declaration helped make the customs process quicker and easier. Wishing you a smooth journey and an enjoyable trip! ✈️

Vurdert til 5 av 5 stjerner

The process was easy to follow

The process was easy to follow, and the application was to fill out.

18. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til MyArrival

Svar fra MyArrival

Thank you for your review Thomas!
We're happy to hear that you found the process clear and easy to complete.
Have a wonderful trip and enjoy your journey! ✈️

Vurdert til 5 av 5 stjerner

The arrival card process was super easy…

The arrival card process was super easy and no problems at all. The online process was direct and whomever is completing the information needs to have all their personal information available. Thanks for being so simple.

25. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til MyArrival

Svar fra MyArrival

Thank you for your kind words Rachel!

We're delighted to hear that the arrival card process was smooth, straightforward, and hassle-free. Having your personal details at hand definitely makes the process even quicker.

Have a great trip and a smooth arrival! ✈️

Vurdert til 5 av 5 stjerner

Making easy to fill out.

23. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til MyArrival

Svar fra MyArrival

Thank you for your review Herman!

We're happy to hear that you found the application easy to fill out.

Wishing you a smooth journey and a wonderful trip! ✈️

Vurdert til 5 av 5 stjerner

Simle and easy process

24. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til MyArrival

Svar fra MyArrival

Thank you for your kind feedback Jasminka! We’re glad to hear you found the process simple and easy to complete.

We’re always aiming to make the application experience as straightforward as possible, so it’s great to know everything went smoothly for you. We appreciate you taking the time to share your experience!

Vurdert til 5 av 5 stjerner

Easy to follow instructions.

Easy to follow instructions.

18. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til MyArrival

Svar fra MyArrival

Thank you for your feedback! We’re pleased to hear that you found the instructions easy to follow and the process straightforward.

Clear guidance is something we really value, so it’s great to know it helped make your application simple to complete. We appreciate you sharing your experience with us!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv