Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

*** Wild sink and drain cleaner*** Bought what appeared to be miracle sink/drain unblocker but it was so unaffective it was actually embarrassing, at least off the shelf stuff in shops foams and bubb... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

I have ordered AI glasses with camera and I got AI glasses with poor quality and no camera very disapointed about the false advertising got a partial refund but still had the chance to have a reply... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Just a scam. Your product was claimed to make a massive improvement to the paint finish of any vehicle. I followed instructions and used it on a car that looked tidy enough but just average and it mad... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Sent my order to the wrong address (2,000 km away). I notified them immediately upon getting my receipt but it took them 2 days to reply to my email. When I finally got a response, they said that the... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

1,7

Dårlig

TrustScore 1.5 av 5

147 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 3 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Just a scam.

Just a scam. Your product was claimed to make a massive improvement to the paint finish of any vehicle. I followed instructions and used it on a car that looked tidy enough but just average and it made no difference what so ever.

22. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Moonycozy

Svar fra Moonycozy

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at daijiaying0502@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Vurdert til 5 av 5 stjerner

Getting my money back after waiting an…

Getting my money back after waiting an extended amount of time for my shipment which did not arrive. The refund was much faster than shipping

20. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Moonycozy

Svar fra Moonycozy

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Vurdert til 3 av 5 stjerner

I ordered four pairs of the AI Glasses…

I ordered four pairs of the AI Glasses advertised as language translating, recording and picture taking. Received the glasses timely, but upon opening the box quickly realized that the glasses did not have a camera. I emailed support, received a quick response and after voicing my concerns over a couple of emails I received a full refund without the need to return the glasses. While not happy with the false advertising of the glasses, I am happy to have received my money back. Hence the only reason for the three stars.

22. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Moonycozy

Svar fra Moonycozy

Dear customer,
Thank you for your honest feedback. We apologize that our product did not meet your expectations. We have processed your refund promptly and will keep improving our products and service. We hope to have another chance to serve you better.
Customer Service Team

Vurdert til 5 av 5 stjerner

Smart watch

I purchased a smart watch from the company and was initially concerned about it being a scam. However, I gained more confidence with the regular tracking updates I received until the watch was delivered. Unfortunately, there was an issue with the watch that it didn’t do everything I needed so I contacted the seller. Their response was immediate, and they gave me a full refund and said I could keep the unit, which I have since gifted on. Thank you Durian, great service.

18. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Moonycozy

Svar fra Moonycozy

Dear customer,
Thank you so much for taking the time to leave such a wonderful review! We’re really happy to hear that you’re satisfied with our service. Your kind words mean a lot to our team and encourage us to keep doing better. We hope to serve you again soon!
Customer Service Team

Vurdert til 2 av 5 stjerner

got the wrong product

I have ordered AI glasses with camera and I got AI glasses with poor quality and no camera
very disapointed about the false advertising
got a partial refund but still had the chance to have a reply from Durian, customer service, who make the experience better

9. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Moonycozy

Svar fra Moonycozy

Dear customer,
Thank you for taking the time to review our customer service. We are sorry the product did not meet your expectations. We look forward to providing you with a better experience next time.
Customer Service Team

Vurdert til 4 av 5 stjerner

Quick response for refund

The product itself (Stainless Steel Floor Drain Filter) didn't work for my sink. It was just a little bit too big. But they offered to refund the amount without me having to ship it back.

16. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Moonycozy

Svar fra Moonycozy

Dear customer,
Thank you so much for your amazing review! We’re thrilled to hear that you enjoyed your experience with us. It makes our day to know we’ve made you happy. Thank you for choosing us, and we hope to see you again soon!
Customer Service Team

Vurdert til 5 av 5 stjerner

The compassion they have for their customers as well as their products

Thank you for your follow-up email. I wanted to express my sincere appreciation for the exceptional customer service I received regarding my recent request (#4011846).

Your team's efficiency in acknowledging and understanding my concerns about the product discrepancy was truly commendable. I was particularly impressed by the prompt resolution, which included a refund and the unexpected flexibility of allowing me to keep the item. The entire process, from initial contact to the final resolution, demonstrated a genuine commitment to customer satisfaction.

I am very pleased with the outcome and remain a loyal customer. I look forward to shopping with Moonycozy again in the future.

12. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Moonycozy

Svar fra Moonycozy

Dear customer,
We truly appreciate your positive feedback! It’s great to know that you had a pleasant experience with us. Thank you for your support and trust. We will continue to provide high-quality service for all our customers.
Customer Service Team

Vurdert til 5 av 5 stjerner

Colorful and fun…the Perfect cup for…

Colorful and fun…the Perfect cup for those special days. Loved the customer care team. They were always tracking the order and made sure I received it.

27. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Moonycozy

Svar fra Moonycozy

Dear customer,
Thank you for your lovely review! We’re delighted that you’re happy with our products and service. Your satisfaction is our biggest motivation. We look forward to welcoming you back in the future!
Customer Service Team

Vurdert til 5 av 5 stjerner

They gave great customer service when I…

They gave great customer service when I ran into a problem. Very professional and very quick. They solved my problem instantly and I am very pleased with the product and the service!

17. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Moonycozy

Svar fra Moonycozy

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Vurdert til 1 av 5 stjerner

SCAM

I ordered spray car polish and never received, weeks, weeks has passed. Buyer beware

17. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Moonycozy

Svar fra Moonycozy

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at daijiaying0502@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Vurdert til 1 av 5 stjerner

*** Wild sink and drain cleaner***

*** Wild sink and drain cleaner***
Bought what appeared to be miracle sink/drain unblocker but it was so unaffective it was actually embarrassing, at least off the shelf stuff in shops foams and bubbles etc. I used three bottles of this stuff and not a murmur from my drain, despite using to the letter as per the instructions.total scam do not buy !

11. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Moonycozy

Svar fra Moonycozy

Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team

Vurdert til 1 av 5 stjerner

NO Customer support

Sent my order to the wrong address (2,000 km away). I notified them immediately upon getting my receipt but it took them 2 days to reply to my email. When I finally got a response, they said that the order had been dispatched. It was still in their network but obviously didn't care as they got their money

4. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Watch out

My package was supposedly delivered via USPS at an office. The Post Office did not receive it and the supposed delivered office does not exist!

I paid them through PayPal so my money was refunded.

5. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

“Warning


“Warning: This is a fake website. They stop responding after payment. My bank has been contacted and is investigating. Do not buy from them

6. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This company must be on the 3rd Rock…

This company must be on the 3rd Rock from the Sun!!! Yes l should have read the reviews before ordering. I have been waiting on my order for 1 1/2 months now. No tracking number no response or anything. But waisted no time debating my account.

15. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I bought the Quick Effect Coating Agent…

I bought the Quick Effect Coating Agent ...First of all it took 4 weeks to get here, Second each bottle was only 4ozs...It took all 3 bottles to do my Tacoma.There is nothing special about it ..You are better off getting a $10.00 bottle of wal mart special.I would like my money back $40.00 but i used all of it on my truck i cant return anything ...I used it all....WAST OF $$$ DO NOT GET THIS CRAP.

5. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

g missing order, no reply

I was scammed into buying double what I wanted and then my goods never turned up. I have sent 5 emails and not had a single response to any . Do not use

12. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

MoonCozy AI Glasses

After seeing an ad on Facebook, I purchased AI glasses. What I have received is nothing like the glasses I've purchased. Now I have sent multiple emails, and noone has contacted me back. Another scam site, stay away.

7. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Bluff

Blufföretag!
Jag köpte en bilvårdsprodukt i en sprayflaska vilken skulle innehålla 500 ml. När jag fick produkten innehöll flaskan bara 120 ml. Har försökt att kontakta företagets kundservice flera gånger men får inget svar.

1. februar 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv