Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Thanks a lot Lanry Lucky 👍🏻 Perfect customer service Understood the challenge, quick in response and providing different potential solutions and within less than 2 days and some exchabge on attem... Vis mer

Vurdert til 5 av 5 stjerner

Everything worked smoothly transferring all our data from Dropbox to SharePoint. Couldn't be happier with the results. Also, with the few issues I did have, support was quick to assist in resolving th... Vis mer

Vurdert til 5 av 5 stjerner

I am going to start digital asset selling business. I need to proceed my own digital product storage location. normaly need to download from other location and upload to my location. it is too hard, w... Vis mer

Vurdert til 1 av 5 stjerner

Bonjour. Si j'avais pu mettre zéro étoile, je l'aurais fait. Je viens d'acheter une licence en trafic illimité pour un an. Pratiquement 150 € jetés à la poubelle car aucun transfert n'arrive au bout.... Vis mer

Informasjon om virksomheten

  1. Nettskylagring
  2. Skytjenester
  3. Drev og lagring
  4. Programvareselskap

Skrevet av virksomheten

MultCloud is a multiple cloud storage manager which helps users to migrate, move, sync, copy, backup and transfer cloud files across clouds, it supports Dropbox, Box, Google Drive, Mega, OneDrive and FTP, etc.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

202 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 31 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

es excelente

es excelente para poder manejar el almacenamiento en las nubes, gestionar mis archivos como si tuviera varios dicos. lo maximo

16. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I got hacked two days after adding my…

I got hacked two days after adding my account to this service

22. november 2024
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Svar fra Multcloud

Hi,

We’re sorry for any inconvenience you’ve faced. To assist you further, please reach out to support@multcloud.com, and they will take care of the issue. We’re dedicated to resolving this promptly.

Best regards,

Vurdert til 1 av 5 stjerner

Be afraid.

I tried first the trial and it seemed okay. Once I paid for a subscription, instead of improving it failed miserably. Cloud transfer was usually less than 1 MB/sec, cut off constantly and claimed "success" erroneously (thus, eating up data). Then, I noticed that they do not have an invoice system and couldn't contact "Help". In summary, I suggest to avoid this provider.

19. november 2024
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Svar fra Multcloud

Hi,

We apologize for any inconvenience you've experienced. To better assist you, please feel free to contact: support@multcloud.com, and they will handle it. We're committed to resolving this matter promptly.

Sincerely,

Vurdert til 2 av 5 stjerner

Very Variable Transfer Speeds

Subcribed to transfer high amounts (1,7TB) from Dropbox to Google drive and Google photos. The first 500 GB went really fast, about in 3 hours. As being positively surprised I left a comment here and gave 5 stars. However, after that all the rest of my files have been really slow. The whole yesterday I got only avout 15 GB transferred. Very slow speed and errors seem to occur every once in a while making me have to start the transferring again. So the good first impressions very quickly changed to bad. Therefore, I'm changing my review as well :(

25. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Multcloud

Dear Tero,

Thank you for reaching out and for initially sharing your experience.

The speed of file transfers can be influenced by various factors, including:1.Network conditions and internet stability. 2.API limitations or throttling by cloud providers (e.g., Dropbox, Google Drive). 3.High server traffic or temporary congestion

We sincerely apologize for any inconvenience this has caused. Our team is committed to helping you resolve the issue as quickly as possible. Please contact us at support@multcloud.com with more details about your transfer, and we’ll investigate the matter further.

Your feedback is invaluable to us, and we hope to restore your confidence in our service.

Best regards,

Vurdert til 1 av 5 stjerner

Didn't worke to transfer google photos

17. oktober 2024
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Svar fra Multcloud

Hi,

We apologize for any inconvenience you've experienced. To better assist you, please feel free to contact: support@multcloud.com, and they will handle it. We're committed to resolving this matter promptly.

Sincerely,

Vurdert til 5 av 5 stjerner

Multicloud save my resources...

I am going to start digital asset selling business. I need to proceed my own digital product storage location. normaly need to download from other location and upload to my location. it is too hard, waste my time and need more computer power and electricity. but multicloud save my resources and transferd directly product to my storage as cloud to cloud . if sucess my business i hope to buy a premium plan. thanks multicloud..

18. september 2024
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Vurdert til 1 av 5 stjerner

Impossible to use

Impossible to use. Opaque user interface. I have spent a lifetime with computers, from laptops to supercomputers. I recognize a poor interface when I see one.

16. september 2024
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Svar fra Multcloud

Hi Ramses,

We’re sorry for any inconvenience caused. To assist you further, please reach out to: support@multcloud.com, and they will address the issue. We are dedicated to resolving this promptly.

Best regards,

Vurdert til 1 av 5 stjerner

Never gona use it again.

Pathetic platform. Wasted my time so many times due to multcloud.

30. august 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Multcloud

Hi Zohaib,

We apologize for any inconvenience you've experienced. To better assist you, please feel free to contact: support@multcloud.com, and they will handle it. We're committed to resolving this matter promptly.

Sincerely,

Vurdert til 1 av 5 stjerner

This software is not worth $1

This software is not worth $1

I bought a lifetime license with the intent of moving my cloud storage (Dropbox, iCloud, Google Drive) to my personal NAS. The description looked promising but in the end, the software didn't work for me at all. After multiple emails back and forth with tech service, I gave up.

The tech service support was abysmal, condescending and always seemed to think that my setup was the problem or I was ignorant. When I asked for a refund, they referenced back to a trial transfer that I did, and said since I appeared to use the software and now I was beyond the trial period, my refund request is denied. So I'm stuck with a lifetime license that doesn't do anything for me.

Initially, I set up two of my gmail accounts, but the third one could not be added for some reason. Never got that fixed.

Second, I could never get the software to access my NAS after trying multiple times using NAS, FTP, WEBDAV. Other software programs could access it easily, every time. This was the main problem since I couldn't transfer any cloud storage to the NAS. I ended up doing it locally via a much more time-consuming process (which they say is one of the key benefits of Multicloud.

Finally, after checking back, now it won't mount my iCloud storage. I deleted the connection and tried to add it back as new with the correct password and it won't let me connect.

Overall this is a terrible software and I feel like I was conned. (P.S. I almost never write reviews, but felt like warning people against this one warranted one).

1. august 2024
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Svar fra Multcloud

Hi Jake,

We apologize for any inconvenience you may have experienced. Your NAS does not have public network access enabled, which is why you are unable to connect to MC. Additionally, we are so regret to inform you that your refund is overdue, and you've already used 1,459GB of traffic. Because of this, we're unable to process a refund at this time.

We would like to recommend trying to enable public network access on your NAS once again. Our support team is always here to assist you whenever you need help.

We will do everything we can to assist you.

Best regards,

Vurdert til 1 av 5 stjerner

Crooked

If you want to upgrade , they have different prices for same offer, very dishonest. In one place, lifetime is over $200 and in another place 129.00
I did pay 99 but then it refused to transfer claiming I need to upgrade!

So now I’m stuck, paid and it will not work

I was so happy initially but I’m very disappointed. If they don’t fix it in a day or 2, I’ll ask for a refund

Very disappointed

They say to contact customer service or customer service told me that the limit for transfer is 8 gigabyte, that’s not enough. I hope they can just refund me my money. I’m not even using it.

5. juli 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Multcloud

Hi Sam,

We apologize for any inconvenience you may have experienced. Have you contacted our support team yet? Our dedicated team will promptly address your concerns and provide feedback to our IT development team. We are committed to resolving any issues you encounter and delivering the best possible service to ensure your satisfaction.

Please don't hesitate to reach out to us at support@multcloud.com, and we will do everything we can to assist you.

Best regards,

Vurdert til 5 av 5 stjerner

took a little to set up

took a little to set up, but not bad. biggest issue was google not allowing to delete after transfer. I created a transfer album in google and then moved items to transfer in there, then delete. worked great. Multicoud is super easy!

6. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

le transfert de mon compte flickr vers google photos

Le transfert de mon compte flickr vers google photos ne fonctionne pas.
Dans un premier temps les taches ne fonctionnaient pas du tout.
Suite à plusieurs demandes auprès du support, elles démarrent mais se bloque après le transfert de 1000 photos...
le technicien me propose de relancer la tache comme seule solution.
créant au passage une multitude de doublons .

Je déconseille ce logiciel.

12. mai 2024
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Svar fra Multcloud

Cher Pascal,

Nous nous excusons sincèrement pour l'expérience que vous avez vécue. Vos commentaires sont importants pour nous et nous voulons vous assurer que nous traitons activement les problèmes mentionnés dans votre avis. Notre engagement est d’améliorer et d’élever continuellement la satisfaction globale des utilisateurs.

Cordialement,

Vurdert til 1 av 5 stjerner

A fuir. Arnaque

C'est un scandale. Leur outils ne fonctionne pas : je n'ai pas pu transférer mes fichiers ni mes emails
Malgré une dizaine de tentatives sur des dossiers plus ou moins gros, rien ne fonctionne. Leur site ne fonctionne pas : impossible de me désabonner en ligne. Leur service client est aussi incompétent : pas de réponse à mes emails leur sommant de suspendre mon abonnement.

A ce stade j'envisage de saisir la repression des fraudes s'ils ne répondent pas rapidement.

6. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Multcloud

Cher Pauline,

Nous nous excusons sincèrement pour tout inconvénient causé.

Pour accélérer la résolution de votre problème, veuillez nous communiquer votre numéro de ticket de service client. Notre équipe d'assistance vérifiera et résoudra rapidement votre problème.

Si vous ne savez pas où trouver le numéro de ticket du service client, veuillez vous référer à l'e-mail qui vous a été automatiquement envoyé lorsque vous avez contacté le support client pour la première fois. Dans l'e-mail, vous trouverez un lien vers le ticket. Cliquez sur le lien pour découvrir le numéro de billet qui vous a été attribué.

Sincèrement,

Vurdert til 4 av 5 stjerner

It works. Tested for different clouds

It works. We have tried a couple of different clouds. Microsoft365 Sharepoint, onedrive, onedrive for business, Google Workspace, Google drive. At first we had an issue with Sharepoint not connecting but that was due to another migration tool being active at the same time to the same tenant. Support is okay. A bit slow in response but eventually you will get there.

1. mai 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv