DO NOT RECOMMEND. Appalling. While they state a guarantee of their clean for end of lease cleans, the moment I pointed out they did not actually steam clean the carpets, they made excuses. The cleaner... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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What stood out the most was their attention to detail and commitment to leaving my home free to mould.They didn't just remove the would;they also took measure to prevent future growth,giving me peace... Vis mer
This company was one of 3 recommended by the real estate agent for our end of lease clean. While quoting and price seemed ok the cleaners broke a mirror and did not report it. When we raised a complai... Vis mer
I recently engaged Ministry Of Cleaning to clean my oven. I couldn't be more impressed. As someone who values a spotless kitchen, their team in Canberra did not disappoint. From the moment I booked th... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Ministry Of Cleaning offers professional cleaning services like Vacate Cleaning Melbourne, Carpet Cleaning Services, End Of Lease Cleaning to get Bond Back
Kontaktopplysninger
Melbourne, 3000, Melbourne, Australia
- 0470450390
- admin@ministryofcleaning.com.au
- ministryofcleaning.com.au
2,9
Middels
25 anmeldelser
Ingen tidligere historie av å be om anmeldelser
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Service so bad they ignored our complaint - Will be taking to VCAT
The service provided by this organisation was so bad, our property managers had assumed it had not been cleaned. They created a laundry list of items required to be completed, all of which were to be done as per the cleaner's website for End of Lease Clean.
When we raised a complaint, we were advised that we could have further service if we paid for even more work - which of course would be of the same quality as previously provided, or only provided well due to double paying.
We expressed that this "resolution" was not sufficient as we had already been required to pay further money to another cleaning company - they proceeded to refuse to acknowledge the complaint further.
We will be taking this up with VCAT. Do not use their service.
24. november 2021
Anmeldelse skrevet uten oppfordring
We recently used their service
We recently used their service, would NOT recommend them.
we used their tile cleaning service and they damaged our floor skirting at few places. When we informed them about it, they told us that it's because of sensitive wood or pre existing damage. The floor was also so sticky that we had to mop it couple of times.
It feels like "Ministry of Hell".
8. november 2021
Anmeldelse skrevet uten oppfordring
Ministry Of Cleaning amazing reliable & affordable service
I use this service regularly and find them professional, punctual reliable and fair with their prices. i’ve used them for End of Lease Cleaning, Industrial Cleaning, carpet cleaning as well as rubbish removal. the teams are very hard working and the office is very well organised. thanks Guys you deserve a fantastic review!!
20. august 2021
Anmeldelse skrevet uten oppfordring
The worst carpet cleaner ever
The worst carpet cleaner ever. We had issues start when we book the service. I received a booking confirmation under someone else details. I do not know what happen to mine. Furthermore on the service it self, they made the stains that needs to be cleaned up becoming worse than before cleaning. Water marks ended up in everywhere and ruins my carpet. The technician came in late and tried to rush the work. I asked him to suck up more water as it was so wet but he refused. He told me that it will dry up 6-8 hours but in reality it took 4 full days (temperature outside was 28-37 degrees) to get it completely dry (leaving water marks in it). Please avoid them at all cost.
12. januar 2021
Anmeldelse skrevet uten oppfordring
They left my front door unlocked after cancelling the job.
By far the WORST company I have ever dealt with.
THEY LEFT MY HOUSE AND LEFT THE FRONT DOOR WIDE OPEN ALL DAY!!!!
They arrived to do my bond clean and complained about dust on the floor and in the cupboard, wee on toilet seat (we have a 3 year old doing toilet training) Plus some plastic toys that must’ve been under the couch when we moved all the furniture out.
Upon arrival they tried charging me $125 more than what I was quoted because there was “extra” work to clean the oven and throw away a tiny bit of rubbish that was under beds and couches that is now exposed since then being removed.
An hour and half passed and they still hadn’t started cleaning so I ended up cancelling on the spot, loosing my deposit and was then charged a $50 cancellation fee.
Cutting my loses and starting to find another company and attempting to forget this poor experience, Then at 8:30pm from my old neighbor advising my front door was left wide open all day and proceeds to send me photos of my front door left wide open.
My partner had been at work and I had been looking after our kid in our new house. Meaning Ministry of cleaning were last people in my house.
DO NOT BOOK WITH THESE PEOPLE.
SAVE YOURSELF THE NIGHTMARE THAT IS THIS COMPANY!
30. desember 2019
Anmeldelse skrevet uten oppfordring
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