Frank was very helpful and communication was great. Unfortunatly my ordeer was out of stock. I called frank and he immediatly issued a full refund. I will be dealing with this mob now. Honesty is EVER... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I would like to thank Frank the muzicman legend from Muzic Man Australia online ,he not only sorted a bad day into a YES DAY,But he perfectly matched my request list of needs to the quality of the... Vis mer
DO NOT BUY FROM THIS SELLER Bought a guitar for my son for Christmas and Frank never sent it. After two weeks I had to chase it up and collect myself from his wholesaler Jade Australia in Heidelberg... Vis mer
Selskapet har svart
I am extremely disappointed with muzicman. I did an online purchase of a Yamaha keyboard from them. It's been two months now and I am yet to receive it. Despite multiple attempts to contact them v... Vis mer
3,1
Middels
275 anmeldelser
Har ikke svart på negative anmeldelser
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Box was a slightly damaged
17. januar 2024
Svar fra muzicman.com.au
Thank you for your review and I will investigate why the package was damaged
Svar fra muzicman.com.au
The units are heavily on backorder as explained
Sorry, not impressed
Ordered an item late December. Was advised would not be shipped till after wholesaler reopened on Jan 8th. No problems - realize that businesses close over the holidays. However, it is now the 17th, and I still have not received the item. There is no update on my web order page. But worst of all, I have not had any response to repeated requests for an update via emails or chats. Apart from one chat reply that guaranteed they get onto it asap on Monday morning, 15th. No follow up has been provided. I can accept genuine supplier delays, but not poor or nonexistent communication. I still have no idea when my item will be shipped.
17. januar 2024
Svar fra muzicman.com.au
Unfortunately the stock was delayed nothing we can do when waiting on incoming shipments
Excellent customer service and fast…
Excellent customer service and fast delivery. Thanks Muzic Man!
10. januar 2024
Svar fra muzicman.com.au
Thank you for your great review
Complete learn to play bass
Hi
I have not received my item, could you please check what has happened!
Cheers
Drew
3. januar 2024
Svar fra muzicman.com.au
Hi Drew, Aust post lost the shipment and then the stock was not available from the supplier and are on back order for the next 3 months, Unfortunately a third party let the both of us down.
Svar fra muzicman.com.au
Delivered and hope you are loving them thank you for your review as the were hard to get back we managed to make it happen for you
Quick delivery and very efficient…
Quick delivery and very efficient service, thank u!
30. desember 2023
I have not received my goods
30. desember 2023
Svar fra muzicman.com.au
Hi Roy, You did receive your items
Tracking shows delivered in full
Aust Post
99711836393201004960900
Terrible communication
Terrible communication, no transparency regarding order status. Hard to contact, not too professional even in the email exchanges. Will never recommend pre-orders from this seller ever again. Refund process was quick, however.
4. september 2023
Svar fra muzicman.com.au
We communicated and if we didn't you wouldn't of been refunded thank you for your review
Floyd Rose bridge saddle
I purchased a small bridge part on 25th November and still has not arrived. After making contact it was explained these were out of stock and was offered a refund which was actioned quickly.
25. november 2023
Great portable PA
I love the compact PA speaker it has great features that I can use for my small home music room.
Unfortunately, the unit came with a U.S. power cable and so now I can’t use it until I get a suitable power cord.
26. november 2023
Massive waste of time and energy.
I paid for a jawharp plus express shipping. It's impossible to contact the company even after emails texts and calls. And they never sent anything. Would recommend avoiding this company big time. Edit- got a refund ages later, massive waste of time. Even took them months to respond to this review.
14. november 2023
Svar fra muzicman.com.au
No has thieved you . We refunded you as we could not supply you. and if you could not get in contact how could we refund you and advise you thank you for your review
Excellent service and super fast…
Excellent service and super fast delivery. Will definitely use again. Thanks Frank!
10. november 2023
Svar fra muzicman.com.au
thank you
Great seller to deal with
Postage was prompt. The uke is great quality. The only disappointment was the quality of the gig bag. Overall though I'm very happy.
8. november 2023
Svar fra muzicman.com.au
Thank you
They were very accessible and if i…
They were very accessible and if i needed to change my order, which I did they always were easy to deal with and couldn't fault the service.
7. november 2023
Svar fra muzicman.com.au
Thank you
Product is exactly as described
Product is exactly as described, Good price and communication, posted and received received quickly.
12. november 2023
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