Motorpoint - Newport Anmeldelser 

They are very customer focused when selling cars but after care and customer care are poor, once you have the money for the car everything else is irrelevant. I have sent emails stating that the new car I recently bought has no service history book or documents in it to which I have had no response whatsoever, got your money now you don't matter is how it looks.

Easy to choose a car

Excellent customer service. Professional and helpful sales assistant who led us through all the stages of buying a car.

Quick, no fuss. Good price.

What a pleasant experience purchasing a car .

Excellent used cars in wonderful condition and salesman very good!

All very easy.
Josh was excellent. A credit to your business.

Owain was superb through the whole process, I would recommend anyone to buy from Motorpoint! The whole experience was spot on! Mind you I’m being a little biased as Owain is my son 👍

Excellent service and Michael cartlidge the gentleman that delt with us was fantastic went through everything with us and explained everything and if we had any questions he was able to answer us with confidence and a lot of knowledge. He is a credit to the company

The. Attentiveness of. Salesman Mark Williams. Nothing was too much trouble for him, would recommend him to anyone looking to purchase a car from motorpoint.

We were made so welcome right from the start of our visit, everything was explained to us so well and made to feel at ease.

Mark was so helpful and so kind and stayed calm through out which helped us feel safe whilst buying our new car.

A big warm thank you to mark and the rest of the staff at Motorpoint Newport

No pressure when looking around
Brilliant service from test drive to purchase from Josh. Collection was hassle free with car tax and new keeper info all completed electronically by Josh. Bonus was 164 miles in the tank on collection😁

It made buying our next car so easy and stress free. The staff that helped us purchase our car Iwan & Morgan.

Great service and price from start to finish.

I think Motorpoint sell good cars for a good price

It's been a series of unfortunate events with Motorpoint Newport unfortunately!

Firstly, there were two Teslas we were potentially interested in, and had been available for a while, but when we tried to reserve either of them we were told they had just discovered some faults which meant they both had to be taken off-site to be repaired and could take up to a month! Couldn't believe our luck, or perhaps the lack of maintenance and preparation by the staff! Vehicles should be pretty much ready to go when advertised, surely...

Speaking of preparation, when we turned up and eventually were able to view one the cars (they fixed the fault on-site shortly after) which had supposedly been valeted, there was a lot of dirt in the creases of the seats and also around the door handles. Also, inside the front boot there was still lots of mud. Clearly hadn't been valeted, just a quick once over! Not what you expect when you pay a lot of money. The guy who showed us the vehicle was nice enough but knew nothing about the car so there were limits to how much he could help us by answering our reasonable questions.

Then the next day when we went to collect it, my husband had to wait over an hour for the Payments team to locate and allocate the two split transfer payments we made to purchase the vehicle that morning. The Sales team were unable to call the Payments team and apparently no one was responding on Teams. This caused my husband to have to take a half day of annual leave due to the delay. In fact, he's still waiting there now! We have already paid and have proof, so I don't feel this is our problem.

Not based at Newport, but I will say that Precious who I dealt with numerous times over the phone and via email due to the above, was incredibly professional and helpful.

Here's hoping there are no issues with the Tesla once it's home...

Brilliant service, never disappoints

Great service, good salesman, speedy process.