Once again very helpful staff, answered my questions very quickly and my order arrived next day. Unfortunately it wasn't as I thought and there was no hesitation about arranging a return. I always che... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Shout out to Uday and Alex. After a very amateur-ish attempt to program my new Luna (my local repeater wasn't pre-programmed - the rest of the UK looked like it was!) I completely messed things up. I... Vis mer
Selskapet har svart
The company moonraker dispatched next day .couldnt fault them …unfortunately DHL the courier that was used took 9 days to deliver the package which was a next day delivery …they didn’t deliver to my... Vis mer
Selskapet har svart
Parcel received about 26 hours after ordering, purchased the M&P Scissors, I’ve seen these in use on the M&P YouTube channels, stripping coax (in my case Ultraflex 7)for there “Evolution Connectors”... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Moonraker has been in business now for over 40+ years. We are an International Radio Communication Retailer, Wholesaler and Distributer. We are the Official Main Dealer for too many brands to mention. We stock all the leading Radio Communication products and accessories. We pride ourselves on our: Product Range – We have one of the largest 'IN STOCK' product ranges. Worldwide Distribution – We supply goods to customers all around the world. Pricing – We are committed to competitive pricing. Customer Service – We are committed to delivering excellence in terms of customer service and after sales support. We are a young (at heart!), dynamic, fun and friendly customer focused team.
Kontaktopplysninger
Storbritannia
- moonrakeronline.com
4,7
Enestående
414 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service
Excellent service , received in quick time, very pleased.
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonrakeronline
Thanks very much! We’re really pleased you’re happy with the service and that everything arrived quickly. Much appreciated 😊
Power Supply
Basic 13.8v Power Supply good. Works well
Delivery good.
So far so good.
26. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonrakeronline
Thanks for the review! Glad to hear the power supply is working well and that delivery was spot on too. Great to know everything’s been good so far — appreciate your feedback 👍
fantastic seller
Hat alles super und absolut problemlos funktioniert sowohl die Bestellung als auch die Lieferung. Sehr zu empfehlen.
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonrakeronline
Vielen Dank für die tolle Rückmeldung! Es freut uns sehr, dass sowohl die Bestellung als auch die Lieferung problemlos funktioniert haben. Danke für die Empfehlung – das wissen wir wirklich zu schätzen! 😊
Great
Only issue was the delivery company left it at my neighbours address, which was beyond the control of Moonraker, who provided a first class service.
23. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonrakeronline
Thanks for your feedback! We’re sorry the courier left it with a neighbour, but we really appreciate you recognising that this was outside our control. Delighted to hear you were happy with our service overall — thanks for choosing Moonraker 👍
Knowledgeable and helpful
Provided help and advice. Shipped product promptly.
23. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonrakeronline
Thanks for your feedback! Glad we could help with advice and get everything shipped out quickly. Much appreciated 👍
Did not have to wait long for it to…
Did not have to wait long for it to arrive. Everything was there and in working order.
23. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonrakeronline
Thanks for your feedback! We're glad to hear your order arrived quickly and that everything was complete and working as expected. We appreciate you taking the time to let us know.
Great service from email enquiry I…
Great service from email enquiry I made.
With thanks to Jez and Ady.
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonrakeronline
Thank you for your kind feedback. We’re really pleased to hear you were happy with the service, and I’ll be sure to pass your thanks on to Jez and Ady.
Great advice
Great advice , great choice speedy delivery a good experience
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonrakeronline
Thanks for your great feedback! We're really pleased you found the advice helpful, the product was the right choice, and everything arrived quickly. It’s great to hear you had a good experience.
Great service
27. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonrakeronline
Thanks for the great feedback! We’re really glad you had a good experience.
great company,plenty of stuff,and…
great company,plenty of stuff,and friendly staff.
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonrakeronline
Thanks for the great feedback! We're really glad you found us friendly and that we had plenty of what you were looking for.
Nearly 3 weeks ago Moonraker and still waiting
Nearly 3 weeks ago Moonraker shipped my order by DX Express I paid Nealy £20 for a 2-3 day deliver, being in Scotland I thought it might take an extra day but as of 26th April STILL waiting !. DX dumped on a 3rd party carrier, that has NO TRACKING ! No TELEPHONES and can take 5 to 10 days to reply to an email !! If you try to ring DX Express all you get is message say the is a problem with the phone line call back another day.
Moonraker said they will chase it up, but not getting my hopes up.
I can get a parcel from China in 7days and know every turn it makes.
Guess DX Express just a cowboy outfit who don't care.
Does not help me get my parcel thou
Very unhappy Moonraker Customer
As a footnote Moonraker have now refunded the 19.99 carrier charge
So many thanks for that,so have revised my rating
MMany thanks
26. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonrakeronline
Thanks for taking the time to share this, and we’re genuinely sorry for the frustration caused by the delayed delivery. We completely understand how disappointing this is, especially given the delivery service you paid for.
While the courier arrangements are outside our direct control, that doesn’t lessen the impact on you, and we appreciate your patience while we continue to chase this up. If you’d like to contact us directly with your order details, we’ll do everything we can to help get this resolved as quickly as possible.
My items arrived in good condition
My items arrived in good time, in excellent condition.
packing was adequate for the post without going over the top.
Just fine.
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonrakeronline
Thanks for the feedback! We’re pleased to hear everything arrived in good time, in great condition, and that the packing did the job without being over the top.
Fast and always reliable
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonrakeronline
Thanks for the feedback! We're really glad to hear you find us fast and reliable — much appreciated.
Moonraker are are great company to deal with
Moonraker are are great company to deal with. Good prices and rapid delivery.
23. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonrakeronline
Thanks for the great feedback! We’re really pleased to hear you’re happy with the prices and the speedy delivery — much appreciated.
Great choice of products
Great choice of products. Delivered promptly and securely. Can't fault the service
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonrakeronline
Thanks so much for the great feedback! We’re really pleased to hear you liked the products and that everything arrived quickly and safely. We really appreciate you taking the time to leave a review and hope to see you again soon 🙂
Very efficient service
Very efficient service - as usual
22. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonrakeronline
Thanks for your review! Great to hear everything was efficient as always — we really appreciate your continued support 🙂
Fast delivery without shipping and tax…
Fast delivery without shipping and tax problems
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonrakeronline
Thanks for the great feedback! We’re glad it all arrived quickly and without any shipping or tax issues. Really appreciate you taking the time to leave a review 🙂
I got the heavy duty adaptor for the…car
I got the heavy duty adaptor for the mag mount on time. It was exactly what I wanted
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonrakeronline
Thanks for the great feedback! We’re really happy to hear the adaptor arrived on time and was exactly what you were looking for. Much appreciated 🙂
Moonraker is a fantastic company
Moonraker is a fantastic company. Been using them since the 1980s. (Not so much for 30 years), but got back into radio and bought a full setup from Moonraker.
After-sales is great. Always happy to help with niggles and questions. Will surely use again. 5 stars
24. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonrakeronline
Thanks so much for the fantastic feedback! It’s great to hear you’ve been with us since the 80s and that we could help get you fully set up again. We’re really pleased you’ve been happy with the after-sales support and look forward to helping you again.
It took 7 days before Royal Mail…
It took 3 days before Royal Mail actually reported they had the items. This was a 48Hr service not 7 Days!
24. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moonrakeronline
Sorry Ian just checked your order date Friday Apr 17, 2026, 3:53:40 PM - Unfortunately Royal Mail collect at 3pm from us and do not collect again until Monday but you should have had it by Wednesday to be honest - but RM48 is a slow service - hope your happy with your order :)
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.