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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Thanks a lot Lanry Lucky 👍🏻 Perfect customer service Understood the challenge, quick in response and providing different potential solutions and within less than 2 days and some exchabge on attem... Vis mer

Vurdert til 5 av 5 stjerner

Everything worked smoothly transferring all our data from Dropbox to SharePoint. Couldn't be happier with the results. Also, with the few issues I did have, support was quick to assist in resolving th... Vis mer

Vurdert til 5 av 5 stjerner

I am going to start digital asset selling business. I need to proceed my own digital product storage location. normaly need to download from other location and upload to my location. it is too hard, w... Vis mer

Vurdert til 1 av 5 stjerner

Bonjour. Si j'avais pu mettre zéro étoile, je l'aurais fait. Je viens d'acheter une licence en trafic illimité pour un an. Pratiquement 150 € jetés à la poubelle car aucun transfert n'arrive au bout.... Vis mer

Informasjon om virksomheten

  1. Nettskylagring
  2. Skytjenester
  3. Drev og lagring
  4. Programvareselskap

Skrevet av virksomheten

MultCloud is a multiple cloud storage manager which helps users to migrate, move, sync, copy, backup and transfer cloud files across clouds, it supports Dropbox, Box, Google Drive, Mega, OneDrive and FTP, etc.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

202 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 31 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Continued charging me but account is on free tier

Used for years, service good. Then recently I lived in and noticed my account had changed to a "free account." But I was still being charged 7.99 a month. I don't know how long this sent on for, but it's disingenuous to continue to charge customers for a service tier that no longer exists. Cancelled my payments via PayPal because my account no longer shows I was a paying customer. Disappointing but I won't go back

19. mai 2025
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Svar fra Multcloud

We're truly sorry to hear about your experience, and we completely understand your frustration.

Please contact us at support@multcloud.com with the email address linked to your account or any relevant payment details. We’d like to investigate the billing situation in detail and verify what happened.

Once we confirm the specifics, we’ll be happy to either issue a refund or provide equivalent data traffic based on your needs and preference.

We value long-time users like you and would appreciate the opportunity to make this right.

Best Regards,

Vurdert til 5 av 5 stjerner

MultCloud is an impressive tool for…

MultCloud is an impressive tool for anyone looking to transfer files between different cloud providers. I must say, it's both a clever and much-needed solution. Thank you for creating such a great idea and tool—finally, there’s something that integrates with all major cloud services.

16. mai 2025
Vurdert til 5 av 5 stjerner

Hello I am someone that needs to host…

Hello I am someone that needs to host some images on my site, Google Drive doesn't provide good option so use of MultCloud with Remote Copy between drives provides me with this feature to retrieve later file name and show the image on my blog from Amazon S3 API, add it could be a good option to also transfer to Dropbox for file reading on the phone or remote upload from internet, the only drawback is Zoom because they provide 5 files did not know how to use with remote upload to upload Zoom saving to my drive.

4. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Waste of time and money

I bought the unlimited plan April 4 - 2025 to sync our Google Photo's Google Drive and Evernote accounts to my local Synology disks.
So far so good, but when starting to sync i got all kinds of errors.
I tried all settings, sync, mirror, transfer, real time, simple sync and so on.
Support does not help in any way - just telling us to choose less files - re-add Google Photo/drive or Evernote.
I have done this so many times and it is really frustrating.
It's easy to loose track of tasks if you have to relate to 50 different tasks to be able to sync a small amount of data.

Regarding Google Photo - Multcloud support admitted that they trouble reading data and they have to reprogram on their side.
Timeline? They say weeks. This is terrible!
I believe they have more trouble with Evernote.

Evernote points their finger to Multcloud.

I have used more than two weeks trying to get Multcloud to sync our files communicating with support 25 mails getting nothing useful from them.

If MultCloud had delivered by their promises the product would have been just what I need but now there is only lot's of timewasting operations.

(I have now downloaded all my files manually from Google and Evernote. It took just some hours)

Last answer from support at multcloud.com to arild.lovaas at autosense.no:
Thank you so much for contacting us.
Due to recent updates to Google Photos' official API permission policies, third-party platforms (including MultCloud) are now restricted from accessing Google Photos data. As a result, MultCloud is currently unable to list original data from Google Photos.
We are actively exploring alternative solutions, including communicating directly with Google Photos, to resolve this issue. However, we are currently unable to provide a specific timeline for resolution.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding and support. We will share updates as soon as there is any progress.
If you have any other questions or suggestions, please feel free to contact us back.

Best Regards,
Fiona

30. april 2025
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Svar fra Multcloud

We’re really sorry to hear about the difficulties you’ve encountered — this is far from the experience we aim to provide, especially after your trust in choosing our Unlimited plan.

Regarding the issues you mentioned:

Google Photos: The problem has now been resolved. As you may know, Google requires a review period for app integrations, and at times this process can take weeks. During this phase, we may need to adjust certain technical details to align with Google's API requirements. We understand how frustrating delays can be and sincerely thank you for your patience.

Evernote: This issue was caused by a listing configuration error on our end, which our development team has already addressed and fixed. That said, we’re still actively monitoring the situation. If you're still encountering any issues, please don’t hesitate to contact us directly — your feedback could help us identify edge cases we can’t replicate on our side.

Once again, we’re truly sorry for the trouble this caused and deeply value your support. Please reach out via our support team if there’s anything further we can do — we’re here to help.

Vurdert til 1 av 5 stjerner

Multicloud is slow and expensive

Multicloud is slow and expensive, the transfer speed is only 2mb/s I could do it with my own internet faster.

28. april 2025
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Svar fra Multcloud

Thank you for your feedback — we’re sorry to hear that you found the transfer speed slower than expected.

Please note that transfer speed can vary depending on the number and size of files being transferred. When there are many small files, the system needs to initiate a large number of individual requests, which can slow down the overall speed due to increased overhead.

On the other hand, if you're transferring fewer but larger files, the transfer is generally more efficient and faster.

We understand this can be frustrating and are constantly working to optimize performance. If you’re still experiencing unusually slow speeds, feel free to reach out to support@multcloud.com so we can take a closer look based on your specific task setup.

Best regards,

Vurdert til 5 av 5 stjerner

¡SERVICIO GENIAL!

¡Muchas gracias! Gracias a vosotros, porque me ayudáis en los momentos importantes. Lo usé la semana pasada para una emergencia y me fue muy bien, así que ahora lo sigo usando. He encontrado muchas funciones diferentes y útiles. Todo guay, de verdad. He movido un montón de archivos de mi OneDrive a mi Google Drive. ¡Es muy cómodo!

18. april 2025
Vurdert til 1 av 5 stjerner

Multcloud und dann fangen die Probleme an.....

Ich habe mir gestern bei Multcloud einen 1 Jahres Zugang angelegt, damit ich meine OneDrive Daten nach iCloud zu verschieben kann. Insgesammt geht es um 550GB an Daten unterschiedlichster Art. Bisher ist nicht ein einziger Task komplett durchgelaufen oder war erfolgreich. Auch die Fehlermeldungen in den Logs (die genau da abgeschnitten sind, wo es interessant wäre) sind nicht hilfreich.
Ich glaube ehrlich, dass es mittlweile einfacher ist, die Daten von OneDrive per Download auf den lokalen Rechner zu holen und dann von dort aus in Richtung iCloud zu transferieren.
Ich finde Multcloud vom Ansatz her wirklich gut, aber so, wie aktuell die Umsetzung erfolgt, kann ich nur davor warnen und es nicht empfehlen

17. mars 2025
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Svar fra Multcloud

Lieber Marco,

Wir legen größten Wert auf die Benutzerfreundlichkeit und entschuldigen uns aufrichtig für etwaige Unannehmlichkeiten. Bei Fragen wenden Sie sich bitte an support@multcloud.com. Unser Team wird sich umgehend um das Problem kümmern. Wir bemühen uns, das Problem so schnell wie möglich zu lösen.

Mit freundlichen Grüßen

Vurdert til 1 av 5 stjerner

I made a huge mistake when I purchased…

I made a huge mistake when I purchased the lifetime plan. The service simply doesn't work. One out of every 10 transfers works and 9 fail. The service is slow even for premium users, which makes no sense to subscribe to the service.
Transfers between clouds only work for small files (and few), which is very easy to do manually.
Definitely don't make the mistake of subscribing.

31. januar 2025
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Svar fra Multcloud

Dear,

We apologize for any inconvenience you’ve experienced. For further assistance, please contact support@multcloud.com, and they will address the issue for you. We’re committed to resolving this matter as quickly as possible.

Kind regards,

Vurdert til 1 av 5 stjerner

What a terrible experience

What a terrible experience. I was hoping for a very easy solution. This is not it. I have 250GB of files that I want to transfer from OneDrive to iCloud. I selected my entire OneDrive and told it to transfer. It told me I couldn't have more than 200 selections. So I had to MANUALLY select 200 files and folders. Fine. Small price to pay I thought. So then I pressed the button and it started transferring. It took a couple of days and I saw the progress. But then the transfer job just stopped with a failure message. I saw some of my files had transferred, but not all of them. Which is not very helpful. There was no error or progress message. nothing. Just: Error. So I contacted customer service. They said that somewhere in my hundreds of thousands of files there's a file that has an invalid character. So just run the transfer again. The transfer cost me money, so I'm not going to run it again. They recommended that I individually select each folder and try to transfer it so I can narrow down where the invalid character is. I'm not doing that. That would take me all day and defeats the purpose of the service. I'll be asking for a full refund and contacting my credit card company if that doesn't work.

17. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Multcloud

Dear Trevor,

We’re sorry to hear that our product didn’t meet your expectations or resolve your issue as anticipated.

In fact, MultCloud can transfer more than 200 files at a time. If you need to transfer more than 200 files on OneDrive, simply select the "Cloud Transfer" option on the left and choose your entire OneDrive as the source. This will ensure a smoother transfer process.

We truly appreciate your feedback and are committed to continuously improving our product and service. Your experience will help us enhance MultCloud to better meet user needs in the future.

Kind regards,

Vurdert til 1 av 5 stjerner

Unsecure approach... to be avoided !

Support is not able to debug their own software.
They ask you for your credentials to check what's wrong.
Crazy and unacceptable

Avoid such type of company

14. januar 2025
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Svar fra Multcloud

Dear Simone,

We’re truly sorry for the experience you’ve experienced. We understand how frustrating this must be. Please know that we’re committed to improving and ensuring better service moving forward. We appreciate your feedback and will work hard to do better.

Vurdert til 1 av 5 stjerner

Do not waste your money on this…

Do not waste your money on this service!

It simply does not work. I took a couple of weeks to supervise the data transfer between my clouds (about 78GB). And every transfer failed.

I have to find a different way to transfer the data.

5. januar 2025
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Svar fra Multcloud

Dear Ondra,

We’re really sorry to hear about your experience with our service. We completely understand your frustration, especially after putting in that much time and effort.

Would you be willing to share more details about the specific issues to support@multcloud.com you encountered during the transfers? This could help us identify what went wrong and assist in resolving the problem.

Vurdert til 1 av 5 stjerner

Cannot transfer or sync Google Photos…

Cannot transfer or sync Google Photos from 1 account to another. Others seem to have had the same problem for some time with no resolution. Just get error messages or failed transfer.

24. desember 2024
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Svar fra Multcloud

Dear,

We apologize for any inconvenience you’ve experienced. For further assistance, please contact support@multcloud.com, and they will address the issue for you. We’re committed to resolving this matter as quickly as possible.

Kind regards,

Vurdert til 1 av 5 stjerner

Synchronisation nicht möglich!

Ich habe die Lifetime-Version erworben.

Dann erst teilt mir Multcloud mit, dass One-note-Dateien, die bei mir einen erheblichen Teil ausmachen und wichtig sind, nicht synchronisiert werden können.

Das wäre ja noch zu verschmerzen, kann man ja auch händisch machen. Aber dadurch, dass Dateien von Onenote nicht synchronisiert werden, wird der ganze Synchronisationsprozess von zwei Clouds mit rund 500 GB nicht durchgeführt.

Multcloud hat ein ganz eigenes Verständnis von Transparenz. Nach der Zahlung kommen die Einschränkungen - hmmm.

Weitere Kritik:
- Fehlermeldungen werden nicht erklärt. Erst nach dem Support-Kontakt wurden mir die Gründe für Synchronisationsfehler genannt

Die Idee von Multcloud ist klasse. Die Umsetzung nicht.

19. desember 2024
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Svar fra Multcloud

Hallo,

Wir entschuldigen uns, dass unser Produkt Ihre Erwartungen nicht erfüllt und Ihr Problem nicht wie erwartet gelöst hat.

Wir möchten Ihnen versichern, dass wir Ihre Bedenken ernst nehmen und die Kundenzufriedenheit unsere oberste Priorität ist. Wir bieten eine 14-tägige bedingungslose Geld-zurück-Garantie. Wenn Sie eine Rückerstattung wünschen, teilen Sie uns bitte Ihre Referenznummer mit, und wir werden den Rückerstattungsprozess umgehend beschleunigen.

Wir schätzen Ihr Feedback und sind bestrebt, unser Produkt und unseren Service kontinuierlich zu verbessern. Ihre Erfahrungen werden berücksichtigt, wenn wir daran arbeiten, die Probleme zu lösen und in Zukunft ein besseres Benutzererlebnis zu bieten.

Mit freundlichen Grüßen,

Dette er Trustpilot

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