Muubaa Trading Ltd Anmeldelser 

The jacket was fine and good quality but I paid £7 for next day delivery and received it 3 days later. I emailed them to complain and find out where it is. I had no answer so ordered from somewhere else so I could have a jacket for the day I needed it for. 10 days later and still no email back from Customer Services. Unfortunately I will be returning the jacket and will not buy from them again.

The company sells really stylish jackets in a variety of colors. They also have really good sales! The shipping from the U.K. to my home in the States was pretty fast too!

Hi, I paid for the leather jacket 258 pounds with all the customs. What I received was terrifying, I have 3 leather jackets from them but this time the 4th product is awful! It looks like the cheapest leather jacket I could find on Chinese fake markets. There was no package there was no even a wrapping bag only DHL plastic package without any protection in there. Before I bought 2 jackets directly from their website, and they were hung on the hangers and in nice wrapping and bag, so I didn't have any hesitation that I won't be disappointed. I bought their jackets in 2014 from ASOS, 2015 AND 2016 from their website, but this year it looks like their company is a Chinese fraud!!! I want my money back! I paid 41% of customs fee to DHL!

very poor service, let yuo order stuff they dont have in stock then wait 5 days to get a refund

The leather jacket delivered to me came without the cloth bag and the front of the jacket (colour stone - a very light colour) had two very prominent ink marks (from a ball pen). I am very disappointed considering I had it shipped to India and was ready to pay (I paid and extra GBP60) extra in customs duty to receive the item.

Unbelievable quality and great value. i feel a million dollars in my Muubaa jacket

I ordered a jacket that I had really liked and it showed that it was available and allowed me to purchase it however a day or two after I had purchased I had received an email stating that it was longer in stock. Which was disheartening because I was looking forward to my new purchase. They need to incorporate a new system that will prevent this from happening to others in the future

Love my Muubaa jackets! I always get compliments when I wear them. I would like more color options.

I have a Muubaa dress purchased from Asos which I love, but my first experience shopping from the Muubaa website has not gone well. The skirt I ordered was poorly cut and sizing was off (tiny in the waist, huge in the hips), and it arrived badly creased, having been completely inadequately packed - there was no protective wrapping or proper packaging at all, just a large external plastic bag into which the skirt had been thrown, along with an incredibly tatty packing slip. I have returned the skirt but have been unable to contact customer services - emails go unanswered and after a recorded message the phone line goes dead. Along with Muubaa's policy on returns - forcing customers to pay return postage is unusual these days - it all adds up to a level of unprofessionalism that seems strange for an established label. Nor are the goods cheap - the skirt cost £150 - which makes the sloppiness inexcusable. I hope that, unlike others posting here, I won't be left waiting for my refund indefinitely, since it's hardly reassuring that the company are so difficult to get in touch with. Time will tell. But unless Muubaa get their act together I can't imagine I'll be ordering from the website again and I can't recommend it.

I have returned a jacket for a different size, and despite following up with customer service twice, I have heard nothing back. This is unacceptable service for the amount spent on this jacket.

I received the wrong jacket (a cheaper one), contacted customer service immediately, and have yet to hear a response.

It was all fine but I paid for it to be delivered the next day but it wasn't delivered until the day after which was annoying. The quality of the jacket is great

I've tried to call customer services on numerous occasions, I've written emails from my personal email and sent an email in a form from their website and I've still not had a single response to my return that I sent by special delivery 20 days ago. I know the jacket had been received but my account hasn't been credited nor has anyone informed me as to when it will be. I can't find anyone to speak to about it. I purchased a jacket from Muubaa because I love the jacket I already had and wanted another one but the fit this time wasn't good, much like their customer service.

Product was like description. Delivery service was good and kept me up to date. Thank you, I am very happy with my product.

Website was easy to use but - the item i purchased was more than double the price of a similar item in a slightly darker colour, which wasn't available in my size.

So happy with my new leggings amazing quality and fast delivery

Just received my jacket with super quick delivery and the best quality leather for a very fair price LOVE IT!!!! My 4th muubaa jacket - never disappoints ❤❤❤

High quality, super soft leather, perfect fit, fast delivery to germany. 😍