Been using milkaid tablets for nearly a year now and I can only say this is one of the things I can't go without. The discomfort from dairy is unbelievable at times but since taking milkaid there have... Vis mer
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My dog needs this as he WILL NOT drink anything but milk! After a desperate few weeks of explosive neon yellow output, I finally found an answer. These drops worked instantly and keep him under 95% co... Vis mer
I've used Milk aid for 5 years. Newborn became intolerant to lactose after a viral infection and other brands were not settling his tummy, only Milk aid completely made him have normal stools. This la... Vis mer
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As someone who absolutely loves dairy products but struggles with lactose intolerance, Milkaid has been a game-changer for me. I’ve always missed enjoying milk, cheese, and ice cream without worry... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Being lactose intolerant used to mean giving up milk, dairy foods and the important nutrients, minerals and vitamins they provide. The Milkaid range of products contain lactase enzyme, a safe natural enzyme that is usually found in the digestive system. It works by breaking down the complex milk sugar lactose, into two more easily digestible sugars – glucose and galactose. Lactase enzyme improves lactose digestion in individuals who have difficulty digesting lactose. You can now enjoy milk and dairy foods again, without upset.
Kontaktopplysninger
1B (First Floor) The Herbert Building The Park Carrickmines, D18 K8Y4, Dublin, Irland
- info@milkaid.com
- milkaid.com
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New Vanilla Milkaid
Very, very happy to say that the new vanilla flavour is very palatable (as is the new formula raspberry) worlds apart from the horrid chemical aftertaste raspberry that was the initial offering from Milkaid when they changed their ingredients. So pleased that they listened to all of the negative feedback and DID something about it! If you stopped using Milkaid because of the horrid aftertaste please try them again you won’t be disappointed! 🥳
1. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Milkaid
Hi Brigitte,
Thank you so much for your fantastic review! 🌟 We’re thrilled to hear that you’re loving the new Vanilla flavor and the updated Raspberry formula—it means the world to us to know we’ve made a positive change for our customers.
Listening to feedback is incredibly important to us, and we’re so glad we could address the concerns about the aftertaste. Your kind words and encouragement for others to give Milkaid another try truly made our day! 🥳
If there’s anything else we can do to make your experience even better, please don’t hesitate to reach out.
Thank you for being part of the Milkaid family! 💛
Warm regards,
Tasty Vanilla
So I tried the new vanilla flavour and loved it. The raspberry ones are probably my favourites but there is an excellent crunchiness about both these newer versions that makes having to take them a much more pleasurable experience than previous ones. This company likes to respond to their customer needs and I really appreciate that so much in this world of lactose intolerance.
27. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Milkaid
Hi Judi,
Thank you so much for your lovely review! We're thrilled to hear you enjoyed the new vanilla flavor and that the raspberry remains a favorite for you. We’re especially glad to know you love the extra crunchiness in these versions—it’s feedback like yours that helps us fine-tune our products to make them even better.
At Colief, listening to our customers’ needs and creating products that make life a little easier (and tastier!) is what drives us. Your appreciation means the world to us, and we’re so pleased to be a part of your lactose-intolerance journey.
Thanks again for your kind words and support—we’re always here if you have any suggestions or ideas for the future!
Warm regards,
Very happy with the new formula…
Very happy with the new formula raspberry flavour. A lot closer in flavour and texture to the previous old formula - I had a few old ones in a drawer. I found that one tablet is enough for me.
I also tried the junior strawberry flavour but wasn’t as keen, children may prefer them. Thank you for the samples.
21. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Milkaid
hank you for your thoughtful review! 🌟 We’re so pleased to hear that you’re happy with the new Raspberry formula and that it reminds you of the previous one. It’s also great to know that one tablet works well for you—everyone’s needs are unique, so finding what works best is always a win!
We appreciate your feedback on the Junior Strawberry flavor as well—it’s designed with kids in mind, but your insight is valuable as we continue to improve.
Thank you for giving our new samples a try and for sharing your experience. If you have any questions or need anything, we’re always here to help!
Best regards,
The Milkaid Team
New Formula
The initial change in tablets was not at all to my liking and I was quite disappointed with the new flavour, however Milkaid reached out to me and have offered to try some new flavours and formulas they are trying. I have so far only tried the new formula, which although is alright, it is a lot harder to chew that before and has a stronger rasperry flavour, which doesn’t go well with most things. however, the change is not as bad as it was last time and I am excited to try the new vanilla flavour.
in terms of how well they work, they are practically the same as the old ones, except it says the dose is 2 tablets despite a singular tablet having the exact same amount on enzymes as the old type. So I am sticking to how I have always used them.
20. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Milkaid
Thank you for sharing your honest feedback—we truly appreciate it. We’re sorry to hear that the initial change in tablets wasn’t to your liking, but we’re glad to know that you’ve noticed improvements with the new formula. Your input is invaluable as we work to refine our products to meet the needs and preferences of all our customers.
We understand that the raspberry flavor and texture might not suit everyone’s taste, and we’re continuously exploring ways to make our products better. It’s great to hear you’re excited to try the new Vanilla flavor, and we hope it will be a better match for you!
Regarding the dosage, thank you for highlighting this. We recommend following the updated guidelines for optimal results, but we’re happy to hear that you’ve found a way that works well for you. If you have any further questions or concerns, please don’t hesitate to reach out—we’re here to help!
Your feedback is incredibly helpful, and we’re committed to providing a product that supports your needs. Thank you for sticking with us and giving us the opportunity to improve.
Best regards,
The Milkaid Team
Svar fra Milkaid
Thank you so much for your kind words! 🌟 We’re thrilled to hear that you’re enjoying our new Vanilla Flavor Lactase Enzyme Tablets—they really are perfect for those delicious Christmas treats, aren’t they? 🎄🍪
It’s wonderful to know they’re making a difference for you this festive season. If you ever need anything or have any questions, we’re always here to help.
Thanks again for your support, and happy holidays from all of us at Milkaid! 🎅✨
Best regards,
The Milkaid Team
Fantastic product
Milkaid has made it possible for me to buy and drink/use milk straight from a local farm.
10. desember 2024
Svar fra Milkaid
Thank you so much for your fantastic review! 🌟 We’re thrilled to hear that Milkaid has made it possible for you to enjoy fresh milk straight from a local farm—what a wonderful experience!
Your feedback truly motivates us to continue providing solutions for those with lactose intolerance, and we’re so glad Milkaid is making a positive difference in your life. If you ever have any questions or need support, don’t hesitate to reach out.
Thank you again for sharing your experience and for being a valued Milkaid customer! 🥛✨
Best regards,
The Milkaid Team
I’m over the moon with this product
I’m over the moon with this product, Being there’s only one company that sells Lactose free semi skimmed milk which I won’t buy from anymore this was suggested to me to turn normal milk into lactose free milk, I was sceptical at first but it actually works, so now I can buy fresh semi skimmed organic normal milk and just add the drops, just wished the bottle was see through so I could see how much was left, but apart from that I’m one very happy bunny, and will be using constantly, so thank you Milkaid 👍
8. desember 2024
Svar fra Milkaid
Dear Carol,
Thank you so much for sharing your wonderful feedback! We’re absolutely thrilled to hear that Milkaid Drops have made such a positive difference for you, allowing you to enjoy your favorite fresh semi-skimmed organic milk without worrying about lactose. It’s stories like yours that make us so proud of what we do!
We appreciate your suggestion about having a see-through bottle to help monitor how much is left. This is fantastic feedback, and we’ll be sure to pass it on to our product development team for future consideration.
Your happiness and trust mean the world to us, and we’re so glad to have you as part of the Milkaid family. If you ever have any questions or need assistance, don’t hesitate to reach out.
Thank you once again for your kind words and support!
Best regards,
Never received my order
6. desember 2024
Svar fra Milkaid
Hi Angie,
I hope this email finds you well.
We’re really sorry for the inconvenience you experienced with your recent purchase. Please know that we’ve sent you an email earlier with details on how we’re working to resolve this issue for you.
If you have any questions or if there’s anything further we can do to assist you, please don’t hesitate to reach out. We truly appreciate your patience and understanding as we work to make things right.
Thank you for your continued support, Angie.
Best regards,
Milkaid Customer Service Team
The new tablets taste better
The new tablets taste better, but are thicker. I prefer the thinner tablets, but with the new taste. Would choose the new tablets over the old ones.
4. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Milkaid
Dear Gill
Thank you so much for sharing your feedback with us on Trustpilot. We’re delighted to hear that you’re enjoying the improved taste of our new tablets!
We understand your preference for the thinner tablets and appreciate your honest comments about the thickness of the new ones. Feedback like yours helps us continue to refine our products to meet the needs of our customers.
We’re thrilled that you’d still choose the new tablets, and we’ll certainly share your input with our product development team for future improvements. If you have any further suggestions or questions, please don’t hesitate to reach out.
Thank you for being a valued customer!
Kind regards,
The new formula is so much better than…
The new formula is so much better than before - always worked and help me enjoy a normal diet. Best brand ever.
4. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Milkaid
Dear Annie,
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re enjoying the new formula and that Milkaid continues to help you enjoy a normal diet without any worries.
Your kind words truly motivate us to keep delivering the best possible products for our customers. We’re so glad to have earned your trust as the "best brand ever"—it means a lot to us!
If there’s ever anything we can assist you with or if you have more feedback to share, please don’t hesitate to reach out. Thank you for being such a valued part of the Milkaid family!
Kind regards,
I'm not sure about the new formula
I like Milkaids, they definitely work well for me.
I recently received their new formulation of the Adult Raspberry Chewables for free. I wouldn't really say its an improvement. It's okay, but I honestly preferred the previous version. These are veeeeeeery powdery. Like have you ever tried to chew a glob of powdered sugar? The flavour seems to be sweeter than previous versions with a faint raspberry flavour. I normally take 6 at a time, but I only took one to test (as I still have old packs I want to get through first) and I not sure how I'd feel with all that powder in my mouth at once... For their effectiveness its definitely 5/5 stars, but when comparing the old version to the new one (which is what they asked me to do) its 3/5, maybe even 2/5 if i ignore the effectiveness. Overall, I'll still continue to use Milkaid as I like being able to have lactose when I want, but I'm not sure this new formula is an improvement
3. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Milkaid
Dear KL,
Thank you so much for taking the time to share your detailed feedback with us. We’re thrilled to hear that Milkaid continues to work well for you and helps you enjoy lactose when you want—your satisfaction is incredibly important to us!
We appreciate your honest thoughts on the new formulation of the Adult Raspberry Chewables. While we’re glad you’ve found them effective, we’re sorry to hear that the texture and flavor didn’t meet your expectations compared to the previous version. Your comparison is invaluable, as it helps us better understand what our loyal customers value most in our products.
We’re constantly striving to improve, and your comments about the powdery texture and sweetness will be shared with our product development team. Customer feedback like yours plays a vital role in shaping our decisions, and we take it very seriously.
Thank you for your continued support and for being a part of the Milkaid community. If there’s anything further we can assist with or if you have additional suggestions, please don’t hesitate to reach out.
Kind regards,
New formula same problem as the last new formula…
I used to take the original Milkaid tablets several times a day, never left home without them. But then about a year ago they changed the ingredients to ‘improve’ the formula and put sorbitol in, this is a trigger for many people with IBS who follow a low FODMAP diet. I wrote to them and complained explaining this. Recently they updated their ingredients and offered me some samples of the new tablets, I was very excited to get my “magic tablets” back. Thankfully they had removed the sorbitol. But after a day of eating them with ice cream and cheese and milk I found my stomach was hurting a lot. Re-read the ingredients and realised they’d swapped the sorbitol for maltodextrin, another high fodmap trigger. So that’s that then, they are no use to me. I wish they hadn’t changed the original formula. They explained to me that it was to accommodate diabetics which is fair enough, but they could just take out the sugar and the flavour. The flavour is unnecessary anyway and just makes what ever you eat it with taste funny. Raspberry flavoured cheese is horrible until the raspberry flavour goes away. I don’t need a tablet to taste nice, I need it to work. Luckily for me I no longer need Milkaid as I found Natural Lactase Enzyme by Best Naturals which do the job without adding any triggering ingredients and they don’t make food taste funny either. If Milkaid bring back a tablet without any FODMAP triggers I will still go back to them as I like the convenience of chewable tablets and they eased the pain for many IBS triggers not just lactose, but unless they send me them to try again I’m unlikely to go looking for them as other tablets work better currently.
10. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Milkaid
Dear Beth,
Thank you for taking the time to provide such detailed and thoughtful feedback. We’re truly sorry to hear that our recent formula changes haven’t worked for you as you had hoped, especially given your long-standing reliance on Milkaid. Your loyalty and the trust you placed in us mean a great deal, and we’re disappointed that we couldn’t meet your needs this time.
We completely understand your frustration regarding the inclusion of ingredients like maltodextrin and sorbitol, particularly for individuals following a low FODMAP diet or those with IBS sensitivities. Balancing the needs of various dietary requirements is a challenge we take seriously, and we deeply regret that these changes have had a negative impact for you.
We appreciate your suggestion about simplifying the formula by removing unnecessary flavors and focusing purely on functionality. Your insight is invaluable, and we’ll be sure to share it with our product development team for future consideration.
We’re glad to hear you’ve found an alternative that works for you, but we hope that one day we can create a product that meets your expectations and dietary needs again. If there are any updates to our formula or if we develop a version without FODMAP triggers, we’d be more than happy to let you know and provide you with samples to try.
Thank you again for your honest feedback, and we’re sincerely sorry for the inconvenience caused. If there’s anything further we can do to assist or if you have more suggestions, please don’t hesitate to reach out.
Kind regards,
They actually do work!
I’ve been using Milk Aid for a while! When The new formula came out a few months ago I was really disappointed with the texture so I contacted Milk Aid to let them know. They then informed me they were changing the tablets to a newer formula and sent me out a sample. They’ve taken the feedback on board and the newer formula seems to be spot on 👏 Thankyou so much for listening to the feedback regarding the texture and for going above and beyond to ensure your customers are happy. Looking forward to trying new flavours!
2. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Milkaid
Dear Ms Price,
Thank you so much for your thoughtful feedback! We’re so pleased to hear that the new formula is now meeting your expectations. We truly appreciate you taking the time to share your thoughts with us regarding the texture, and we're grateful for your patience as we worked to make improvements.
Your input plays a vital role in helping us deliver the best possible product, and we’re delighted that you’re happy with the updated formula. We’re excited to hear you’re looking forward to trying new flavours – we’re always working on ways to enhance our offerings, and your feedback continues to be invaluable in that process.
Thank you once again for your continued support and for being part of the Milkaid community. If you have any further thoughts or suggestions, we’d love to hear from you!
Best regards,
Received samples of new product and…
Received samples of new product and very pleased! 😁
Great company and customer service, thanks for listening to our feedback!
Interested in the Max as my son prefers non flavoured
15. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Milkaid
Thank you for your wonderful feedback! We’re so glad to hear you’re pleased with the samples and that you’ve had a positive experience with Milkaid.
Listening to our customers is incredibly important to us, and we’re always striving to meet your needs. It’s great to know you’re interested in Milkaid Max—its unflavored formula is perfect for those who prefer a simpler option, like your son.
If you have any questions or need assistance finding Milkaid Max, feel free to reach out. We’re here to help!
Best wishes,
The Milkaid Team
The latest formula is better than the…
The latest formula is better than the “new and improved formulation” that was the worst but non as good as the original. The strawberry junior flavour is probably the closest to the original in terms of sweetness!
Most people that are lactose intolerant are usually consuming a dessert that contains dairy 🥛 which was why the original was fine. The people who complained that the tablets was too sweet should have just purchased a plain lactase enzyme tablet. Just bring back the original formula.
9. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Milkaid
Thank you for your feedback! We appreciate hearing about your experience with our different formulas, and we’re glad to know you feel the latest formula is an improvement. We understand that flavor and sweetness levels are important, especially for those enjoying dairy-based desserts.
Your insights on the strawberry Junior flavor being closer to the original in sweetness are helpful, and we’ll pass along your request to bring back the original formula to our product development team. We aim to make Milkaid products enjoyable and effective for everyone, and feedback like yours helps us continually improve.
Thank you again for sharing your thoughts with us!
Svar fra Milkaid
Thank you so much for your positive feedback! We’re thrilled to hear that you were happy with the fast delivery and the quality of our product. Your satisfaction is our top priority, and we’re glad we could meet your expectations. If you ever have any questions or need assistance, please don’t hesitate to reach out. Thanks again for choosing Milkaid!
So easy to do business with
Ordering process was simple and delivery was prompt. The product was exactly as was advertised which is always a bonus! Easy and reliable company to buy from.
2. oktober 2024
Svar fra Milkaid
Hi there!
Thank you so much for your fantastic feedback! 😊 We’re so happy to hear that you found the ordering process simple and that your delivery was prompt. It’s great to know that the product met your expectations—making things easy and reliable for our customers is what we strive for!
If you ever need anything or have any questions, don’t hesitate to reach out. We appreciate your support and look forward to serving you again!
Best regards,
The Milkaid Team 💙
2 weeks and still haven't received the…
2 weeks and still haven't received the product nor any updates regarding dispatch etc. Disappointing if it's a scam..
*Update - 5 days after they promised to send an email to investigate this further I still have not heard anything. Where is this email coming from that it takes so long to arrive 🤔?
24. september 2024
Svar fra Milkaid
We’re very sorry to hear that you haven’t received your product yet, and we completely understand your frustration. I assure you that we are not a scam, and we are committed to providing our customers with the best service possible.
We send an email to: nurkzu@gmail.com so we can look into your order and provide you with an update. We’ll make sure this gets resolved for you as quickly as possible.
Thank you for your patience, and we apologize again for the inconvenience.
Best regards,
minor problem resolved and still great service and a great product
I have been using milkaid products years now and had a problem with the milk drops. They provided a great response and promptly sent a replacement. Great product and great service....
Kudos and thank you!
1. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Milkaid
Hi there!
Thank you so much for your kind words and for being a loyal Milkaid customer over the years! 😊 We're sorry to hear you had an issue with the milk drops, but we’re glad we could provide a quick resolution and that you’re happy with the service. It’s always our goal to make sure our customers are well taken care of!
Kudos right back to you for your support—we truly appreciate it! If you ever need anything else, don’t hesitate to reach out.
Best regards,
The Milkaid Team 💙
Inflation? Come on.
The product is good, but the fact that it's gone up 2.5x in price since I've been relying on it is not.
18. september 2024
Svar fra Milkaid
Hi Daniel,
Thank you for your feedback and for choosing Milkaid! We’re glad to hear that you find the product effective. We understand your concern about the price increase, and we apologise for any frustration this may have caused.
We’re constantly working to ensure our products remain high-quality and accessible, but sometimes factors like production costs and market conditions can lead to price changes. We truly value your loyalty and appreciate your understanding.
If you have any further questions or need assistance, please don’t hesitate to reach out to us directly.
Best regards,
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