Will never deal with this Company again . I ordered a Faring for my 15 Street glide I thought I was dealing with a Company in the USA only to find out it’s coming from China by boat over a month befor... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Very happy colour match to baha orange was fantastic It was not listed on there site but contacted them and they had it but was not listed yet they made me a one off order page to order lowers with... Vis mer
I was apprehensive about trying a brand I had never heard of before, but the sale price was too good to pass up. Other companies had a 4 week wait for this color. I ordered and received the rear fende... Vis mer
Responsive to email questions. Shipped on time... two separate orders. Bought lower fairings for my 22 Road Glide, followed by the speaker pods. Color match is perfect, and it all looks great on th... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At Mocardine® , we're not just proud Motorcycles Parts Manufacturer , we're also riders. So we know that with the right motorbike and parts, you'll find freedom and adventure . We serve the United States with the best new parts for motorbikes. We have a dedicated team of over 100 people who customize products for our customers. Our friendly and knowledgeable sales, financing, service and parts departments are ready to make sure your experience is outstanding by assisting customers with follow-up maintenance and customization requirements at the time of purchase or afterwards . At Mocardine®, we value the opportunity to build a long-term relationships with our customers, and we do that by making sure to exceed your expectations.
Kontaktopplysninger
7th Floor, Jiangshi Building, Fuyong Street, Baoan District, Shenzheng, Guangdong, China, 518000, Shenzhen, Kina
- +86 18025242514
- service@mocardine.com
- mocardine.com
3,5
Middels
70 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Communication was a big let down
Communication was a big let down. Was almost 2 weeks before I heard back about shipping information. Need to communicate better, a lot of money spent to be left hanging, wondering if you got scammed
18. februar 2024
Full satisfaction
Delivered when promised. Packaging superior. Color matched perfectly.…
18. januar 2024
I ordered a stretched fender extension…
I ordered a stretched fender extension and received some sort tour pack liner instead
26. januar 2024
It was shipped quickly and received…
It was shipped quickly and received early . They took time to ensure it was accurate and set up
23. januar 2024
Pleasantly Surprised
I was apprehensive about trying a brand I had never heard of before, but the sale price was too good to pass up. Other companies had a 4 week wait for this color. I ordered and received the rear fender extension for my Street Glide Special in approximately 5 days. The bike's color is River Rock Grey, and the color match was perfect. The paint quality was very good; no drips, runs, or other defects were found. The piece itself was sturdy, thick mil plastic, indistinguishable from another I have from a well-known brand, but this one was considerably less expensive. The fitment was spot on, making installation a breeze. I would not hesitate to buy products from Mocardine in the future.
10. januar 2024
Perfect paint match & solid construction.
Factory quality and perfect White Sand Pearl color match on these lower fairings for my 2022 Street Glide.
26. desember 2023
The color match was amazing
The color match was amazing, time to ship and delivered was outstanding. Price was top notch
18. desember 2023
Svar fra Mocardine
Thank you for your trust and comments
Svar fra Mocardine
Thank you for your trust and comments
Svar fra Mocardine
Thank you for your trust and comments
Haven’t received my order
Prior to ordering I was told tour pack was US stock and should have in 10 days. 2 weeks went by with nothing. Contacted customer support twice with no response. Finally had to contact them through facebook messenger, they told me it was shipped and sent me a tracking number. Tracking number didn’t come up as anything. Contacted them again through fb messenger and they tell me it’s stuck in customs. I asked them how is it stuck in customs when they told me it was in US stock? Well again I got no response. Customer service is terrible. At this point I still have no tour pack, can’t get a straight answer from anyone and I’m starting to think this is might not a legit company.
1. desember 2023
Easy to order online
Easy to order online. Came in quickly, quality was top of the line installation simple
9. november 2023
I received 2 of the same lid
I received 2 of the same lid. I will need to return them
21. oktober 2023
Since placing my order
Since placing my order. I’ve never received a shipment date. It’s been over three weeks and I have no information on my order other than I order it and Mocardine has received a payment for my order. No customer service or than email.All I want to no is. When will my order ship and when will I receive it
31. oktober 2023
zero communication.
30. oktober 2023
Svar fra Mocardine
We very much welcome customers to communicate with us. We respond to customer emails within 24 hours, and our online store also has a live chat function and phone number. Maybe there was a misunderstanding.
Ordering was easy peasy
Ordering was easy peasy, now just waiting for it to get here!! Thank you
30. september 2023
Service rapide et de qualité
15. september 2023
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