I received a call from Danielle, who was very professional and clearly showed how much they care about their customers. She took the time to clarify all my concerns and made me feel much more confid... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Bidding process was extremely easy with reminders about how the bidding was going. Payment processing was so easy as was the delivery. Item was well packaged and arrived exactly when I requested t... Vis mer
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I’ve bought several items from WLC, the latest being a pair of new, unworn 1.8ct diamond solitaire earrings set in 18ct white gold. Extremely happy that I got them for around half of retail price... Vis mer
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The platform is straightforward to use and the bidding process is simple to follow and there are some great items on there. I have made two purchases recently and am very happy, delivery was super... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
WLC Auctions is one of the UK’s most established online auction platforms, running weekly live and online auctions since 2012. We’ve successfully sold over 2.5 million lots to buyers across the UK and overseas, supported by more than 900,000 registered bidders and over 600,000 social media followers. Our focus is quality and trust. We handle a wide range of premium items — from cars and properties to fine art, luxury watches, diamond jewellery, home furnishings, memorabilia and more — providing both buyers and vendors with an unrivalled marketplace for value, authenticity and service.
Kontaktopplysninger
1 Slaidburn Crescent , PR9 9YF, Southport, Storbritannia
- 01704 829191
- info@wlconlineauctions.co.uk
- wlconlineauctions.co.uk
4,9
Enestående
2k anmeldelser
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quality items
Great website easy process when buying and great service and delivery once purchased
29. mars 2026
Anmeldelse skrevet uten oppfordring
Smooth and convenient experience
Smooth and convenient experience
29. mars 2026
Anmeldelse skrevet uten oppfordring
excellent custome service
I received a call from Danielle, who was very professional and clearly showed how much they care about their customers. She took the time to clarify all my concerns and made me feel much more confident and reassured about how the auction process works.
She also explained that they handle large volumes of iPhones, which is why the same images are often reused, as updating each listing individually would be very time-consuming.
Thank you again, Danielle — your customer service was excellent. Based on this experience, I’ve updated my review to 5 stars.
5. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra WLC Online Auctions
Hi Rocco,
Thank you for your feedback.
Without prejudice, this is an auction environment where bidding is naturally competitive, and final prices are determined by bidder activity rather than fixed expectations. While opening bids may start lower, this is designed to encourage engagement, with the market ultimately deciding the outcome.
As many of our buyers will know from their own experience, we have sold hundreds of iPhones from large consignments, which are often broken down and relisted across multiple auctions. When an auction ends at 9pm, the highest bidder secures the item — a process that is well understood by our 950,000+ registered buyers who return to the platform each week.
We are sorry that you feel the process is unclear and will take your comments on board. We will also reach out to you directly to ensure everything is fully explained, as the system is generally straightforward once understood.
Kind regards
Wayne
Great auction site
Great auction site, always a lot of quality items up for auction. All fees are shown up front, so no surprises after a winning bid.
29. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra WLC Online Auctions
Hi Andy,
Thank you for your feedback — it’s great to hear you’re enjoying the variety and quality of items we offer. We’re also pleased the transparency around fees is clear and helpful, as that’s something we place a strong focus on.
We appreciate your support and look forward to seeing you back in the auctions again soon.
Kind regards
Wayne Cooper
WLC
WLC an excellent auction site
Excellent service and item was as described.Quick delivery and have won a few items now at auction and have been pleased with each item.
15. mars 2026
Anmeldelse skrevet uten oppfordring
Great auction site was kept updated on…
Great auction site was kept updated on my purchase and delivered promptly
30. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra WLC Online Auctions
Hi Jon,
Thank you for your feedback — great to hear you were kept well informed throughout and that your delivery arrived promptly.
We appreciate your support and look forward to having you back in the auctions again soon.
Kind regards
Wayne
Have bought numerous items from WLC and…
Have bought numerous items from WLC and each time have received outstanding service for my purchases at very competitive prices.
1. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra WLC Online Auctions
Hi Alexander,
Thank you for your continued support — it’s great to hear you’ve had multiple positive experiences with us. We’re really pleased you’ve found both the service and pricing to be strong across your purchases.
We look forward to seeing you back in the auctions again soon.
Kind regards
Wayne Cooper
WLC
Best Customer Support
I experienced a minor issue with delivery, however the customer service team was excellent and handled everything promptly and professionally. I couldn’t have asked for a better level of support.
I’ll definitely be using the platform again many more times.
30. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra WLC Online Auctions
Hi Kishore,
Thank you for your kind feedback — it’s great to hear that although there was a minor delivery issue, our team was able to resolve it quickly and professionally for you.
We really appreciate your support and look forward to having you back with us again many more times.
Kind regards
Wayne Cooper
WLC
Just easy to order and delivered on…
Just easy to order and delivered on time with care.
15. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra WLC Online Auctions
Hi Graham,
Thank you for your review. We’re pleased to hear everything was easy to order and delivered on time with care.
We look forward to assisting you again soon.
Kind regards,
Wayne
WLC Auctions
Great experience
Great experience, quick and reliable delivery and products..
27. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra WLC Online Auctions
Hi Vish,
Thank you for your kind feedback — we’re really pleased to hear you had a great experience with us. It’s especially good to know the delivery was quick and reliable, as that’s something we work hard to maintain every week.
We appreciate your support and look forward to having you back with us again soon.
Kind regards
Wayne Cooper
WLC
This is my second time winning at…
This is my second time winning at Auction and I am so impressed with the customer services which is outstanding wlc never let me down ylthis time it was a gorgous Tom Ford fragrence which is a truly amez9ng scent and ive checked around on websites and nowhere has the one I got from this amazing company they even called me the following day letting me know that it will be delivered soon by courier. Thank you WLC that call was a show of excellent customer service
22. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra WLC Online Auctions
Hi Mike,
Thank you for your continued support — it’s great to hear this is your second successful win with us. We’re really pleased you’re enjoying the Tom Ford fragrance and that our team’s follow-up call made a positive impression.
Providing that level of service and communication is something we take seriously, so it’s good to know it’s being felt on your side.
We look forward to seeing you back in the auctions again soon.
Kind regards
Wayne Cooper
WLC
Excellence is what WLC is about.
Bidding process was extremely easy with reminders about how the bidding was going.
Payment processing was so easy as was the delivery. Item was well packaged and arrived exactly when I requested the item. Delivered by DPD who were also excellent. I am now an avid viewer who expects to buy from WLC again.
14. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra WLC Online Auctions
Hi William,
Thank you for your great review — we really appreciate it. Delighted to hear everything ran smoothly and that the delivery arrived exactly when requested.
We look forward to seeing you back in the auctions again soon.
Kind regards,
Wayne
WLC Auctions
My 3rd purchase
My 3rd purchase, excellent customer service with a friendly follow up call to discuss delivery .
Very large picture safety delivered within 3 days!
HIGHLY RECOMMEND!
15. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra WLC Online Auctions
Hi Elaine,
Thank you for your great review and for your continued custom — third purchase already!
We’re delighted to hear you were happy with the customer service and that the follow-up call helped with arranging delivery. It’s great to know your large picture arrived safely and so quickly as well.
We really appreciate the recommendation and look forward to assisting you again soon.
Kind regards,
Wayne
WLC Auctions
Not the best experience
Not the best experience.
It was a while back but I had to wait so long due to the frame of my Ronnie Wastecoat was damaged by staff.
The worst thing was the Woodford reserve I bought, the batch number was in the 200’s so I thought I’d have that. When it arrived the batch number was in the thousands.
Customer server did not want to help and said sorry we often use old images if auction the same item.
Oh really so I’ll bid for a £10,000 Rolex next time but because you use old images I’ll receive a G-shock. Really 🤔
2nd April 2022
17. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra WLC Online Auctions
Hi Charles,
We’re sorry to read this, particularly as it relates to an issue from some time ago.
To clarify, the initial concern regarding the waistcoat was addressed at the time. Where issues arise — whether caused in transit or otherwise — we do not shy away from them. We take full ownership and resolve matters directly through clear communication, which is exactly what we did in your case.
For context, all deliveries are handled by third-party couriers, and on rare occasions damage can occur in transit. However, regardless of fault, we take responsibility and ensure the matter is put right for the customer.
In relation to the Woodford Reserve, batch numbering at that level does not represent a difference in value or quality — it is simply a production reference. The product supplied would have been genuine and consistent with the listing.
Regarding imagery, when multiple identical items are in immaculate condition, a library image may be used for presentation purposes. This is standard industry practice, and the item supplied will always match the described specification.
We handle thousands of lots each week, and while issues can occasionally arise in any business of scale, what defines a company is how those issues are resolved. We believe our customer service speaks for itself — all calls are handled directly by our team (not automated systems), and we pride ourselves on delivering one of the highest levels of customer care in the UK auction sector.
That said, we always encourage customers to contact us directly at the time of an issue so it can be resolved quickly, but we can not find any buying details for you, so we would like you to get in touch with us soon, please, so we can have the opportunity to resolve it.
Kind regards,
Wayne
WLC Auctions
Great experience
I recently purchased a gorilla statue from WLC auction, was a very good experience from start to finish , delivery was quick and that package was well protected
1. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra WLC Online Auctions
Hi Matt,
Thank you for your great review. We’re really pleased to hear you had a smooth experience from start to finish and that your gorilla statue arrived quickly and well protected.
We appreciate your support and look forward to assisting you again soon.
Kind regards,
Wayne
WLC Auctions
Excellent service bought a watch winder…
Excellent service bought a watch winder brand new in box at a quarter of the price in shops plenty of bargains will deffo be buying off them again
27. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra WLC Online Auctions
Hi Jayne,
Thank you for your great review. We’re delighted to hear you were pleased with your watch winder and secured such a fantastic saving compared to retail.
We really appreciate your support and look forward to assisting you again soon — there are always plenty more bargains to be had!
Kind regards,
Wayne
WLC Auctions
Great auction house
Great auction house, you can get quality items at a sensible price.
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra WLC Online Auctions
Hi Roland,
Thank you for your review. We’re really pleased to hear you value the quality of the items and the sensible pricing — that’s exactly what we aim to deliver across every auction.
We appreciate your support and look forward to assisting you again soon.
Kind regards,
Wayne
WLC Auctions
Excellent Service 👍.
Everything ran smoothly 10/10 during Auction & Delivery was excellent & on time 👍, Deffo will be using there Auctions some more in future as cannot Fault the service given Thanks 👍
21. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra WLC Online Auctions
Hi there,
Thank you for your fantastic review. We’re delighted to hear everything ran smoothly from the auction through to delivery and that the service met your expectations.
We really appreciate your support and look forward to having you back in future auctions.
Kind regards,
Wayne
WLC Auctions
Outstanding Items and Customer Service
Wow, what an experience!
WLC not only offers a fantastic selection of auction items, but everything starts at a really reasonable price. I recently bid on two liquid art pictures and was lucky enough to win both at a great value. One was a gift for my son, who was absolutely over the moon.
The quality of the pieces is outstanding, and the customer service from the WLC team has been brilliant. They contacted me the very next day to arrange delivery at a time that suited me, and even followed up afterwards to make sure I was happy with my items.
I’ll definitely be bidding with WLC again!
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra WLC Online Auctions
Hi Mark,
Thank you for such a fantastic review — it’s great to hear how much you enjoyed the whole experience. We’re really pleased you secured both pieces at great value and even more so that your son was over the moon with his gift.
It’s also great to hear the quality and customer service stood out, from the initial call through to the follow-up — that’s exactly the level of service we aim to deliver.
We really appreciate your support and look forward to seeing you back in future auctions.
Kind regards,
Wayne
WLC Auctions
Great Experience
The platform is straightforward to use and the bidding process is simple to follow and there are some great items on there. I have made two purchases recently and am very happy, delivery was super quick through DPD.
If you haven't bid on an auction before just be aware of the added % and delivery costs but I was more than happy with what I paid.
I will definitely be using them again when something pops up I am interested in.
1. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra WLC Online Auctions
Hi Sharon,
Thank you for your great review. We’re really pleased to hear you found the platform straightforward to use and the bidding process easy to follow, and that your purchases arrived quickly with DPD.
You’re absolutely right to mention knowing your price — the buyer’s commission and delivery are clearly displayed on every lot listing before bidding, and our 15% commission is actually one of the lowest in the industry, with many auction houses charging 25% or more.
We really appreciate your feedback and look forward to assisting you again when the next item catches your eye.
Kind regards,
Wayne
WLC Auctions
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
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Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.