Muubaa Trading Ltd Anmeldelser 

813
•
TrustScore 3 av 5

3,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Ich habe über eine deutsche Seite eine Lederjacke bestellt. Der Schnitt ist super und ich habe diese Jacke sofort geliebt! Leider ist die Qualität miserabel, nach kurzer Zeit ist sie an den Nähten g... Vis mer

Vurdert til 4 av 5 stjerner

Service is good and very quick despite warning some stumbles could be at busy time. Unfortunately, UK 6 in leather shirt appears absolutely huge and ends up at my mum. Pretty weird, cos my three muuba... Vis mer

Vurdert til 4 av 5 stjerner

Love my Muubaa gilet. Product arrived quickly & in mint condition. My only criticism is that I felt the delivery charge to ireland was a little OTT & could do with a re-evaluation. Felt to me... Vis mer

Vurdert til 5 av 5 stjerner

I first discovered the brand on ASOS, and having searched up the brand on both Google and IG I knew I had to make the jump and buy the jacket, and let me tell you - best decision I ever made! Each... Vis mer

Informasjon om virksomheten

  1. Dameklesbutikk
  2. også i
  3. Lærvarebutikk

Opplysningene stammer fra ulike eksterne kilder

Muubaa redefines what is possible with leather, challenging the notion that leather can only ever look good as a biker jacket (though we do love a great biker jacket). Our design philosophy is about creating current yet timeless pieces that every woman can make her own, everyday. We take what we know to be possible with leather, and push it, often surprising with new ways to use and wear it. Leather never lies - so fit, cut and finish are our hallmark. We experiment with different ways to treat the material, and bring in unexpected details. Indeed, we embrace the variable nature of leather because that means each piece is unique and individual…like the women who wear it. Muubaa has been discovered by the leaders in fashion retail and is now stocked in over twenty countries, including fashion capitals such as London, Paris, New York, Milan and Tokyo.


Kontaktopplysninger

3,1

Middels

TrustScore 3 av 5

813 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,1

Alle anmeldelser

(813)

0 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent

I am very satisfied with the purchase. Customer service was very professional and delivery was fast

3. februar 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Hit and Miss in product. Lacking in customer service / follow up

In general the quality of leather jackets are good but the most recent purchase was a disappointment.

First of all the fitting is bigger than my previous purchase for both items. Then, one of the item I purchased had a strong odor that's smelled like a mix of chemical and cheap leather. The smell was so strong I could not wear it. Hoping the smell would fade after airing it out (in a well ventilated room) but no, the smell is still very strong after 2 weeks.

I tried to explain and seek for an exchange but all I got was a simply "Thank you for your email. I am so sorry but we would not be able to process a refund as it has been over the 14 day returns policy.".

I had sent another email and explained why I waited (and that I understood it's my issue) and hope they could process it as a special case; but that's the end of it. No more email coming from Muubaa. C'mon, at least tell me that they tried and at least provide some sort of solution on how to get rid of the stench.

For past few years, I had recommended Muubaa to a lot of people when they asked me about leather jackets, but now I doubt I could do the same without letting them know my recent experience.

1. februar 2016
Anmeldelse skrevet uten oppfordring
Logoen til Muubaa Trading Ltd

Svar fra Muubaa Trading Ltd

Hi Katherine,

We are sorry to hear that the smell of the leather is still strong after this many weeks of wearing the jacket. We have received your second email only on Friday afternoon and we are closed on Saturday, hence we did not manage to reply to you until this morning, please accept out apologies for the delay in response.

Best Regards,
Muubaa

Vurdert til 5 av 5 stjerner

Love the jackets

Once again Muubaa come up trumps, not only with stunning styles, lovely leather jackets but also with their speed of delivery once you have finally chosen which jacket you want...........as it took me a week to decide!

Love it!

27. januar 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Reklamation wurde nicht beantwortet!

Ich habe 1 Muubaa Jacke, die wirklich super aussieht und eine gute Qualität hat. Vor einigen Wochen habe ich 1 Jacke bestellt, die in echt eine andere Farbe wie auf der Homepage hat - grau, statt weiß und das Leder ist eher hart und unangenehm. Auf meine Fragen und meine Reklamation bekam ich von Muubaa keine Antwort!

25. januar 2016
Anmeldelse skrevet uten oppfordring
Logoen til Muubaa Trading Ltd

Svar fra Muubaa Trading Ltd

Hi Karin,
Sorry that you've received no response from us and that you're not happy with your jacket. Our German speasker has left and we must have missed some German email requests.
Please contact Agnes on Agnieszka.Banas-Mangeni@muubaa.com in English if possible confirming, what you'd like to do about the jacket. Quoting your order number.
If you just wish to return it for a refund then there are instructions on our Geman website at https://www.muubaa.de/versand-umtausch-i119

Many thanks
Muubaa

Vurdert til 1 av 5 stjerner

Never got it and can't get an answer by email:-(

I ordered a jacket at 70% off great deal right wrong. I email them to see a tracking # and never got answer. Then I tried tacking it through the website and they never posted whether or not it has been shipped. Ether way my money is gone . I don't know what to do!!! And there's no response to emails. Horrible service!

Re you have tryed to contact me . I just sing up for your newsletter and it went directly to my email please provide me a refund through
pay pal . Pay pal also has me same email and this website has the same email. Which is how I was alerted of your answer.


1/22/16
Re my order
I contacted Dhl they said you market the package (leather jacket) they also said its value was 25 and that SOF means (signature on file) but the package was just left at the door with out a physical signature.

Yes that is my only email
Why would you publish someone's personal information on a public forum. This is disturbing
Don't you protect your customer?

Erases my info from here.

20. januar 2016
Anmeldelse skrevet uten oppfordring
Logoen til Muubaa Trading Ltd

Svar fra Muubaa Trading Ltd

Hi Adrian,
I'm so sorry that you've not received any communication from us. I assure you that is not our normal procedure. I believe I've found your order from your email address - in the name Abel Ramirez?
This order was despatched 12th January via DHL. Here is your tracking link:
http://www.dhl.co.uk/en/express/tracking.html?AWB=1462062195&brand=DHL

As you can see it is marked as delivered. If that is not the case please contact our customer services on: Agnieszka.Banas-Mangeni@muubaa.com and she will investigate further.


Dear Adrian,

We have tried to contact you via email address you provided when placing an order, sadly it bounces back each time, please give us an alternative email adress.

Best,

Agnieszka

Hi Adrian,

DHL have a proof of delivery signed for on 14th January at 10.55.
Please look at this tracking link:
http://www.dhl.co.uk/en/express/tracking.html?AWB=1462062195&brand=DHL

You may recognise the signature, it may be a neighbour or someone similar.
If not then please confirm and we'll go back to DHL to try to resolve this.

We don't want you to remain unsatisfied with us.

Many thanks
Simon
Muubaa Ltd

Hi Adrian,

Thanks for the extra information. Sorry that your package never reached you. We will take up a claim with DHL.
I've refunded your Paypal account.

regards
Muubaa

Vurdert til 5 av 5 stjerner

Muubaa jackets

I love Muubaa. I am obsessed with the perfection and craftsmanship of each item. To die for!

19. januar 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

leather jacket

The jacket I purchased is very good quality and very stylish. The colour, grey, goes with everything. I love it.

18. januar 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Muubaa products

The quality and style of Muubaa items is innovative and ultra soft leather. I have just purchased my 10th item. I'm a huge fan and reccommend to anyone

18. januar 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good quality leather and efficient service

I live outside the UK and this was my first order from Muubaa, My leather trousers was delivered on time,
They fit really well and the quality is also good
Overall really happy with my purchase from Muubaa

17. januar 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

A Great Jacket...but

This is a great, good quality jacket in a good colour. My only little gripe is the sizing. Going by the sizing on the website I thought a 12 which is my usual size would be to big so I ordered a size 10 which just about fits. At least it will encourage me to stay slim!!

14. januar 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Wow stunning leather jacket!

I am so in love with my new leather jacket! I had never heard of Muubaa before but saw someone wearing one of their jackets that was stunning and I asked where it was from. When I went to the website I was hooked. The product is gorgeous, soft leather, really comfortable to wear not too heavy so you can wear it the way you would wear a denim jacket or blazer. It is just fabulous and I'm thrilled. The fit is fabulous, I ordered between xmas and new year and expected to receive after new year but it arrived within a couple of days. Can't say anything bad. I'm now saving up to buy another colour!!

11. januar 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Quality

Excellence customer service, quick delivery, and quality leather jacket. Really pleased.

6. januar 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Thrilled

My order came very quickly and was exactly what I wanted. Their specific measurements of each garment's size/dimensions made ordering MUCH less scary (nothing worse than ordering something limited in stock, only to have it be the wrong size and unable to be exchanged). Will definitely order again in the future, without hesitation.

6. januar 2016
Anmeldelse skrevet uten oppfordring

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