Fantastic! First time Scooter user. Was concerned about walking and standing in queues for four days at Disneyland Paris but the Mobility Scooter was delivered to and picked up at my hotel. The c... Vis mer
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Se hva andre synes
Great service. Delivery at the hotel. Flexible timing. It made a huge difference for us in Bilbao. First citytrip in years without having to worry about getting somewhere when you're disabled.
Excellent service, really good communication and absolutely lovely staff. Our request was last minute but these guys went above and beyond and really made my Dad's holiday so much better!
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Rented amobility scooter for our vacation in Sharm for 8 days. There were various issues, which made me give only 1 star. 1 - the scooter was battered and old, some parts held together by adhesive... Vis mer
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4,3
Enestående
109 anmeldelser
Har svart på 88 % av de negative anmeldelsene sine
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
From start to finish just excellent
From start to finish just excellent
10. april 2026
Anmeldelse skrevet uten oppfordring
Great service
Great service. Delivery at the hotel. Flexible timing. It made a huge difference for us in Bilbao. First citytrip in years without having to worry about getting somewhere when you're disabled.
11. april 2026
Anmeldelse skrevet uten oppfordring
Absolutely Brilliant
Brilliant! It truly transformed our holiday with my nan who struggles with her hips, meant we could go on walks and everything with her. Also got the foldable one so we could travel on the metro etc. also the money we saved getting taxis it paid for itself!
6. april 2026
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5 star service
5 star service. Easy comunication for delivery of mobility scooter, alicante after partner hurt his leg. Delivered on time and picked up on time.
14. april 2026
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Excellent service & lovely staff
Excellent service, really good communication and absolutely lovely staff. Our request was last minute but these guys went above and beyond and really made my Dad's holiday so much better!
4. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Motion4rent
Thank you so much for your kind words!
We are truly happy to hear that you were satisfied with our service and communication. It means a lot to us that we could help make your Dad’s holiday more comfortable and enjoyable, especially with a last-minute request.
We always do our best to go the extra mile for our customers, and your feedback really motivates our team.
We hope to assist you again in the future!
Best regards,
Motion4Rent Team
Fantastic!
Fantastic!
First time Scooter user.
Was concerned about walking and standing in queues for four days at Disneyland Paris but the Mobility Scooter was delivered to and picked up at my hotel. The company even let me keep it for an extra few hours when my plans changed.
Comfortable and kept the charge really well. Website made it easy to select the correct scooter for my needs. Competitive prices. Will definitely use them again.
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Motion4rent
Thank you so much for your fantastic review!
We’re delighted to hear that your first experience using a mobility scooter went so smoothly and helped you fully enjoy your time at Disneyland Paris. Avoiding long walks and queues can make a big difference, and we’re really happy we could be part of that.
It’s great to know that the delivery, flexibility with your schedule, and the scooter’s comfort and battery performance met your expectations. We always aim to make the process as easy and stress-free as possible, so your feedback means a lot to us.
We truly appreciate your kind words and look forward to assisting you again in the future!
Best regards,
Motion4Rent Team
Communication was great
Communication was great. Delivery and pick up at my hotel so easy.
29. mars 2026
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Svar fra Motion4rent
Thank you very much for your kind words 😊
We’re happy to hear that the communication met your expectations and that the delivery and pick-up at your hotel were easy and convenient.
We hope to assist you again on your next trip ✨
Excellent service scooter was waiting…
Excellent service scooter was waiting for me at our hotel in Disney land Paris with full battery
Battery stayed charge for at least 8 to 10 hours which was really good seeing you are out for a long day there
Scooter are top quality hira for 4 days easy pick up and drop of at the hotel
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Motion4rent
Thank you so much for your kind review 😊
We’re delighted to hear that everything went smoothly and that the scooter was ready for you at your hotel with a full battery. It’s great to know the battery performance met your expectations during your long days at Disneyland Paris.
We also appreciate your feedback on the quality of the scooter and the easy pick-up and drop-off service — that’s exactly the experience we aim to provide.
We look forward to assisting you again on your next trip ✨
OutrageousRented amobility scooter for our…
Rented amobility scooter for our vacation in Sharm for 8 days. There were various issues, which made me give only 1 star.
1 - the scooter was battered and old, some parts held together by adhesive tape; the worst though was battery life. After three short trips in the resort the battery was at the end.
2 - reservation mix up. I have MS, so I need the scooter till the end of the trip, ie till April 8. For some unknown reasons, the reservation ran on till April 1. That shouldn’t happen.
3 - pricing. I thought that the price of $450 for eight days is quite a note, but I rented it anyway, but then it turned out that this was the price for two days never ever would have rented it if I knew that this was the price for two days. That is simply outrageous.
31. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Motion4rent
Thank you for your feedback. We’re truly sorry to hear about your experience and understand your frustration.
Regarding the condition of the scooter and battery performance, this is certainly not the level of quality we aim to provide. We will review this matter with our local partner to ensure that all equipment is properly maintained and meets the expected standards.
Concerning the reservation dates, we sincerely apologize for the confusion. This should not have happened, especially considering your situation. Please share your booking reference so we can investigate this issue thoroughly and prevent it from happening again.
As for the pricing, we understand your concern. According to your booking details, the total amount was composed of:
Rental: €229.94
Delivery service: €200.00
Total: €429.94
The rental price itself is in line with the market, as providers usually charge based on the full rental period (the longer the rental, the lower the daily rate). A significant part of the cost corresponds to the delivery service, which is set by each local provider depending on distance, logistics, and local conditions.
Please note that customers also have the option to pick up the equipment directly from the store, which reduces the total cost.
Regarding the equipment condition, customers are always free to refuse the equipment at the time of delivery if it does not meet expectations. Once accepted, it is considered approved in its delivered condition. As rental equipment is used regularly, it may show signs of wear, although it should always remain fully functional.
We take your comments very seriously and will review your case in detail with the local provider.
Please contact us directly so we can assist you further and work towards a fair resolution.
Best regards.
Absolutely great service from start to finish
Absolutely great service from start to finish. We hired 2 scooters both were delivered to the hotel the night before we had booked them for, even had a WhatsApp to so they were there and with an additional contact.
The scooters were comfortable and the batteries on both of them was amazing, we spent 2 full days in Disneyland and the batteries still had plenty of power left each day.
I would highly recommend this company and will definitely book with them again.
1. april 2026
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Svar fra Motion4rent
Thank you so much for your wonderful review 😊
We’re delighted to hear that everything went smoothly from start to finish and that the delivery to your hotel and communication via WhatsApp met your expectations.
It’s great to know the scooters were comfortable and that the batteries lasted perfectly for your days at Disneyland — that’s exactly what we aim for!
We truly appreciate your recommendation and look forward to assisting you again on your next trip ✨
Service parfait
Service parfait. Même si il y a eu un petit problème avec le premier fauteuil, un autre a été livré une heure après.
Personnel très sympathique
22. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Motion4rent
Merci beaucoup pour votre message 😊
Nous sommes ravis que vous ayez apprécié le service et la réactivité de notre équipe. Nous nous excusons encore pour le petit souci initial avec le fauteuil, mais sommes heureux d’avoir pu le résoudre rapidement.
Merci également pour vos mots sur notre personnel, cela compte beaucoup pour nous 🙏
Au plaisir de vous accompagner à nouveau lors de votre prochain voyage !
Ho preso a noleggio uno scooter per…
Ho preso a noleggio uno scooter per disabili tramite Motion4Rent per una vacanza familiare a New York di una settimana.Ho fatto un noleggio di quattro giorni , e la ditta che mi hanno indicato sul posto me lo ha portato un giorno prima in Hotel e non solo ..avevo bisogno di tenerlo un altro giorno e non c’è stato nessun problema.devo dire che sono veramente bravi , se hai bisogno ti rispondono in poco tempo
Lo consiglio vivamente.
19. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Motion4rent
Caro Guiseppe,
Grazie mille per la tua recensione! Siamo davvero felici che tu abbia avuto un'esperienza positiva con il nostro servizio di noleggio scooter per disabili. È un piacere sapere che tutto è andato bene durante la tua vacanza a New York e che il nostro partner sul posto è stato in grado di soddisfare le tue esigenze, consegnando lo scooter in anticipo e prolungando il noleggio senza problemi.
Apprezziamo molto il tuo consiglio e siamo felici di aver potuto rispondere prontamente alle tue necessità. Grazie ancora per aver scelto Motion4Rent, e speriamo di poterti assistere anche in future occasioni!
Cordiali saluti,
Very good communication through…
Very good communication through WhatsApp: prompt delivery and collection.
Equipment met expectations.
18. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Motion4rent
Dear Ms Hatim,
Thank you so much for your review! We are delighted to hear that you had a positive experience with our communication via WhatsApp, as well as the prompt delivery and collection of the equipment. We are also glad that the equipment met your expectations.
We truly appreciate your feedback and look forward to assisting you again in the future!
Best regards,
Do not use in Tenerife
Initial order process for a mobility scooter for my husband was very good.
Order was from Monday 23rd March 10am until Friday 27th March 6pm, the scooter was delivered to our hotel in Tenerife on time, but we were advised it would be collected at 3.30pm on the Friday as that is the latest pick up time.
Came to use it on day 3 and the scooter had been taken from the charging point at the hotel.
Called the company straight away and was told to ask reception to view CCTV. Only the police can view footage.
The company said they would try to locate the scooter and call us the next morning. NO PHONE CALL!!!
My husband had to call them and ask what was happening.
Driver turned up at the hotel with no replacement and gave €20as a refund for 2 days.
Will not recommend this company or use again!
25. mars 2026
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Svar fra Motion4rent
Dear Mark,
We are truly sorry for the experience you had with the scooter rental, and we understand how frustrating this situation can be.
As informed by our collaborator, the scooter was delivered correctly, and you were told that the latest pick-up time would be 4:30 PM on the last day. If you needed more time, you could leave the key at reception.
On the third day, when you contacted us, you informed us that the scooter had been taken from the hotel, mentioning that it had been stolen. After consulting with the hotel to check the security cameras, unfortunately, it was not possible to access the footage. Given the inability to locate the scooter, our collaborator confirmed that it had been stolen.
Since there was little time left in the rental period, you were offered the option to replace the scooter or proceed with a refund for the unused days. As you recall, you opted for the refund, which was €20, and you accepted it without issue.
The entire process was correctly managed by our collaborator , who also received the key and closed the process properly. No direct complaints were raised at that time.
We apologize again for the inconvenience caused and appreciate your understanding. We are committed to continuously improving to provide the best possible service.
Sincerely,
I am delighted with the service
I am delighted with the service. Everything went according to plan. The mobility scooter that I ordered was perfect for my needs scooting around Amsterdam was very easy and enabled me to enjoy my time there which I otherwise would not be able to do. I must say the people of Amsterdam are very courteous and made using the scooter easy.
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Motion4rent
Dear Michelle,
Thank you so much for your wonderful review! We are thrilled to hear that the mobility scooter perfectly met your needs and helped you enjoy your time in Amsterdam. It's fantastic to know that the service went according to plan and that you had a smooth experience navigating the city.
We're also glad to hear that the people of Amsterdam made your experience even easier with their courtesy. We truly appreciate your feedback and hope to assist you again in the future!
Best regards,
Fabulous Experience
Fabulous experience from an excellent Company. I booked last minute when realising after just 1 day of walking in the Disneyland Paris park that my mobility issues were going to ruin my experience. Booked a disability scooter the evening before and the equipment was delivered to my hotel the following morning. Communication via email was excellent. I was provided with contact details in case of problems with the equipment but had no issues whatsoever. The equipment was clean and in good condition and the battery charger was small, light and easy to use. I needed to extend the rental for an additional 2 hours and this was confirmed to be no problem at all. Thanks to everyone at this Company my 4 day trip to Disneyland Paris was memorable for all the right reasons!
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Motion4rent
Thank you so much for your wonderful feedback!
We’re truly delighted to hear that we could support you during your trip and help turn your experience at Disneyland Paris into such a positive and memorable one 😊
It’s great to know that the booking process, delivery, communication, and flexibility all met your expectations. Our goal is always to provide a smooth and reliable service, especially when it’s needed most.
We really appreciate your trust in us, and we’d be more than happy to assist you again in the future.
Wishing you many more amazing trips ahead! ✨
Perfekt Service
Perfekt Service, makes my Holiday with a broken leg to a really nice Holiday!
Thank you very much!👍🏻👍🏻👍🏻
14. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Motion4rent
Thank you so much for your kind words!
We’re really happy to hear that we could help make your holiday more enjoyable, especially in a difficult situation. That’s exactly what we aim for 😊
We truly appreciate your trust in us and hope to assist you again in the future.
Wishing you all the best and a speedy recovery! 💙
Tener mucho cuidado al alquilar una…
Tener mucho cuidado al alquilar una scoteer porque a mi me intentaron estafar. Este enero estuve en Puerto de la Cruz Tenerife y alquile una scoter maxi afikin c4 por un día y cuando fui a por ella me dieron una mas pequeña y mas barata diciéndome que era la que había alquilado le dije que no era esa y le enseñe las fotos y los papeles y me dicen primero que esta estropeada la que había alquilado y luego que ellos no tenían ese modelo cuando me lo habían confirmado por email, Al final cuándo no les quedaba mas remedio me dieron la diferencia. El trato no podía ser peor el encargado malos modos porque no te dejaba hablar incluso me llego a decir que conmigo no quería hablar. El número de la reserva es 1000034933
20. januar 2026
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Svar fra Motion4rent
Gracias por compartir tu experiencia, y sentimos mucho lo ocurrido.
Lamentamos sinceramente la situación que describes, ya que este tipo de comportamiento no refleja en absoluto los estándares de servicio que buscamos ofrecer. Entendemos perfectamente tu frustración, especialmente cuando la reserva había sido confirmada previamente y el trato recibido no fue el adecuado.
Queremos tomar este caso muy en serio. Si nos puedes facilitar más detalles (número de reserva, fecha exacta o nombre del proveedor), revisaremos lo sucedido con el colaborador para tomar las medidas necesarias y evitar que algo así vuelva a ocurrir.
Nuestro objetivo es garantizar transparencia, profesionalidad y una buena experiencia para todos nuestros clientes, y tu feedback es muy importante para ayudarnos a mejorar.
Gracias de nuevo por informarnos.
A good value and reliable service.
A good value and reliable service.
Ordered a walker online to be delivered to our hotel in Madrid.
Really good value and it was delivered straight to our hotel.
They followed up by email to check it had arrived.
Such an easy to use service, would highly recommend 👌
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Motion4rent
Thank you very much for your kind review!
We’re delighted to hear that you found our service reliable, good value, and easy to use. It’s great to know everything went smoothly with the delivery to your hotel in Madrid and that our follow-up was helpful.
Your recommendation means a lot to us, and we truly appreciate your trust. We look forward to assisting you again in the future! 👌
Servizio utilissimo e puntuale
Servizio utilissimo e puntuale. Il dispositivo era in ottime condizioni e conforme alla richiesta. Il problema è stato il suo utilizzo a Praga a causa della pavimentazione stradale molto sconnessa che non conoscevo. Mio marito ha fatto molta fatica nell'accompagnarmi. Dovreste evidenziare il problema nel momento della richiesta ed eventualmente offrire un dispositivo diverso.
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Motion4rent
Grazie mille per il tuo feedback e per aver condiviso la tua esperienza.
Siamo molto felici di sapere che il servizio sia stato puntuale e che il dispositivo fosse in ottime condizioni e conforme alle aspettative.
Ci dispiace però per le difficoltà incontrate durante l’utilizzo a Praga. Hai assolutamente ragione: la pavimentazione può influire molto sull’esperienza e prenderemo in considerazione il tuo suggerimento per informare meglio i clienti e proporre, quando possibile, soluzioni più adatte al contesto.
Grazie ancora per il tuo contributo, è davvero prezioso per migliorare il nostro servizio. Speriamo di poterti assistere nuovamente in futuro!
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