Order rear paw booties for my dog on the recommendation of his vet and his physio, after spinal surgery. They were delivered very quickly and have enabled him to do long walks on hard surfaces again.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Having purchased various harnesses, leads, collars and boots from Mountain Dog over the years I couldn't rate them highly enough. They stock great brands, their customer service is second-to-none... Vis mer
Products were dispatched quickly and are good quality. Used Mountain dog many time and always been happy. The only drawback was Royal Mail, so although dispatched next day after ordering with 48 hour... Vis mer
quick delivery and great quality products! Rukka micro towel is absolutely fabulous and I like design that wraps even big dog. Waterproof jacket is nice light weight but do tend to slide up a little... Vis mer
Informasjon om virksomheten
Om Mountain Dog
Skrevet av virksomheten
Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.
Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.
We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.
These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.
Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.
Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.
Be assured we genuinely care, we are a small but experienced team and love to help.
Our Goal: Happy Customers with Delighted Dogs
Kontaktopplysninger
17 Endeavour Park, NE231XA, Cramlington, Storbritannia
- 01670343010
- bark@mountaindog.uk
- mountaindog.uk
4,9
Enestående
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
My dogs are not just comfortable but…
My dogs are not just comfortable but also stylish. I would be very happy to purchase items from this Company again.
10. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Mountain Dog
That is wonderful to hear Joe! Thank you so much for your lovely review, we look forward to seeing you again online soon
My two reasons for choosing Mountain…
My two reasons for choosing Mountain Dog for a Ruffwear Tri-paw harness were: The price was cheaper then Ruffwear for the same product and secondly the reviews, as far as the latter goes, the people that gave 1 star reviews in the majority of instances were in my mind the type of people that just like to moan and want something for nothing, each case was answered professionally, honestly and with class. Onto the Tri-paw harness we ordered a medium as per the sizing guide and bare in mind her current Ruffwear harness is a medium, so that is what we ordered, unfortunately it didn't fit around the girth, so I sent the harness back for a larger one, the whole process was smooth, no quibbling and we received the new harness 3 days later, I would recommend Mountain Dog 100% and if you don't, you need to give your head a wobble.
15. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Mountain Dog
It's wonderful to read your kind words Martin! We're so pleased that our exchange service worked so well for you. Our small hard working team aim to give the best service and products we can so it is lovely to be able to pass your review onto them. We hope you and your dog enjoy your new harness and adventures it helps bring. Thank you so much!
Fabulous Dog Collars
So delighted with the service all round- the collar is perfect!! Thank you so much.
7. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Mountain Dog
So lovely to hear Caroline! Thank you so much!
Top choice for pets
Great choice of products & super efficient customer service. I ordered shoes for my goldie, these are perfect protection for his paws. The delivery was super fast. Overall very happy with mountain dog.
28. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Mountain Dog
That is so lovely to hear! Our team aim to give the best service we can. Thank you so much for your kind words and for choosing Mountain Dog!
Very happy withlong lead the product which was…
Very happy with the product which was needed urgently
25. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Mountain Dog
Wonderful to hear Paul! Thank you so much for your review and for choosing Mountain Dog!
Order arrived swiftly
Order arrived swiftly, very well packaged. We haven't used yet, as still awaiting our puppy. Good quality product though.
15. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Mountain Dog
So lovely to hear! Thank you so much for your review. Enjoy your new gear with your puppy!
Second order - highly recommended
Second order from Mountain Dog - excellent selection and no issues with delivery! Reasonable prices as well.
24. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Mountain Dog
Wonderful! It's lovely to hear you're so pleased with our service. Thank you so much!
Efficient and great communication
My order was quickly dispatched. Unfortunately I had to return the item as it didn’t fit my dog The returns is easy and ad efficient as dispatch
Also great communication throughout
24. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Mountain Dog
Thank you so much for your kind review Helen. Our hard working team aim to give the best service we can.
Good quality bag Amber certainly…
Good quality bag Amber certainly enjoyed her test run in it. Arrived quickly and sizing guide very helpful
27. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Mountain Dog
Wonderful to hear everything worked so well for you and Amber! Thank you so much for your lovely review and for choosing Mountain Dog
High quality item
Quick and simple delivery - posted through letter box. I have not tried the lead yet, but it looks perfect, exactly what I was after. Very good quality nylon with some rubber inserts and the clasp looks high quality. Would recommend
20. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Mountain Dog
We're so happy to hear you're so happy with our service and the DNA Grip Long Line! Thank you so much for your lovely review and for choosing Mountain Dog!
Good Ruffwear Harness Delivery
Easy to order, informative about their products and quick delivery. Very happy with my dog’s ruffwear harness, fits her perfectly.
11. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Mountain Dog
Thank you so much for your kind review. It's lovely to hear you're so pleased with our service and your new Ruffwear harness. Thank you for choosing Mountain Dog
Package arrived super fast with…
Package arrived super fast with excellent service would highly recommend
10. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Mountain Dog
So lovely to hear Tom! Thank you so much for your kind review and for choosing Mountain Dog!
Thank you for recommending to order two sizes to try
Thank you for recommending to order two sizes when not sure about the right-sized harness for our dog who is a cross-breed and a funny shape. We did not need to try the small on as it was obvious it would not fit. Followed the instructions online to return the small size. Ended up ordering two new harnesses for the other dogs!
3. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Mountain Dog
Always lovely to hear that our team could help, and that everything worked so well for you Jayne. Thank you so much for your positive review and for choosing Mountain Dog. Enjoy you're new gear!
Goods arrived ahead of my expectations…
Goods arrived ahead of my expectations and of very good quality - not disappointed and will definitely look to use Mountain Dog again
29. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Mountain Dog
Wonderful! So pleased to hear Horace. Thank you so much for your kind words. We look forward to seeing you again online soon.
Great selection of products
Had exactly what I wanted at a discounted price and cheaper postage than elsewhere
9. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Mountain Dog
Thank you so much for your review. This is wonderful feedback to pass onto our hardworking team. Thank you for choosing Mountain Dog - Enjoy your new gear!
Item exchange no problem.
Ordered size XS harness in a make/design we already hve 2 of. Third one supplied , did not fit owing to a minor change in fastening style so contacted Mountain Dog who were very happy to swap the XS harnes foe a S. Fast service no quibbling and new S fits perfectly. It when things are not straight forward you appreciated Mountain Dog customer service.
16. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Mountain Dog
So lovely to hear our team could help and you're so pleased with our service Ian. It's a pleasure to pass on your kind words to our hard working team. Thank you so much for kind review!
Super fast delivery and a great dog…
Super fast delivery and a great dog harness. Well packaged will deffo order from Mountain Dog again.
16. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Mountain Dog
Always wonderful to hear Greg! Thank you so much for your review and for choosing Mountain Dog - Enjoy your new gear!
Easy to use website for ordering
Easy to use website for ordering, plenty of information about products and quick delivery as well.
29. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Mountain Dog
Thank you so much for your positive words, our hard working team aim to give the best experience we can. Our small business looks forward to seeing you again online soon. Happy trails!
Great service
Great service, and excellent product.
The best boot for a paw injury in my opinion.
4. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Mountain Dog
Wonderful to hear you're so pleased with the Protector Booties. Thank you so much for your review and for choosing Mountain Dog.
Thoroughly recommend both the company and the product!
Excellent product...Ruffwear dog bed. Genuine sale price reduction. Efficient and fast delivery ( Royal Mail). I'm delighted.
2. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Mountain Dog
Thank you so much for your lovely review and for choosing Mountain Dog Judy!
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