Bought two Office 2024. One installation went flawlessly. Other hit problems, my computer fault NOT MSSoftware. Tech team stuck with me all the way to sorting it. A delight to deal with, I'll be ba... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I purchased my software early this morning. Not long after I received 2 emails, which I obviously didn't read properly! After asking by email some questions regarding the download and key, they kindly... Vis mer
Bought MS Office 2024, code arrived swiftly. Had a problem installing the software, emailed MS Software and got a reply back that day which solved the problem. The code I was sent with my purchace wor... Vis mer
I had issues installing the product on my laptop using the key code and emailed support for assistance. Straight away they sent an easy to follow guidance sheet over but I am not very good on compute... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Suite 20 Grove Works, 40 Grove Road, NN1 3LT, Northampton, Storbritannia
- 0113 3200338
- sales@mssoftware.co.uk
- mssoftware.co.uk
Har svart på 25 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I was contacted within 15 minutes by…
I was contacted within 15 minutes by email.
Thereafter we had an exchange of 5 or 6 emails and the activation problem was solved. That took place between 5.30 and 7.00pm, so I think that was a good level of service continuity.
James was absolutely brilliant remotely…
James was absolutely brilliant remotely sorting out the download for me.
Top notch support specialist.
Thanks James.
:-)
THOUGHTS ON AFTER SALES SERVICE
So far very good and responsive.
Hope it continues!!
MSsoftware Service Excellence
The purchasing and installation processes and customer service were very clear, focused and quick!
Problems installing MS Project 19
Problems installing MS Project 19. After 30+ min wait on chat line (bit long) first time and immediate pick up second time, service staff logged onto my computer and solved the issue immediately.
Superb James
The help I had from James over the last two days has been exceptional he was so helpful and it was a relief to finally have word installed on this lap top
Great support
Had a problem with loss of Outlook after singing in to work 365. Had great support from Karl and we worked through the issue.
Great price top communication would…
Great price top communication would highly recommend!
Amazing customer support
I reached out as I had purchased a product that I could not use within the time limits. The service support was great. They have helped me with my issue, which means I won't lose out. Quick and on point. Great support.
Excellent service
Really quick email back with advice which worked straight away.
Excellent service
Excellent service. Prompt and functional with an element of concern.
So far really good but a bit soon to be…
So far really good but a bit soon to be able to say 5*
Easy installation
Was so simple to load, purchased 2 products, brilliant
Good value and very helpful service
Their Advisor was really helpful, and remotely installed Office Pro 2021 for me. Everything is working really well. Highly recommended.
Email with product code came within 10…
Email with product code came within 10 minutes - very impressed. When I had a problem with Mircrosoft, the Support Team came back to me within 30 minutes of my request to suggest how I could fix the problem and it worked perfectly.
Thank you so much for the help I'm not…
Thank you so much for the help I'm not very good with technology so this service was excellent
Very helpful team
Very helpful team. My office 16 was not working despite correct download process. Steve from company helped fix this problem and now my purchased office is working fine. Thanks Steve for your prompt support.
Great Customer service
I was unable to set up the software. They took control of my screen and did it in minutes.
Amazing customer service.
Will definitely be using again.
James was a bright star in a dark firmament
Had some problems installing the software. James from product support was superfast at getting back to me - literally by return email. He then installed the software for me without a hitch. Excellent support service.
Paid £35 and got nothing
Paid £35. for visio and Project. Got no link. Chased it and links sent that did not work. No response since. More reliable companies than this.

Svar fra MSSoftware
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







