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Se hva andre synes

Vurdert til 2 av 5 stjerner

We received our painting. Very amateurish compared to website example. The colors are pretty, but the painting itself looks like it was done by a child. Also, we received an invoice from UPS to pa... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I ordered an abstract painting of a deer from MauroArt. I know there are other companies that will use the same artist which I believe the artist are all out of China. I used this company because th... Vis mer

Vurdert til 5 av 5 stjerner

I was unsure of this site was a scam at first, but can happily say it's legit and my new art is incredible. The support team and artist are very responsive and worked with me on finalizing the piece... Vis mer

Vurdert til 5 av 5 stjerner

Dieses abstrakte Landschaftsbild erinnert an Bergformen, ohne sie konkret darzustellen. Die Farbschichten und Strukturen erzeugen Tiefe und eine ruhige, meditative Stimmung. Es ist kein dominantes Kun... Vis mer

Informasjon om virksomheten

  1. Maleributikk

Skrevet av virksomheten

MuroArt - Your Premier Destination for Original Handcrafted Wall Art Online. MuroArt presents an exquisite collection that spans a variety of artistic expressions. Explore our gallery featuring modern 3D textures, minimalist designs, abstract creations, and wabi-sabi style wall paintings on canvas, each meticulously framed for display.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

72 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

A Transparent Process That Inspires Confidence

I truly appreciated the transparency throughout the entire process. From the initial contact to the completion of the artwork, the team maintained clear communication. Receiving photos of the finished painting before shipping made a significant difference, allowing me to approve it with confidence. The customization based on a reference image was very well executed.

10. desember 2025
Vurdert til 5 av 5 stjerner

A Transparent Process That Inspires Confidence

I really appreciated the transparency throughout the entire process. From the first contact to the completion of the artwork, the team maintained clear communication. Receiving photos of the finished painting before shipping made a big difference, as it allowed me to approve it with confidence. The customization based on a reference image was very well executed.

3. november 2025
Vurdert til 5 av 5 stjerner

A Silent Majesty

This mountain painting conveys a sense of quiet grandeur. The textures add depth to the peaks, while the color transitions create an atmosphere that feels both powerful and calming. The artwork visually anchors the space and naturally draws the eye without ever feeling overwhelming. It is a piece that inspires reflection and contemplation.

10. desember 2025
Vurdert til 5 av 5 stjerner

Exceptionally Careful Shipping for a Fragile Artwork

I was initially nervous about having an oil painting shipped internationally, but the delivery process was extremely well handled. The artwork was wrapped in multiple protective layers, with reinforced corners and solid outer packaging. Tracking updates were frequent and easy to follow, so I always knew where the package was. When it arrived, the painting was in perfect condition with no signs of pressure or damage. This level of care made the entire experience very reassuring.

2. desember 2025
Vurdert til 4 av 5 stjerner

A Well-Managed Delivery Experience from Start to Finish

Having artwork shipped internationally can always feel uncertain, but this delivery was handled with great care. The painting was packed in a very thoughtful way, with strong internal support to prevent movement and protect the surface. I appreciated being able to track the shipment clearly throughout its journey to the UK. The parcel arrived within the expected timeframe, and everything was intact upon arrival. It was clear that experience and attention went into preparing the artwork for transit, which made the entire process feel reliable and stress-free.

11. februar 2026
Vurdert til 4 av 5 stjerner

A Well-Managed Delivery Experience from Start to Finish

Having artwork shipped internationally can always feel uncertain, but this delivery was handled with great care. The painting was packed in a very thoughtful way, with strong internal support to prevent movement and protect the surface. I appreciated being able to track the shipment clearly throughout its journey to the UK. The parcel arrived within the expected timeframe, and everything was intact upon arrival. It was clear that experience and attention went into preparing the artwork for transit, which made the entire process feel reliable and stress-free.

6. november 2025
Vurdert til 5 av 5 stjerner

MuroArt very dependable!

I ordered an abstract painting of a deer from MauroArt. I know there are other companies that will use the same artist which I believe the artist are all out of China. I used this company because they are the only one that had all positive reviews. I worked with a lady named Emily and she sent me photos of the art work to make sure I was happy with it. I wanted some changes made and it took about three times to get the painting the way I liked it and I was kept informed the whole time. Emily was very patient and kind. Once I approved the painting, it was shipped out the very next day. It took less than a week to receive it and I was very pleased with my artwork. This is the only company I will use in the future if I order any more paintings.

28. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Amateurish.

We received our painting. Very amateurish compared to website example. The colors are pretty, but the painting itself looks like it was done by a child.
Also, we received an invoice from UPS to pay the tariff that they had paid for us.
That was a surprise.

2. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til MuroArt

Svar fra MuroArt

Hi,

Thank you for sharing your feedback. We take all concerns seriously, but after checking our records, we are unable to locate an order under your name or matching your description. There are unfortunately many unauthorized websites using our images to sell low-quality imitations. To ensure you are dealing with the official team, please verify that your purchase was made through our official website.

We want to help resolve this for you. Please contact us directly at info@muroart.com with your order number and photos of the painting and the UPS invoice. If this is our order, we will make it right immediately.

Vurdert til 5 av 5 stjerner

Dieses abstrakte Landschaftsbild…

Dieses abstrakte Landschaftsbild erinnert an Bergformen, ohne sie konkret darzustellen. Die Farbschichten und Strukturen erzeugen Tiefe und eine ruhige, meditative Stimmung. Es ist kein dominantes Kunstwerk, sondern eines, das den Raum ergänzt und ihm eine klare visuelle Struktur verleiht.

2. desember 2025
Vurdert til 5 av 5 stjerner

Clear Communication and a Very Reassuring Process

From the very beginning, communication was clear and well structured. Customer service took the time to understand my preferences, and I received several updates during the creation process. The photos of the finished painting before shipping were especially helpful, ensuring everything met my expectations. Minor adjustments were handled smoothly. The entire process felt professional and trustworthy.

2. desember 2025
Vurdert til 5 av 5 stjerner

Clear Communication and a Very Reassuring Process

From the very beginning, communication was clear and well structured. Customer service took the time to understand my requests, and I received several updates during the creation process. The photos of the finished painting before shipping were especially helpful, as they allowed me to be sure everything met my expectations. Minor adjustments were made without any issues. The entire process felt professional and trustworthy.

2. november 2025
Vurdert til 1 av 5 stjerner

DO NOT ORDER FROM THEM

The piece of art looks like a 12 year old smeared toothpaste for the waves. It is terrible. They claim hassle free returns too, but you have to ship back to China. Their address on the credit card makes it look like Denver. It costs more to ship than the horrible piece of art. They will not refund the money. They offered $150 off to keep the awful piece of artwork. DO NOT ORDER from them.

15. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til MuroArt

Svar fra MuroArt

Thank you for your feedback. We sincerely apologize that the artwork did not meet your expectations, and we completely understand your disappointment.

Please note that all of our artworks are 100% hand-painted, and as such, each piece is unique. There may naturally be slight differences from the reference image, which is the nature of original art. However, we have received numerous positive reviews from other customers who have purchased the same piece, which leads us to believe that the issue may be related to personal taste or expectations.

Regarding the refund, we have already provided a compensation offer of $300, not the $150 you mentioned. We have also agreed to a full refund as long as the artwork is returned to us in its original condition. As per our return policy, the responsibility of shipping the item back falls to the customer. Once we receive the item in perfect condition, we will process your full refund.
We have never deceived any customers, Thank you.

Vurdert til 1 av 5 stjerner

Buyer beware

I ordered 2 paintings. Both are completely different then what was shown on the website. One which I finally approved after months of re-dos arrived with gold metallic paint. Possibly a gold foil. I never approved that. The other is simply not the painting that I ordered. I am awaiting their response for them to pickup these 2 painting and a full refund.
They say 100% satisfaction. They say returnable. I will be contacting my credit card company in 24 hours if this is not resolved. They dragged this out for 3 months trying to make
adjustments. I'm done.
Numerous attempts to receive a return lable. They refuse. My cost to send them back to China is $1,064.00. They treat this as a joke. I paid almost $1,400.00. for a wrong piece and a ruined piece.
I had to turn this over to my credit card company. BUYER BEWARE

20. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til MuroArt

Svar fra MuroArt

We’re sorry to hear you’re unhappy with your order and appreciate the opportunity to respond.

We’d like to clarify that both artworks were created according to your order. One was finalized only after multiple rounds of revisions and your final approval. As for the second painting, it was produced based on the image you selected, and we did not substitute or change it. We understand that the finished result may not have matched your personal expectations, but we want to be clear that this does not mean the wrong item was sent.

All of our paintings are 100% hand-painted, and as clearly noted on our website, slight differences in color and texture may occur due to the nature of handcrafted art.

We genuinely hope every customer is satisfied with our work, and we do support a 30-day return policy. If you wish to return the paintings, we kindly ask that you ship them back to us. Once received, we’ll gladly process your refund.

We appreciate your feedback and remain committed to resolving this in a fair and respectful way.

Vurdert til 1 av 5 stjerner

This has been one of the worst online purchases .

This has been one of the worst online shopping experiences I've ever had. What I received looks nothing like what was advertised on your website. The product was supposed to be black and brown, yet I received something with a glaring orange tint—completely off from what was shown. Your excuse about "hand-painted variations" is ridiculous and unacceptable when you're charging premium prices and showcasing a specific product.

When customers buy online, they rely on your photos and descriptions. If you can’t deliver what you advertise, then you're running a scam—plain and simple. Your unwillingness to take accountability, issue a refund, or even provide a return label shows how little you care about customer satisfaction or integrity.

10. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til MuroArt

Svar fra MuroArt

We are truly sorry for any unpleasant experience you’ve had. We would like to clarify that all of our paintings are 100% hand-painted. As clearly stated on our website, due to the nature of handmade art, slight variations in color and texture may occur. We understand that the final result may not fully align with your personal expectations.
We have always operated with honesty and have never misled any customer.
We genuinely hope every customer is satisfied with our work, and we offer a 30-day return policy. If you would like to return the artwork, please send it back to us. Once received, we will gladly process a refund.

Vurdert til 1 av 5 stjerner

THEY STOLE MY ART

They stole my art. I randomly saw their website with my art. They took it from my Etsy shop without asking. I believe they take the image and imitate it with oil painting. Don't support these frauds!

12. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Simple yet beautiful

I just opened my art and hung it up and it is beautiful! Shipping took a while but that was because of the postal service, not the seller. Seller was quick torespond and easy to work with.Highly recommend!

6. desember 2024
Vurdert til 5 av 5 stjerner

A true masterpiece

Received a well-packaged work of art from this customer service I was impressed by there sponsiveness and smooth communication during every stage of the purchase and delivery.They were even open to feedback on the finished work before shipping the item which was great (although I did not need any further changes).Great experience overall.

8. desember 2024
Vurdert til 5 av 5 stjerner

Absolutely love this painting

The result was what we expected A beautiful shore scene that compliments another paintingthat we have. The delivery took a few days longer than planned due to a customs inspection but otherwise went as described.

4. desember 2024
Vurdert til 5 av 5 stjerner

l am extremely satisfied with my purchase

l am extremely satisfied with my purchase. The seller was extremely helpful and communicative. The craftsmanship and quality is outstanding.I would definitely recommend, and I am planning on making future purchases. This piece is custom-made and one-of-a-kind.I will cherish it forever!!Five star!!

13. januar 2025

Dette er Trustpilot

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