Satisfait sur le process de livraison (rapidité/facilité du pick up). Par contre décu sur la finition du tee shirt, le col est bcp trop large...et va encore plus s'élargir après plusieurs lavages...Pa... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Fantastic service as always by Moratglu - the items arrived quicker than any I order in the UK. The products are good quality and great value.
Selskapet har svart
Habe eine kurze Tennishose in weiß bestellt, hauptsächlich deshalb, weil sie nicht so lang geschnitten ist wie die meisten anderen Modelle. Die Passform ist super, Material auch, fühle mich total wohl... Vis mer
Selskapet har svart
J'ai commandé une veste Mouratoglou pour l'anniversaire de mon petit fils qui est passionné de Tennis, et ce cadeau a fait l'unanimité. Mon choix c'est donc avéré judicieux, la taille parfaite. Cette... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Mouratoglou Apparel
Skrevet av virksomheten
Lancée en mai 2023, la marque Mouratoglou Apparel s’est donnée pour ambition de transcender les limites du court de tennis et de créer des collections accessibles à tous, imprégnées d’excellence et de passion.
Nos différentes collections combinent des formes à la fois intemporelles et fonctionnelles, offrant ainsi une vaste sélection de tenues et d’accessoires façonnés par la vision passionnée de Patrick Mouratoglou.
Kontaktopplysninger
4,7
Enestående
304 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very poor would not recommend Woeful customer service
Placed order over 2 weeks ago and going by website order still has not been dispatched.Emailed but no reply yet. Received seperate email in french asking for rating on Trustpilot.Would be nice if someone could update please.
Still no sign of my order and still no reply to my emails.Very quick to reply to negative reviews on Trustpilot but clearly cannot be bothered to reply to emails to their site. Woeful non existent customer service. Thankfully i was able to claim my payment back as i paid through Paypal.
8. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Mouratoglou Apparel
Hello,
We appreciate your feedback and are sorry to hear that your experience did not meet your expectations. If you have already sent us an email, please note that we typically respond within 48 to 72 hours. We are committed to resolving your issue as soon as possible.
Thank you for your patience and understanding.
The Mouratoglou Apparel Team
Svar fra Mouratoglou Apparel
Merci beaucoup pour votre commentaire ! Nous espérons vous revoir très bientôt sur notre site 👕
L'équipe Mouratoglou Apparel
Best place for tennis classes!!
24. juli 2024
Svar fra Mouratoglou Apparel
We sincerely appreciate your positive review! Your satisfaction means a lot to us 😊
The Mouratoglou Apparel Team
reception rapide des articles
reception rapide des articles, matière super confortable.
23. juli 2024
Svar fra Mouratoglou Apparel
Merci beaucoup pour votre commentaire ! Nous sommes ravis de savoir que vous avez eu une expérience positive. Nous espérons vous revoir très bientôt sur notre site 🛍
L'équipe Mouratoglou Apparel
Svar fra Mouratoglou Apparel
Thank you very much for your comment! We hope to see you again very soon on our site 🛍
The Mouratoglou Apparel Team
I ordered my product on 12 June
I ordered my product on 12 June. It’s now 17 july and despite having tried on multiple occasions to find out what is happening, I have received no reply whatsoever. The customer service is non-existent. Very disappointing as my daughter was looking forward to receiving the clothes
18. juni 2024
Svar fra Mouratoglou Apparel
Hello. We appreciate your feedback and are sorry to hear that your experience did not meet your expectations. We take your comments very seriously and would like to learn more to improve our service. Could you please contact us directly at support@mouratoglou-apparel.com so that we can resolve this issue?
The Mouratoglou Apparel Team
Je suis satisfait des articles que j'ai…
Je suis satisfait des articles que j'ai achetés mais je non suis pas satisfait car je ne pas reçu ma dernière commande et il y a pas moyen de contacter le service client si quelqu'un peut me aider pour me donner un numéro de téléphone pour appeler le client client merci d'avance.
9. juli 2024
Svar fra Mouratoglou Apparel
Bonjour. Nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. Pourriez-vous nous contacter directement à l'adresse support@mouratoglou-apparel.com ou au 06 70 83 30 72 afin que nous puissions résoudre ce problème ?
L'équipe Mouratoglou Apparel
Excellent quality and fit
First of it, my new shirt came really quickly. Second, the quality of the fabric was excellent. Much, much better that I was expecting. The fit was perfect. I am extremely happy with my purchase. I will wear it to the US Open and hope that Peter sees it! Really want to shake his hand.
30. juni 2024
Svar fra Mouratoglou Apparel
Thank you for your feedback! We are delighted to hear that you had a positive experience with us. We look forward to seeing you again soon on our website ✨
The Mouratoglou Apparel Team
Svar fra Mouratoglou Apparel
We sincerely appreciate your positive review! Your satisfaction means a lot to us. Looking forward to welcoming you back to our website soon 😊
The Mouratoglou Apparel Team
The shirt was beautiful quality
The shirt was beautiful quality. I gave it to my tennis pro and he was so happy
1. juli 2024
Svar fra Mouratoglou Apparel
Thank you very much for your comment! We hope to see you again very soon on our site 🛍
The Mouratoglou Apparel Team
I received another thing
I received another thing, that ordered.
I claimed without any response.
I have already written 3 emails to the above address with no response.
Thumb down.
Michael
3. juli 2024
Svar fra Mouratoglou Apparel
Hello. We appreciate your feedback and are sorry to hear that your experience did not meet your expectations. We take your comments very seriously and would like to learn more to improve our service. Could you please contact us directly at support@mouratoglou-apparel.com so that we can resolve this issue?
The Mouratoglou Apparel Team
Svar fra Mouratoglou Apparel
Merci beaucoup pour votre commentaire ! Nous espérons vous revoir très bientôt sur notre site 👕
L'équipe Mouratoglou Apparel
Svar fra Mouratoglou Apparel
Merci pour votre commentaire. Nous sommes ravis de savoir que vous avez eu une expérience positive. À très bientôt sur notre site ! ✨
L'équipe Mouratoglou Apparel
Svar fra Mouratoglou Apparel
Merci beaucoup pour votre commentaire ! Nous sommes ravis de savoir que vous avez eu une expérience positive. Nous espérons vous revoir très bientôt sur notre site 🛍
L'équipe Mouratoglou Apparel
Svar fra Mouratoglou Apparel
Nous vous remercions pour votre avis. C'est un plaisir de savoir que nos efforts pour vous satisfaire portent leurs fruits. Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement sur notre site ⚡️
L'équipe Mouratoglou Apparel
Svar fra Mouratoglou Apparel
Thank you for your feedback! We are delighted to hear that you had a positive experience with us. We look forward to seeing you again soon on our website ✨
The Mouratoglou Apparel Team
Svar fra Mouratoglou Apparel
We sincerely appreciate your positive review! Your satisfaction means a lot to us. Looking forward to welcoming you back to our website soon 😊
The Mouratoglou Apparel Team
Svar fra Mouratoglou Apparel
Merci beaucoup pour votre commentaire ! Nous espérons vous revoir très bientôt sur notre site 👕
L'équipe Mouratoglou Apparel
Svar fra Mouratoglou Apparel
Grazie tanto per il vostro commento, speriamo ritrovare vi sul nostro sito presto! 🎾
Team Mouratoglou Apparel
Svar fra Mouratoglou Apparel
We sincerely appreciate your positive review! Your satisfaction means a lot to us. Looking forward to welcoming you back to our website soon 😎
The Mouratoglou Apparel Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.