Aufgrund von Regenfällen hatte es im Schlafzimmer in den Nächten sehr laute und störende Geräusche. Deshalb musste ich 3 Nächte auf dem Sofa im Wohnzimmer schlafen. Obwohl dies am ersten Tag gemeldet... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great experience in this appartement in ortisei. Full equipped (all what you need). The place is also close of a lot of chairlift allowing visiting and experience great trail experience.
Selskapet har svart
Everything was perfect. Also the location is very nice! There is a bus stop in front of the accommodation so you are in Ortisei in 10 minutes.
Selskapet har svart
Wir waren in Bardolino Perfektes Appartement, tolle Ausstattung, großzügige Räume, gute Lage zum Zentrum, gerne wieder, wir können es zu 100% empfehlen, das schlechte, kalte Wetter haben wir mit Whi... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
MUSE.holiday is a professional vacation rental agency specializing in the management and rental of holiday apartments. Its mission is to transform properties into high-performing assets while delivering outstanding guest experiences. The agency supports property owners at every stage by providing a complete, stress-free management service. From listing optimization and dynamic pricing to guest communication, check-ins, cleaning, and maintenance, every detail is handled with precision and care. The focus is on maximizing occupancy rates, strengthening online reputation, and increasing overall profitability. At MUSE.holiday, successful vacation rentals are built on quality, attention to detail, and a strong commitment to guest satisfaction. This approach consistently leads to better reviews, higher demand, and improved financial performance for property owners. For travelers, MUSE.holiday offers a curated selection of apartments designed to ensure comfort, style, and a seamless stay. Each property is carefully managed to meet high standards, creating memorable and reliable experiences for every guest. Whether for property owners aiming to enhance rental performance or for guests seeking a premium stay, MUSE.holiday represents a trusted partner in modern hospitality. 👉 Discover more: www.muse.holiday
Kontaktopplysninger
Via Arnaria, 9A, 39040, Castelrotto (BZ), Italia
- +390471786250
- info@muse.holiday
- muse.holiday
4,4
Enestående
64 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 80 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Wunderschönes Chalet mit phantastischem…
Wunderschönes Chalet mit phantastischem Blick. Ruhig, sehr sauber, sehr gut ausgestattet . Perfekt zum Entspannen und Runterkommen. Wir und die Hunde haben es sehr genossen. Sehr netter telefonischer Kontakt mit Soforthilfe. Für den Service allein 5 Sterne. Wir hoffen auf ein baldiges Wiedersehen!
17. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra MUSE.holiday
Vielen Dank für die tolle Bewertrung! Es freut uns sehr, dass ihr und eure Puppies die Auszeit bei uns so genießen konntet und euch rundum wohlgefühlt habt. 🐾✨ Besonders schön zu hören ist, dass ihr auch mit unserem Service so zufrieden seid.
Wir freuen uns schon auf ein Wiedersehen bei MUSE.holiday Apartments!
Agentur war sehr freundlich
Agentur war sehr freundlich, hat auch per Whatsapp nachgefragt ob alles passt und wenn man eine Frage hatte bekam man per WhatsApp umgehend eine Antwort. Auch die Unterkunft selbst war wie beschrieben, es hat alles super gepasst
13. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra MUSE.holiday
Vielen Dank für die lieben Worte! 😊
Es freut uns sehr, dass alles so gut gepasst hat und Sie sich sowohl mit unserer Betreuung als auch in der Unterkunft wohlgefühlt haben.
Wir freuen uns schon, Sie bald wieder bei MUSE.holiday Apartments begrüßen zu dürfen!
Villa Vastle
Villa Vastle was amazing, thank you! Good location too!
4. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra MUSE.holiday
Thank you so much for your excellent rating! We’re glad to hear you enjoyed Villa Vastle and its location and we look forward to welcoming you again soon to our MUSE.holiday apartments!
Svar fra MUSE.holiday
Grazie per il fantastico punteggio!
Siamo lieti che il soggiorno abbia soddisfatto le vostre aspettative e sia andato tutto senza problemi.
Sarà un piacere darvi nuovamente il benvenuto per un'esperienza altrettanto positiva!
Cordialmente, MUSE.holiday!
Soggiorno tra lago di Caldaro e borghi
Io e il mio ragazzo siamo appena tornati da una splendida vacanza a Caldaro. Eravamo indecisi e ci siamo fatti consigliare dallo staff di MUSE.holiday... ed è andata benissimo! Il nostro appartamento vista lago, dotato di tutti i comfort. Il lago è bellissimo per passeggiare nella natura ma anche i borghi (e le cantine!) vicini meritano una visita. Consigliamo sinceramente questa agenzia.
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra MUSE.holiday
Grazie per aver condiviso la vostra esperienza 5*!
Siamo lieti che il soggiorno a Caldaro abbia soddisfatto le vostre aspettative.
Sapere di avervi guidato nuovamente nella scelta giusta è per noi una grande soddisfazione e siamo felici di assistervi nuovamente per le vostre prossime vacanze!
A presto,
MUSE.holiday
La ubicación inmejorable
La ubicación inmejorable. A pié de pistas pero tranquilo. Y muy cerca del centro del pueblo. Toda la información y seguimiento de Muse, perfecto. Lo único tener que dejar el apartamento tan pronto.
3. april 2026
Svar fra MUSE.holiday
Gracias Diego por tu review! Nos encanta leer que la ubicación a pie de pistas y la gestión de MUSE.holiday cumplieron tus expectativas. Entendemos perfectamente que dejar el apartamento temprano sea lo menos divertido del viaje... siempre intentamos ser flexibles cuando la disponibilidad lo permite, así que no dudes en consultarnos en tu próxima visita. Te esperamo nuevamente en nuestros apartamentos MUSE.holiday!
Everything was perfect
17. mars 2026
Svar fra MUSE.holiday
Thank you Natascha for you excellent rating!
We look forward to welcoming you back soon to our MUSE.holiday apartments!
Pessima esperienza
Pessima esperienza, appartamento City Aurora a Merano molto sporco, tv priva di telecomando,(ho trovato una cicca dietro il comodino) riscaldamenti non funzionanti e pieni di polvere, divano bucato con bruciature da sigaretta, al terzo piano privo di ascensore ,( senza descrizione dettagliata ) ma la cosa più brutta è che NON è INSONORIZZATO e quindi la notte NON SI DORME evitate ...di prenotare a MAI PIU' !!
3. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra MUSE.holiday
Egregio Signor Iacobelli,
La ringraziamo per aver condiviso il Suo feedback. Ci dispiace sinceramente che il soggiorno non sia stato pienamente all’altezza delle Sue aspettative, poiché il benessere dei nostri ospiti è da sempre la nostra priorità.
In merito al riscaldamento, siamo dispiaciuti che le soluzioni proposte dal nostro team non abbiano incontrato la Sua disponibilità nel momento della segnalazione.
Riguardo alla pulizia e all’isolamento acustico, ci rammarica venirne a conoscenza solo ora. Se informati durante la Sua permanenza, saremmo intervenuti immediatamente per verificare la situazione e rimediare a qualsiasi svista.
Per quanto concerne la conformazione dell'edificio, indichiamo sempre con trasparenza la presenza delle scale e il piano dell'appartamento in tutte le nostre descrizioni. Qualora avesse avuto esigenze specifiche di mobilità, saremmo stati lieti di indirizzarla verso una delle nostre soluzioni a piano terra o con ascensore, così da garantirLe un soggiorno senza sforzi.
Faremo comunque tesoro delle Sue osservazioni per continuare a monitorare la struttura e migliorare i nostri servizi.
Cordialmente,
MUSE.holiday
Prachtige accomodaties
Wij hebben afgelopen week voor 5e x accommodatie gehuurd.
Goede service en bereikbaarheid. Accommodatie is altijd keurig schoon en van alle gemakken voorzien.
Wij zullen ook volgend jaar weer huren bij Muse holidays.
Absolute aanrader!!
7. april 2026
Svar fra MUSE.holiday
Dear Priscilla, thank you for your continued trust and for the lovely review! We’re really happy you enjoyed your stay and look forward to welcoming you back next year. Hartelijk dank!
MUSE.holiday
Serviceniveau ver beneden de maat.
Toegangscode
Routebeschrijving
Geen voucher verstuurd voor skipas. Dat scheelde ons €100,-
Geen enkele compensatie.
24. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra MUSE.holiday
Dear Mr. ten Doeschate, thank you for your feedback. We apologize for the issue with the access to the apartment. We operated as quickly as possible to solve the problem with the PIN access system, which is usually very reliable and really appreciated by our guests.
We understand your disappointment regarding the ski pass voucher. As previously mentioned, it is up to the guests to inform us of their intention to ski, because not every one requires the service. A simple call to our office at the time of purchase would have been enough to have it ready immediately. We apologize for the inconvenience, but this is not something the agency can be held responsible for.
We’re always there to assist our guests and we are sure your next stay will be completely hassle-free.
Kindly, MUSE.holiday
Alles war Perfekt !
Die Wohnung in Garda ist sehr schön, sauber, hat eine gute Lage und die ist perfekt eingerichtet.
MUSE.holiday ist ein super Gastgeber. Die Abwicklung war unkompliziert und die Kommunikation funktionierte wunderbar.
Vielen Dank das wir unsere Osterurlaub in ihre Wohnung verbringen durften.
5. april 2026
Svar fra MUSE.holiday
Lieber Herr Horvath, danke für Ihre großartige Bewertung! Wir freuen uns, dass Sie sich wohlgefühlt haben und alles reibungslos verlief. Gerne heißen wir Sie jederzeit wieder willkommen! Liebe Grüße, MUSE.holiday
Best in class apartment quality/price
The apartment has perfect location, very clean, full of amenities, with a lot of space to leave your belongings. Everything is very well explained and it’s very easy to contact Muse if you have any queries. Super helpful and made our stay perfect. I will book with them again! Hopefully can be back next year!
5. april 2026
Svar fra MUSE.holiday
Thank you Lucia for your lovely feedback! We’re happy to hear everything met your expectations and we look forward to welcoming you back next year! Kindly, MUSE.holiday
Все отлично !
4. april 2026
Svar fra MUSE.holiday
спасибо! We’re glad you had a great experience and we look forward to welcome you again soon to our MUSE.holiday apartments!
Svar fra MUSE.holiday
Thank you for your positive review! We are glad you have appreciated your MUSE.holiday stay and we look forward to welcome you again soon to our apartments!
My experience with Muse Holiday was…INCREDIBLE
My experience with Muse Holiday was absolutely fantastic. It started off a bit chaotic, as we initially planned to book through a platform, but they offered us an incredible deal for a direct booking, and it turned out to be the best decision.
The apartment felt like something out of a fairytale: beautifully designed, well-equipped, and incredibly cozy, perfect for a winter escape.
We will definitely be back.
16. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra MUSE.holiday
Dear Paloma, thank you for your wonderful words! We are glad that you have loved your Dolomites' stay and we look forward to welcoming you again soon! Your MUSE.holiday Team
Rapidi nelle risposte a qualsiasi…
Rapidi nelle risposte a qualsiasi domanda. Nessun problema in alcuna fase del soggiorno, dalla prenotazione alla partenza
14. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra MUSE.holiday
Grazie, Sig. Palma, per la gentile recensione! Siamo felici che il servizio abbia superato le vostre aspettative e non vediamo l'ora di accogliervi nuovamente nei nostri appartamenti MUSE.holiday!
Wonderful stay in Ortisei
Wonderful stay in Ortisei, second time wit Muse. Great accomodation at walking distance from city center and ski lifts. Higly recommended!
5. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra MUSE.holiday
Dear Marc, thank you for your wonderful words! We are glad that you have loved your Dolomites' stay and we look forward to welcoming you again at our MUSE.holiday apartments!
Het contact met Muse verliep zeer goed
Het contact met Muse verliep zeer goed. Er werd vriendelijk en snel gereageerd. De communicatie voor vertrek vond ik wat overdadig, waardoor je juist door de bomen het bos niet meer ziet.
Het appartement in St. Christina in de Dolomieten voldeed volledig aan de verwachtingen. Het had een uitgebreide inventaris en ruim voldoende, heerlijk zachte handdoeken. Wat ik wel heb gemist is informatie over de liften en een skimap. Daardoor was het lastiger oriënteren op de eerste dag.
5. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra MUSE.holiday
Thank you very much for your kind review!
We are glad to hear that you had a pleasant experience with our MUSE.holiday apartment in St. Christina - Val Gardena Dolomites and that it perfectly met your expectations.
Thank you also for your suggestions - we truly appreciate your feedback and will take it into consideration to improve our guests' future experience.
We hope to welcome you back soon in our MUSE.holiday apartments!
Kindly, MUSE.holiday Team
Great experience with Muse
Was a pleasure to rent a beautiful apartment in the centrum of Meran. I had a great experience with Muse agency, the communication was great, they answered my questions very quickly and helpful. The checkin process was very easy and I received all instructions so good explained in the guest book. I enjoyed my trip and the time spent in Meran. For sure I will choose them again! Till next time!
15. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra MUSE.holiday
Dear Vio,
Thank you for your wonderful review! We are glad to hear that you had a great experience in our MUSE.holiday apartment and we look forward to welcoming you back soon - in South Tyrol, Dolomites or Lake Garda!
Kindly, your MUSE.holiday Team
Top modernes Appartement
Appartement top modern eingerichtet. Sauber und warm (Winter). Perfekte Lage in Kaltern.
16. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra MUSE.holiday
Lieber Herr Weber, Vielen Dank für Ihre positive Rückmeldung! Es freut uns sehr, dass Ihnen unser Apartment gefallen hat. Wir legen großen Wert auf eine moderne Einrichtung, Sauberkeit und Komfort, und wir sind froh, dass Sie diese ebenfalls genießen konnten.
Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Beste Grüße, MUSE.holiday
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