Mint Outdoor Anmeldelser 191

Sceptical about ordering when not seen a product. But it was perfect and on time.

Nicely packaged, arrived quickly. All round ⭐⭐⭐⭐⭐

Quick delivery. Quality product. Great price. Very happy with purchase.

Purchased a table and chair set, can’t fault the aesthetics of the set itself so lovely but upon trying to assemble we came across a very unbalanced 1 and some un alignment issues, I logged an issue and was told management would be in contact with img 24 hrs, didn’t hear anything so asked for a call back , which I got first thing the next working day from a lovely lady called Rachael, she couldn’t do enough for us to try and get it rectified .
Her customer service skills are second to none she was brilliant and kept us informed all the way to receiving a new set which we are extremely happy with !!
So if you are one of the owners from mint outdoors then maybe a little thank you from you to Rachael( it will go along way) she is and absolute star and a brilliant asset to your company as if it wasn’t for her understanding and willingness to rectify our problem then this feedback would of been very different . So thank you once again Rachael your a star!!! P.S. the delivery company you use rightroadlogistics are fantastic , very friendly !! Ooh and the actual boss of rightroadlogistics delivered my chairs and made sure we was happy , so everyone went above and beyond to rectify this issue . We will recommend and reuse you as I want some recliners now .

Really good quality and easy to build

Staff we we dealt with clearly understood our requirements and expedited our order with the minimum of fuss and where very efficient

Very good value and good updates
Excellent quality

Absolutely over the moon with my new garden furniture- it’s much better than I imagined- well made - top quality - easy to put together - fast delivery, looks amazing on the patio. Highly recommend Mint Outdoors.

Excellent communication , delivery team very good and my purchase is very good quality . I would definitely recommend and use again .

If I could give this company a 0 star review I would!! Without a shadow of a doubt this is the worst company I’ve ever had the displeasure of dealing with! The product I ordered is actually very good!!! However! This is where it all goes downhill! The accessories as I like to call them, are nothing short of cheap and nasty! These were the cushions that came with the furniture, nothing like the pictures they advertised with the product, completely cheap and nasty! Also the table top was not even the correct colour, blue instead of brown as advertised. I raised a complaint and they said they’d deal with it online, guess what, as you follow up with your complaint online, your order number suddenly doesn’t exist! If you try to contact them they just ignore you! 15 days in a row of getting the same generic response from Gwen the bullsh** customer assistant who escalates your complaint to management who unsurprisingly don’t ever get back to you, leads you to this. Genuinely people, if you’re not overly bothered about a product you spend hundreds of pounds on and don’t care about what you get in return, then this is the company for you!!! However, if you’re not, then don’t waste your time with these cowboys!!!!

Great price. Quality of products. Updates on delivery

Excellent communication throughout
Excellent communication throughout, especially from Rachel. Very helpful online and email assistance as soon as the two sets were delivered.
Even had a call from Chris (part of delivery and installation team) to explain how to sort something I couldn’t figure out with the assembly.
And the furniture is even better than I had hoped for. Just need some sunshine to enjoy it.

We bought this to replace a very poor quality product bought 2 years ago from the terrible company, Out and Out, who have not surprisingly gone bust. By contrast this great value Stockholm set is well made and robust with lovely thick cushions. Like other reviews, a couple of the screw holes don’t perfectly align so a couple of the parts can be tricky to assemble, but you get there with a little persuasion! Fantastic price with tracked delivery!

Fantastic garden furniture at an amazing price. The process from ordering right through to delivery was great, with emails updating us on delivery dates. The delivery was also efficient with us given a two hour time slot the day before, followed by a phone call a half an hour before delivery. All of the various boxes arrived perfect in condition and left where I requested. The table and chairs look fantastic on our patio, the only down side being a slight struggle putting together the chairs where bolt holes didn’t always quite line up. But apart from that a great buy from a really good company.

Quick delivery and although it hasn't been unwrapped or assembled a quick peek shows it to be a good quality product with lovely cushions.

The modular furniture is good quality, pillows are soft. Delivery was prompt and efficient.

Excellent product

The covers sent are not the same as what was in the image on the website. They don't fit well and don't really look like they were made for this furniture. They are also lifting off when it rains.

Messaged twice and no response.