Muubaa Trading Ltd Anmeldelser 

My coat wasn't quite the quality I was expecting, not awful but a slight imperfection. They gave me a partial refund though and I was happy with that. Response time was very quick

Very easy to place my order and kept informed of its progress. The express service was excellent.

Answered quickly to questions through customer service. And the garment arrived quicker than expected (to sweden). The quality looks good, size a little smaller than expected, but in a good way, since I'm between sizes according to sizing charts and I bought the bigger one.

I love this jacket - extremely soft leather, very versatile and beautiful !

Overall, high quality as expected but can run a little on the big side for a petite person. I ordered US 4 based on past reviews but found this jacket to be too big for me and should have ordered a US 2.

The quality of the leather was exceptional. Sizing was perfect. Really efficient dispatch with no delays.

I was not able to just pick up the phone and call because there is no USA contact number.

Via email the customer service was terse. It took me forever to get the paperwork I needed.

My order was placed on the 20th of February and I was charged through Paypal. On Feb 27th February I sent the package back. Although the package returned on 3rd march I didn't recieve any info or refund. Until now they didn't answer to my Email.

Look slightly different from site but good quality. Delivery was quick and good communication.

I ordered a jacket in "anthracite" which looked like a washed black in the website pictures. When it arrived it was a very pale greyish green. Very odd. Good quality but not what I had ordered. Also the delivery was pretty old fashioned: no time slot for delivery and no option to collect from a pick up point so I had to drive 10 miles to collect it. Plus had to pay the postage to return it. Overall, not happy.

Bisher habe ich weder auf meine Bestellung, meine Zahlung und diverse Anfragen eine Rückmeldung erhalten.
Den Betrag habe ich per Sofortüberweisung gezahlt; im Kundenkonto ist die Bestellung dennoch als unvollständig gelistet.
Auf mehrere Anfragen per E-Mail habe ich keine Rückmeldung erhalten.

Sehr schlechter Service. Ich hoffe dennoch, mein Geld zurück zu erhalten!

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UPDATE 07.03.2016
Hallo Simon,

bitte schickt mit dir Jacke zu. Vielen Dank.

Alexandra

Ordered item online, paid for it, two weeks later rung to find out where is my order and they said items unavailable. No communication at all. Took a week to get through to them. Will never shop again. Wouldn't give any stars at all!!

Bestellt man aus DE muss man mit hohen Rücksendungskosten rechnen. Das gibt Abzüge für den Service. Eine Jacke sehr eigenartiger Schnitt, hinten viel zu kurz, was im Internet nicht zu sehen war. Ich bestelle dort nicht mehr.

Dear, Muubaa!

I can`t understand the attitude that you show toward your clients! I placed an order a week ago. and have written several letters to clarify the status, but haven`t received any answer.
Can you finally clarify the status of my order and give me the reasons why i haven`t received the tracking number yet?

My order was placed on the 10th of February and I was charged through Paypal. On Feb 17th I sent an email to customers' dept as I hadn't received any news with regards to shipment. Today I sent a second email and still there's no reply. I have tried to call but nobody answers and there's only voice messaging. I'm sorry but this is no customers' service. I need to know if there's something wrong with my order especially since I checked with my credit card and money has already been debited.
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Update: Nearly two days after my first review and after another email through the website and unanswered phone calls I still have NO REPLY whatsoever. FYI Order no: WEB18458 - _________________________________________________________________
My answer: Even if I had missed one message from you (although mysteriously the standard messages for my order confirmation and your newsletters are received fine) the fact that you did not attempt to contact me again or that you wouldn't reply to my messages (3 emails and several calls until I finally found someone in your offices to pick up the phone) is certainly not a good example. Anyways hopefully the problem is solved (although I still don't have any shipping confirmation) and I would be glad to update my review in a positive way once I receive my first ever buy from Muubaa and believing that the quality of your products will worth the wait and fuss. Thanx

It's my first time shopping on net abroad, a nice experience in Muubaa!!
The service is really good, delivery from Landon to Taiwan on time.
Jacket and purse have awesome quality.

Love my new leather. At first the site flagged my card company and got in the way of purchasing and I couldn't get in touch with the company, but they tried to contact me (but it went to spam). I eventually made the purchase on my own after consulting with my credit card company.

I got the murphy coat on sale and it says on the website its 100% wool, but actually its a 60% wool 40%poly fabric. Wouldn't want to pay the original price for that. Fits TTS. Delivery was pretty fast Considering it shipped from the UK

I discovered Muubaa from a recommend by a fashion blogger and am so glad I did. I ordered a suede jacket from the sale and am impressed by the quality and fit. The whole range on offer at Muubaa is stylish and well priced, with a variety you don't find in the shops. Delivery was smooth and I shall be buying again I'm sure.

This was my second time shopping with muubaa...the jacket is of superb quality, cut perfectly, has long sleeves (I really appreciate it being 180cm), smells fantastic and the shipping was surprisingly fast. I already refered many of my friends and can't wait to shop muubaa again.