Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My item came very quickly. I was nervous since they were a Ukrainian company that there could be issues but I didn't encounter any. When the dress came the quality wasn't quite as anticipated but it... Vis mer

Vurdert til 5 av 5 stjerner

Like any bride i was concerned about THE DRESS , found good reviews and experiences and went to order mine for the big day , Customer service chat was the best ever , so helpful in choosing the ri... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Me enamoré de los vestidos de novia de Milla Nova a través de Pinterest, así que decidí comprármelo online. La atención de mi asesora fue espectacular, el seguimiento, envío, packaging etc.... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Nice product but over priced as the quality was very second hand, not unhappy with the product but Just the price... I probably would have found cheaper locally

Informasjon om virksomheten


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

30 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Came quick, easy returns

My item came very quickly. I was nervous since they were a Ukrainian company that there could be issues but I didn't encounter any. When the dress came the quality wasn't quite as anticipated but it also was a bit smaller than anticipated. I returned the dress quickly and easily and I received my refund promptly. Good customer service, just wish their items went a little bit larger.

1. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Bardzo mi się podobało

Bardzo mi się podobało, będę polecać znajomym.

7. mars 2023
Anmeldelse skrevet uten oppfordring
Logoen til Milla Nova

Svar fra Milla Nova

Hello dear Mila,

Thanks for your warmest feedback💜

We would be happy to see you and your friends again as our clients!

Sincerely,
Milla Team

Vurdert til 5 av 5 stjerner

Me enamoré de los vestidos de novia de…

Me enamoré de los vestidos de novia de Milla Nova a través de Pinterest, así que decidí comprármelo online.
La atención de mi asesora fue espectacular,
el seguimiento, envío, packaging etc.
Para la elaboración del vestido me enviaron una serie de medidas que debía tomarme y enviarlas.
El vestido me viene excelente y el acabado es espectacular. Lo recomiendo enormemente.

I fell in love with Milla Nova wedding dresses through Pinterest, so I decided to buy them online.
The attention of my advisor was spectacular,
tracking, shipping, packing, etc.
For the elaboration of the dress they sent me a series of measurements that they had to take and send them.
The dress suits me excellent and the finish is spectacular. I recommend it

14. juli 2022
Anmeldelse skrevet uten oppfordring
Logoen til Milla Nova

Svar fra Milla Nova

Hello dear,

Thank you for such kind and warm words💕 Your feedback means the world to us!

With love😍
Milla Nova team

Vurdert til 5 av 5 stjerner

The best in the world!

I do not know where to start ... I came across Mila Nova's Instagram a few years ago ... I saw her amazing and beautiful dresses and I always knew that at my wedding I would only wear Mila Nova dresses. About six months ago I sent a message on Instagram and a lovely girl at the level named Julia Lieber answered me in customer service. Julia was very patient with me for all the months leading up to the wedding. Listened to my every request, every question, and was always available. Even in the difficult moments of the war in Ukraine, Julia always helped me. I have no words to thank the entire Mila Nova team and especially Julia Lieber for three perfect dresses! Extremely high quality, I have never seen such a classic design, delicate, special, with the highest quality and most luxurious fabrics in the world! In all the State of Israel I have not found a dress at a level like that of Mila Nova.
There is no person who does not ask where my beautiful dresses come from, and I am sure that any dress I will need in the future will be just from you! You are without a doubt the best !!! So I wanted to say thank you, thank you for making me feel like a princess, like Cinderella just like in dreams!

Love
Lital harush.

25. juni 2022
Anmeldelse skrevet uten oppfordring
Logoen til Milla Nova

Svar fra Milla Nova

Hello dear Emilia,

We are so happy that we were able to meet your expectations😍
Thank you for such kind and warm words. Your feedback means the world to us!💕

Sincerely,
Milla Nova Team

Vurdert til 5 av 5 stjerner

Wonderful Customer Experience

I first reached out to Milla Nova's Personal Stylist chat service last Nov 2021. I left my contact details and afterwards, someone from Milla Nova reached out to me, her name is Julia Liver. She was very helpful. She was engaging and answering all of my questions very well. She gave me all the information I needed. I reached out again in April and thankfully she replied. Julia helped me order the Frensis dress directly from the Milla Nova factory since it has been discontinued already and no longer available in their retailers, but still had the lace in the factory. I really appreciated this because instead of just saying sorry the dress has been discontinued, she went the extra mile to help me still get the dress of my dreams. During payment, there was a problem with the payment link, i.e. not having Germany in the list of countries for shipping, but Julia instructed me what to do and assured me that she will be totally responsible for my dress and shipping it to the correct address. As soon as the dress was ready for shipping, she informed me and provided me with a tracking link. She said it will make it by 15th of June and it made it to me a month before the promised date. And the dress is beautiful and fits perfectly. I am very happy with the finished product and with the wonderful customer service of Milla Nova. I am really impressed with the customer handling and the workmanship. Thank you very much for making me a happy customer and now a big Milla Nova fan. More power to your team!

Best,
Jess

24. mai 2022
Anmeldelse skrevet uten oppfordring
Logoen til Milla Nova

Svar fra Milla Nova

Hello dear,

Thank you for your feedback,

We appreciate the opportunity to serve you🌹 We are so glad that your experience was excellent, your feedback means the world to us!❤

Staying on a shorthand with you!
Milla Nova Team

Vurdert til 5 av 5 stjerner

Best customer service ever

Like any bride i was concerned about THE DRESS , found good reviews and experiences and went to order mine for the big day ,
Customer service chat was the best ever , so helpful in choosing the right fit and answered all of my questions so kindly ,
Finally my dress arrived and I can’t be more satisfied , it is so gorgeous exactly what i saw on the website and wanted for myself ,
Absolutely love everything and definitely recommending any bride read this “ don’t hesitate it’s worth it 🤍 “
Thanks Milla Nova team

13. mai 2022
Logoen til Milla Nova

Svar fra Milla Nova

Dear Shahad,

Thanks for choosing us!

We appreciate the opportunity to serve you🌹 We are so glad that your experience was excellent, and we can’t wait to see you again soon❤

Staying on a shorthand with you!
Milla Team

Vurdert til 5 av 5 stjerner

amazing day 2 dress worth every penny

Got in touch with the sales team as the dress I wanted wasn't available to try on in Ireland or the UK. It wasn't in stock so they sent me on the measurement and length of the top to skirt so I could picture the shape. They were great to get in touch with and the dress exceeded my expectations once it arrived

6. mai 2022
Logoen til Milla Nova

Svar fra Milla Nova

Dear Laura,

Thanks for choosing us! We appreciate the opportunity to serve you🌹

We are so glad that your experience was excellent, and we can’t wait to see you again soon❤

Staying on a shorthand with you!

Sincerely,
MillaNova

Vurdert til 5 av 5 stjerner

Thank you so much!!

Thank you so much!!
The girls from customer support are very helpful and cute🥰
Will recommend this company to my friends and family ❤️

24. april 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My experience was beyond excellent and…

My experience was beyond excellent and everything was super easy. I started the communication with Julia Liver and she was amazing; she made my dress shopping so convenient and fast. Everyone asked me about my beautiful dress and I started spreading the word already about Milla Nova and about my experience. You really have a great potential to grow in a market like Egypt. Thank you soo much for everything <3

4. april 2022
Anmeldelse skrevet uten oppfordring
Logoen til Milla Nova

Svar fra Milla Nova

Hello dear Maram,

Thank you for your feedback!

Sweetheart, we are so grateful that your choice is related to our brand exactly. Our goal is to provide the best service and dress quality for our customers
😍

Thank you so much!
With love,
Milla Nova team

Vurdert til 5 av 5 stjerner

Milla Nova company🤍

Milla Nova company🤍

I was nervous since the company was overseas but my dress was beautifully packaged,and was shipped very quickly.

This company was very good about sending emails, keeping the customer aware, and making sure the customer was aware about shipping dates and sizing

I will definitely recommend this company to my family and friends!

Thanks 🙏🏻

31. mars 2022
Anmeldelse skrevet uten oppfordring
Logoen til Milla Nova

Svar fra Milla Nova

Hello dear Melissa,

Thanks for choosing us! We appreciate the opportunity to serve you!
🌹
We are so glad that your experience was excellent❤

Staying on a shorthand with you!

Milla Nova team

Vurdert til 5 av 5 stjerner

Love it

Love it
The dress is amazing, and it’s arrived in time for my occasion, the customer service was excellent and took care of everything.. thank you!
It is the most beautiful dresses I have ever seen and we are proud to support Ukranian goods.🇺🇦

30. mars 2022
Anmeldelse skrevet uten oppfordring
Logoen til Milla Nova

Svar fra Milla Nova

Hello dear Katy,

Thank you for your amazing feedback!
💕
Sweetheart, we are so thankful that you have chosen our brand. Milla Nova appreciates each of our precious customers)
We are so proud, that we can provide our beautiful customers with products made in Ukraine!
💕
Thank you for your support!
With love,
Milla Nova team

Vurdert til 5 av 5 stjerner

My dreamed wedding gown🤍

Honestly, could not imagine that I will find my beloved wedding dress🤍

MillaNova brand has created it for me🤍

Have never experienced such a professional work with their managers, especially Mia🤍

29. mars 2022
Anmeldelse skrevet uten oppfordring
Logoen til Milla Nova

Svar fra Milla Nova

Dear Mariia,

Thank you for being our customer. We are so happy that we were able to meet your expectations!❤️
And thank you for your warm words, dear! We did our best to make you happier by providing you with the high qualified customer service.
😍
Best regards,
Milla Nova Team

Vurdert til 5 av 5 stjerner

MillaNova is a dream of the bride!

MillaNova is a dream of the bride!
Love my dress🤍

24. mars 2022
Anmeldelse skrevet uten oppfordring
Logoen til Milla Nova

Svar fra Milla Nova

Hello dear Paola,

Thank you for sharing your honest feedback with us! We highly appreciate it!
We will be glad to help you if any questions arise, and hope to see you again soon😍

Sincerely,
Milla Nova Team

Vurdert til 5 av 5 stjerner

I have never felt so beautiful

I have never felt so beautiful! As a bride of the bigger size I was afraid that I wouldn’t be able to find a beautiful dress for my wedding. But I found it at Milla nova! It was worth every penny!

18. mars 2022
Anmeldelse skrevet uten oppfordring
Logoen til Milla Nova

Svar fra Milla Nova

Hello dear Carolin,

Thank you so much for your feedback!
And thank you for your warm words, dear, we look forward to hearing from you soon!
💕
Best regards,
Milla Nova team

Vurdert til 5 av 5 stjerner

The dress was beautiful,comfortable and…

The dress was beautiful,comfortable and of great quality. I highly recommend Milla Nova!

18. mars 2022
Anmeldelse skrevet uten oppfordring
Logoen til Milla Nova

Svar fra Milla Nova

Hello dear Anita,
🌷
Thank you for your feedback,

We highly appreciate your trust and this incredible feedback!

Thank you for being our client. We are looking forward to seeing you again🌺

Best,
Milla Nova Team

Vurdert til 5 av 5 stjerner

I had woow effect when I opened my…

I had woow effect when I opened my Milla Nova box. Love in every detail!!!

17. mars 2022
Anmeldelse skrevet uten oppfordring
Logoen til Milla Nova

Svar fra Milla Nova

Hello dear Aala,

Thank you for choosing our brand,
💕
Thank you for your feedback,
And thank you for your warm words, dear! It is sincerely appreciated.

Look forward to hearing from you soon.
💕
Best regards,
Milla Nova team

Vurdert til 5 av 5 stjerner

I choosed Milla Nova dresses for me and…

I choosed Milla Nova dresses for me and my 4 bridesmaids! They sent me beautiful veil and headpiece as a presents!!!! oomgg i am excited!!!!

17. mars 2022
Anmeldelse skrevet uten oppfordring
Logoen til Milla Nova

Svar fra Milla Nova

Hello Lola,

Thank you for your feedback,
We are very pleased to hear such kind words!
💕
We did our best to make you happier by providing you with the high qualified customer support.

Best wishes,
Milla Nova team

Vurdert til 5 av 5 stjerner

I felt like a princess on my wedding…

I felt like a princess on my wedding day!
Thank you for these emotions! Your customer service is amazing!!!

- Nancy Robbin

17. mars 2022
Anmeldelse skrevet uten oppfordring
Logoen til Milla Nova

Svar fra Milla Nova

Sweetheart,

Thank you for being our customer. We are so happy that we were able to meet your expectations😍

We are very thankful for your support.
Sincerely,
Milla Nova Team

Vurdert til 5 av 5 stjerner

The girl from customer support helped…

The girl from customer support helped me to choose what will look good on my type of body and it really works!

17. mars 2022
Anmeldelse skrevet uten oppfordring
Logoen til Milla Nova

Svar fra Milla Nova

Dear Alexandra,

Thank you for sharing with us your experience!
We are so pleased to read such lovely words about Milla Nova ❤️

Sincerely,
Milla Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv