Mr.Electric Anmeldelser 

79
•
TrustScore 2.5 av 5

2,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

The work was okay but charging 890.00 to change a small wall switch and replace a light fixture on the front porch which both jobs took maybe 15 minutes was totally excessive.Taking advantage of senio... Vis mer

Vurdert til 5 av 5 stjerner

I would give 6 stars if there was a place. Tom of Mr. Electric in Salem went above and beyond to make everything safe and efficient in our electrical panel update including whole house surge protecti... Vis mer

Vurdert til 1 av 5 stjerner

I had made an appointment for them to come to my house to quote me on a few electrical jobs. The dispatcher gave me a date, then the electrician called to tell me he couldn't do that, rescheduled for... Vis mer

Vurdert til 1 av 5 stjerner

Highly do not recommend 4 thousand dollars over priced. Hope over charging and riping of customers is how you get a head hope to see you fail as a company. Absolutely disgusting the way you want to up... Vis mer

Informasjon om virksomheten

  1. Elektronikk og teknologi

Opplysningene stammer fra ulike eksterne kilder

Welcome to Mr. Electric, your local electrician and electrical contractor. With over 17 years of experience and over 200 locations around the world, Mr Electric and are the experts in electrical installation, maintenance and energy saving. Mr. Electric have a proven track record of going the extra mile for their customers, whatever the electrical or energy problem you can be sure that Mr Electric will deal with quickly and professionally every time.


Kontaktopplysninger

2,6

Under middels

TrustScore 2.5 av 5

79 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,6

Alle anmeldelser

(79)

12 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Brandon at Mr Electric was amazing

Brandon at Mr Electric was amazing! His knowledge surpassed any service person I’ve ever worked with! Service was prompt, work was done quickly, and he solved my electrical problems. I highly recommend Mr Electric!
Cindy
Western Village Mobile Home Park

8. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Needed to connect the generator to the…

Needed to connect the generator to the house. Mr.Electric sent Kollin to do the estimate and the job. He was professional and prompt. He arrived at 8am and worked til 6. He explained everything to us and answered all of our questions and concerns. He was knowledgeable and had a great smile! I would use this company again and highly recommend Kollin!

5. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

DO NOT USE MR. ELECTRIC!!

During a thunderstorm, half of my condo did not have electricity. I called Mr Electric because they had a rating of 4.8 out of 5 on Googleand Angie's List. Their electrician came and he looked at my fuse box inside my house and told me that half of my fuse was not getting voltage. He then proceeded to go outside and check the meter box. He came back and told me that there are 3 wires that looked old and needed to be replaced which would solve my problem. He said it would cost $429.00 if I wanted him to change it. I, of course, told him yes because I needed my condo to have electricity back again. I went outside with him and watched him changed the 3 tiny wires, each of them only 12 inches in length. It took him ONLY 5 minutes. When we got back into my condo, we were both SURPRISED to see that half of my condo WAS STILL WITHOUT electricity. He then went outside again and came back a few minutes later and told me that the problem WAS NOT the wires, but it was the meter box itself. He told me that I needed to call ONCOR to have them replace the meter. After Mr Electric technician left, I called ONCOR and told them the situation. They came out to check the situation. While ONCOR technicians was outside checking on the meter, they asked me what Mr Electric technician did. I told them that Mr Electric technician replaced 3 wires that he said was damaged. They ask to see the wires. When I showed them the wires, they were SHOCKED because they said that there was NOTHING WRONG with these wires and that Mr Electric technician should have called them first instead of replacing the wires. ONCOR changed the meter and FIXED my electricity problem. Mr Electric charged me $429.00 and DID NOT even fixed my problem!!! Mr Electric technician was at my place for about 30 minutes, 10 minutes of which was waiting in his car until the rain settled down. When I asked Mr Electric technician for a receipt, he said that it would be emailed to me. I NEVER gotten any receipt or invoice from them in my email. I later called Mr Electric four separate times to ask for my money back and ask to speak to a manager, but no manager ever called me back. I did not get any response from them at all!! I'm not sure how they got 4.8/5 rating from Google and Angi.com

16. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Mr Electric failed mike kernea

The person came out and saw one wire that had been cut and left and he said the entire Trailer had to be rewired. Mr Electric put on estimate quantity 1 rewire cost 20 k and that was it. He was there maybe 5 minutes. Then I got a bill for 100 dollars I think and when I called Home office they said estimate is s free. When I called technician he said he maid a mistake billing me the 100 dollars . I said thank you and I really wondered how they do businesses this way. Maybe this was just a bad experience

8. februar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Life saver

Life saver. Friday night and the toaster has knocked out the power and Mr Electric to the rescue. Talked me through everything. Totally recommend this service.

3. februar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great work at a great price

I give Mr. Electric 5 stars. They were able to come out the day I called. Ed was very knowledgeable and efficient. Found and corrected the problem quickly. They were over $100 cheaper than another company I had called previously. I will definitely use them again.

17. mars 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Shocking

Did half the job, but still charged full price. Took no action to try and resolve the matter and get the job finished. Lacking in communication and customer service. They couldn't care less other than to chase up their invoices.
Essentially they charged me £165 for absolutely nothing. I had to commission a second electrician to do the job again, costing me double and wasting a lot of everyone's time.
I do not recommend this company whatsoever.

12. oktober 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Mr.Electric

Hi Jade,

Thank you for taking the time to leave us this feedback. We are sorry to hear that your experience with Mr. Electric has not been a positive one.

We pride ourselves on our customer service, and we want to investigate this matter for you. Please send further details, including your postcode and the date we attended your property, to: UK.Feedback@nbly.com.

Thank you, and have a great day. - Ieuan

Vurdert til 5 av 5 stjerner

Mr Electric actually 10 stars

I would give Mr. Electric 10 stars if I could. Lightening struck our sump pump area and then surged through to to circuit breaker panel.Jeff Knotts our project manager and the guys who worked on our issue were simply amazing. Jeff was professional yet took the time to explain in terms that I could understand, what needed to be done. The guys with him were also amazing.

14. juli 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I would not recommend this company

I would not recommend this company. My experience was not what I expected. I was overcharged and had to reach out to the customer service several times before I could get anyone to call me back. When I did get a call back I was blamed for work that was done without my authorization. When I called and scheduled an appointment I was very specific with what I needed however when the technician came he did something else making the bill double plus I was charged a $40 dispatch fee which I was told I would not be charged if same day service was done which it was. The actual technician did a good job just not what I asked for.

I mentioned all this to the person who originally took my appointment and she said that I should have showed my phone to the technician even though its clearly listed on their site.

The manager I spoke with what not very warm and had a sarcastic tone with me. He was combative and not very friendly. I did get refunded for part of the service however the experience was not pleasant and I will never use or recommend them again.

2. mars 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Mr.Electric

Thank you for reaching out and I'm sorry to hear that you felt let down by your experience. I can see that you've put the price in US Dollars, so you may have left this review on the wrong website. Mr. Electric also operates in the USA. If this experience did happen in the UK though please reach out to uk.feedback@nbly.com with your postcode and we will look into this further. Thank you - Owen

Vurdert til 1 av 5 stjerner

this is the worst company

this is the worst company. I called them to come give me a Quote on some work We needed done. Pattrick came out he was very nice and seemed to be very knowledgeable. he said that he would get back to me in a few days. when I didnt hear from him I called, they said that he emailed it to me. but they send it to the wrong email. so we gave them the correct one. but days went by and No One was calling, we continued to call everday and got told the same thing . ; they would mark it URGENT and send it over. Well its been weeks and still nothing. if they didnt want to do the Job they should have at least had the courtesy to tell me. VERY UNPROFESSIONAL. Do Not Call these People.

11. juni 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Mr.Electric

Hello Marcie, I'm glad you found our electrician to be knowledgeable however its unfortunate to read that you didn't receive the follow up to the initial visit and felt let down by one of our Mr. Electric branches. If you can please email uk.comms@nbly.com with your location we can reach out to the appropriate Mr. Electric around this.

Vurdert til 5 av 5 stjerner

Lee is polite and friendly

Lee is polite and friendly. The job took a few corners along the way but everything was fully explained by the Engineer all the way. They did extra things along the way and worked in awkward conditions to get my job done. Would recommend them if in Northampton.

10. juni 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Mr.Electric

Hi Daniel,

Thank you for taking the time to leave a review, it really means a lot to us to hear from our customers. We would also like to contact Lee to let him know about your comments, could you please take a picture of your receipt/ job sheet and email it over to UK.Comms@nbly.com?

Thank you,
Josh

Vurdert til 2 av 5 stjerner

BEWARE if you are considering…

BEWARE if you are considering contacting this business for services.
They have a mandatory $110 'safety inspection fee' if they come out which must be paid before they will address the problem you called about. (The inspection can be waived but the fee is required to be paid prior to service even if inspection is waived.)
Service fees and costs are additional. Total charge to replace a
faulty ground fault switch (GFI) $262.

27. november 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Mr.Electric

Hi Don, thank you for getting in contact and I am sorry to hear that you were unhappy with the service you received. However, I believe from your comment that you may be in the United States of America, this review page is for Mr. Electric in the United Kingdom. If you would like to contact Mr. Electric in the USA, please use the details here: https://mrelectric.com/contact-us

Thank you again - Josh

Vurdert til 1 av 5 stjerner

keen to take your money, that’s about it

keen to take your money, not so keen to provide simple evidence of works and reports. have sent multiple enquiries via the site - nothing, called x3 times on friday and each time promised someone would call me back asap, but no calls. last person i spoke to simply told me she “didn’t know how to help”. when asked who can help, if not her, she said “don’t know”. am utterly appalled and strongly urge people to go with another company.

26. oktober 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Mr.Electric

Sarah, we are so sorry to hear you were disappointed with your experience with one of our Mr. Electric locations. Can you email us (uk.comms@nbly.com) your location so that we may reach out to the branch about this? - Josh

Vurdert til 2 av 5 stjerner

I needed to run a few Ethernet cables…

I needed to run a few Ethernet cables under my house. I used to run all my own until I had my knees replaced. I don't crawl anymore so I called the local electrician, Mr. Electric.
The electrician showed up on time and was clean and well spoken. He donned his footies and I explained what I wanted. He worked up an estimate on a brand new iPad, confirmed with his boss that the estimate was correct, then broke me the bad news. $1500 to install 3 wall boxes and run 3 wires. I figure that was a 3 hour job but even if I give them 5 hours (a real stretch) that's $300 an hour. I said thanks but no thanks. The technician put on a really good face, but he was clearly embarrassed by the amount of the estimate. I gave them two stars because the electrician was so nice and for the pretty yellow truck.

18. oktober 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

most amazing service call ever

most amazing service call ever, Mr Electric was called this morning by my customer in a pannick as her electrical was going haywire, when they came they found the issue instantly, did not charge my customer as it was a neutral ground that just needed to be connected, the fact he was so professional and courteous, I will always recommend these guys from here on out to all my customers, I am a Drywaller/painter, so i get asked a lot who i would use or recommend, thanks again for the awesome service.

10. september 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We had what we thought was smoke alarm…

We had what we thought was smoke alarm beeping for 3 days. Even after dismembering the alarms the beeping continued. David Gross, who is with Mr. Electric, was able to find the problem, which was an alarm for the septic that the builders placed inside an intake vent! Who would have thought of this? David was dependable, very very knowledgable, and professional. He rewired all of our smoke alarms that we had disconnected, cleaned each one and charged a reasonable price. We could not have been more pleased with David's determination and skill in locating the problem and would most highly recommend him. We will use Mr. Electric again because of David Gross. Thank You!!!

14. august 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I was robbed by Mr. Electric

I was robbed by them due to my lack of knowledge with electrical codes and inspection. The estimator led me down the path of the most expensive option and gave me no other option. I later found out that they could have done the job to pass inspection for far less money; they sold me a bunch of junk I didn't need and acted like the city government requires it. They charged me over $1,600 to run a wire for an above ground pool 25 feet. The box was only 25 feet from there. So 25 ft of wire and 3 receptacles was all they did for over $1,600! They charged me $327 for an electrical permit and I later found out that the permit only costs $76 with the metro codes department. I was railroaded. I know...buyer beware. Just trying to make sure I save someone else a ton of headaches and money by using a different company.

18. juli 2019
Anmeldelse skrevet uten oppfordring

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