missheel.com Anmeldelser 

It’s been over 3 weeks and I haven’t even received my boots yet..

Very good experience with this brand. The boots are very beautiful confortable and quality it's great

I purchased on this site 2 pairs of fantastic boots, they are very beautiful and comfortable! They arrived at the established times, delivery was very fast. There are models of very modern and unique shoes and boots.

I ordered a size up and my shoes were still too small. I emailed miss heel for an exchange and no response within 2 day so I emailed again. They responded 4 days later... charging 80% for a restock fee when I'm not returning I'm exchanging for another size. They don't send a return label or anything so you pay out of pocket for everything even when it's their fault. I would never by from them again.

I ordered a US size 6 boot which is what I have worn for years. When the boots came I could tell right away they were a much larger size. I tried them on and they swam on me. I had my daughter try them on she wears a 7 1/2 and they were even a little big on her. The tags had 6 on the box had 6 but clearly someone had made a mistake at the factory. I expressed my concerns with pictures to missheel but they would do nothing to exchange it at their cost. Even though, in this case it was not a midsize on my part it was clearly on the theirs. It would’ve cost me as much to ship the boots as it was to pay for them. I will now have to sell them myself being that they are brand new boots, never worn but a size 7 1/2 to 8. I was very disappointed in the response I received after several emails to the company. I will NEVER order from Missheel again knowing they will not stand by the return policy.
If it were my sizing mistake, I could accept the policy but this was a clear mistake on the factories part. There was nothing stated the boot ran large in sizing.

Great customer service, responsive & quick to ship! I sent a couple of emails inquiring on shipping & they responded right away

Friendly and efficient customer service. I had a question regarding the delivery of my order, and an agent sent me the shipping details and the tracking information (including a screenshot).

I accidentally ordered the wrong size and they fixed it very quickly and were very nice!

I ordered a pair of heels from MissHeel and it was easy! They arrived quickly and in great shape and look gorgeous. I also received excellent customer service and communication with their customer service. Thank you very much!

I ordered the wrong color boot and they changed my order to what I wanted within 24 hours. Very helpful and responsive customer service!

I order the wrong shoe size and I emailed them about it and they changed it to the correct size.

Responded to email right away and gave a refund for an item

i get two shoes from misshel and both of them are just amaizing 🥰 love them they look so good and quality✨🔥🔥

I ordered a pair of red cowboy boots and when I tried them on one of them felt crooked and it caused that boot to push up against my ankle. So I emailed them about returning them and needing a return label since they were defective. The website says they will cover shipping if it is defective. They refused to send me a shipping label, they were terrible at responding to my emails, it took multiple emails in a row to get a response. I had to send pictures of the boots many times. Then since the picture couldn’t capture the defective issue that was on the inside of the boot they asked me to CUT THE BOOTS OPEN! How absolutely ridiculous. This is dangerous, nor do I have a scissors strong enough to cut through that boot material. I reported them to my bank account as a scam because they are not honoring their return policy. Do not recommend this website.

Customer service was good. Very happy with this order.

Loved the shoe selection and they were really understanding about some alterations I made to my order after it had been placed!

This company had been advertised to me many times on Facebook, and stupidly enough I caved one day and ordered a pair of boots without looking up any reviews because I usually never have shopping experiences that I think are downright terrible. However, this company is truly terrible. I placed an order on June 28th and did not hear ANYTHING regarding my order, even two weeks out. I'm a typically patient person and understand different companies have different shipping windows, but I hadn't heard anything so after it had been two weeks I reached out to the company. At first they tried to tell me that they would send it out the next day, but I wasn't buying it so I asked that they cancel my order and refund my money. Now it's been days and they've completely ghosted me about giving me my refund. Do yourself a favor and don't even bother with Missheel. It's legitimately been one of the worst shopping experiences I've ever dealt with.

Great customer service. Quick reply.

I ordered a pair of boots then realized they wouldn’t be arriving on time for a function I have. I emailed to ask for a refund. Customer service quickly responded and within two days, I received a my money back.

Order the wrong style of shoes and I contacted them right away, and just like that they responded and helped send me the right pair! I love can’t wait to get my shoes 🫶🏼🫶🏼