missheel.com Anmeldelser 

They absolutely will not respond to you when you want to return or exchange something. And naturally there’s no phone number to call. I plan on disputing it with my credit card. Do yourself a favor and avoid this aggravation and shop at a legit website or store.

TOP TIER CUSTOMER SERVICE!
I accidentally ordered the same two pairs of heels, and realized later. I reached out to the company and they not only responded immediately, they guaranteed my refund and provided a receipt not even an hour later. Definitely recommend and will be purchasing from them again! 10/10

I ordered cute shoes for a weekend celebration I had in a few weeks. After 2 week they hadn’t shipped so I messaged them and said if they weren’t going to be here on time I would like to cancel bc this is ridiculous and they hadn’t shipped yet (and I wouldn’t need them) I immediately got a shipping confirmation like an hour later if even so I guess they did that so I couldn’t cancel. Then they took 2 months to ship to me so- they arrived while I was out of town bc I had NO clue when they would be here. They wouldn’t message me back! When I got them they fit weird, horrible quality, cheaply made, (even tho they weren’t cheap). I messaged and said I want to return they said no I had to do it within a stupid amount of days and I got them while on vacation. Buy somewhere else :/

Great customer service ! Changed my address very quickly when I needed assistance. Quick replies as well.

I wouldn’t even give this company one star, but I was forced to give it one for the review. This is the WORST a company to buy anything from and the customer service is beyond terrible. Do NOT order from this company, they are a legit scam. Ordered a pair of boots and immediately realized that they are based out of china and that they would not arrive in time for my trip out of town next week, as it says 30+ days for shipping hidden in their website information. I immediately contacted customer service to get them to cancel the order and explained the situation & they told me they had “ already shipped” even though the order was just placed 5 seconds ago….. they said there’s nothing I can do. Fast forward 3 weeks and the boots now say “ delivered “ except they never actually arrived. Customer service again will not refund me or do anything to help the matter. They messaged me back saying to contact my post office to let them know and to get a receipt saying there is proof I did not Indeed receive the package so that they can “ complain to the carrier” with no talk of actually refunding me my money. Trust me, save your time and order elsewhere. These people are awful.

Great customer service. They are quick to respond and are very honest with their customers!

This store has the cutest shoes I've seen. Hope to buy from them soon, and their customer service is great !

Ordered these white boots for $80. They didn’t ship until 3 weeks later and I got them even after that so my event was long over. I was out of town when I got them since they were so late and they said I can’t return them bc I missed the window. Shoes are Amazon quality way too much. My first email asking why shipping was taking so long was never responded to they just shipped it really quickly (bc I said I would want a refund if it wasn’t here on time) so they sent the shoes so that it wouldn’t be an option. The shoes are form very far away and they do not care about time or take this business seriously. All of these shoes are else where online most on Amazon which has much more trustworthy rules to follow so I would for sure go else where! Will never buy from Thai site again. Bad company and bad products. THESE SHOES WONT LAST LONG.

they did a fantastic job answering my questions, helped with my order so much! their customer service skills are amazing and I’m sure if you ever have a problem they are more than willing to fix it. definitely will be buying from them in the future :D

When I submitted my order, I accidentally had the wrong shipping address. I quickly reached out and they responded fast as well letting me know that they changed the shipping address in their system. Thank you! I'm excited to get my shoes.

Bought my wife a few pairs of shoes here & she loved it and looks well made.Always double check their sizes or asked questions regarding with product sizing because some half sizes will fit some don’t.My wife usually wears 5&1/2 sizes or size 6 will fit her.Highly recommend

I ordered size 6 shoes... Normally a 7 but I measured my foot and used their shoe size chart... When they arrived they are at least 2 sizes too big. There is an error in the shoes they sent and they want me to pay return shipping. Worst
Customer service ever.

They helped me change my shipping address :)

I had put the wrong shipping address and they got back to me as quickly as possible to ensure that I knew that the address was changed to the correct one! an amazing customer service team.

Thank you very much for the missheel team that assisted me ro change my email address.

I made an order by mistake and they kindly help me to cancel the order and refund my money very nice costumer service thank you 😊 so much for your help 💕😊💕

Shoes is of good quality, they are cute. They have different styles to suit everyone and their shoes are very affordable. So far I have gotten over 30 pairs of shoes from this company and I'm not disappointed at all. I love the fact that they have variety of shoes, wide selection to choose form. This company is very professional they respond in a timely manner to their customer

Great shoes in hard to find size for a great price. I own several pairs and love all of them. Be sure to size up or down depending of the type of shoe, pointed vs open toe.

Love this site, great shoes with unique ideas and solid fit. I've got quite a few pairs from here.

Good quality products,fast shipping and most of all affordable