Raised a Support ticket regarding my purchase of SonicTrek Open Ear XS head phones for $59.95. The sound reporoduction is good but 1 ear bud lasts only 1 hour and the other 3 hours. Got no response... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I like that they are straightforward. No overcomplicated nonsense, just a comfortable pair of earbuds with reliable battery life. The bass could be a little fuller for my taste, though most people wou... Vis mer
DO NOT BUY FROM THIS COMPANY!!!! i bought ear buds which said 3-5 days shipping. After 1 week I contacted to ask when they will arrive i was told they are delayed. 2 weeks later the same thing. Iasked... Vis mer
Mifo Audio gave me a better experience than I expected. I used them on a weekend away and did not need to worry about charging once. Add in the secure fit and stable connection, and that is a win for... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
mifo manufactures and sells high end audio accessories including the award winning O5 True Wireless earbuds with charging case
Kontaktopplysninger
Australia
- mifo.com.au
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OK Products but garbage customer support
Raised a Support ticket regarding my purchase of SonicTrek Open Ear XS head phones for $59.95. The sound reporoduction is good but 1 ear bud lasts only 1 hour and the other 3 hours. Got no response and sent another communique = no response. Apart from the reliabiltiy the product is good. Shame the support experience and customer follow up is garbage
I would give less stars if I could
I would give less stars if I could. Ordered some items 6 weeks ago. They say 4-5 days for delivery - still no items. Several emails later, they now just don't even answer. Steer clear.
DO NOT BUY FROM THIS COMPANY!!!
DO NOT BUY FROM THIS COMPANY!!!! i bought ear buds which said 3-5 days shipping. After 1 week I contacted to ask when they will arrive i was told they are delayed. 2 weeks later the same thing. Iasked for a refund and kept being told it is being processed. After contacting this company every couple of days via email and sending information to them about not providing my refund being illegal etc... after nearly 3 months they have finally issued my refund. I will never purchase anything or recommend this company to anyone ever!!! Terrible they should be shut down!
Do not ever deal with this company
Do not ever deal with this company. Payed and never recieved the item. Failed to respond to emails and I was forced to raise a dispute with my bank to recover the money. Absolute scam site and I wish I had done more research on this company beforehand as there are plenty of warnings out there. Beware all !!
Nice pair overall
Nice pair overall. Comfortable fit, tidy case, and strong battery performance. I would say they are very close to five stars, but I had to fiddle with the ear tips a bit before they felt just right.
Placed an order
Placed an order. Waited for it to arrive. Waited. Then contacted them and was advised stock is arriving soon. Waited. Contacted via their chat, was given the sane story. Waited . Still nothing. Now I am on their mailing list and they are sending me emails to “buy now before they run out” of the item I am waiting for. Still nothing delivery Sad story, my on fault, but buyer beware.
very poor communication (think its…
very poor communication (think its computer generated responses)Product not in stock requested refund ,no response 2 weeks latter still waiting for the product .Know what I know now I would never deal with this company.
I purchased 2 pairs of these earbuds…
I purchased 2 pairs of these earbuds because they were supposed to be the best for active sports, and stay in your ear. Also, they had noise suppression mode. Both those suited me because I cycle a lot, but run a business and need to be in phone contact whilst riding. After receiving the earbuds, I didnt get to use them straight off because of such wet weather, not good for cycling. When I did get to use these buds, I constantly had to reset the buds to make them work. Also, the noise suppression mode never worked. Hugely disappointed with Mifo, they didn't want to play ball with refund, as because they were out of the refund time allowance. Technically, I give these 1/5, morally, Mifo is also 1/5. Don't bother with this product.
Fairly decent
Fairly decent, though not perfect. The controls took some learning, and music sounded good rather than great. Still, they are comfy and practical enough for regular use.
Mifo Audio gave me a better experience…
Mifo Audio gave me a better experience than I expected. I used them on a weekend away and did not need to worry about charging once. Add in the secure fit and stable connection, and that is a win for me.
Really solid
Really solid. Comfortable, reliable, and great for day-to-day use without any fuss.
Mifo 05 plus earbuds
I purchased a set of 05 plus earbuds. When they arrived, the hinge on the case was broken and the left earbud didn’t work. After a week, both didn’t work and could not connect via Bluetooth. I have tried emailing and using their chat option but have not had any response to either. Unfortunately I didn’t purchase them using PayPal. Absolute rubbish, both the earbuds and especially the company. DO NOT BUY FROM THIS SUPPLIER. If I could give zero stars I would. Extremely disappointed and a total waste of money.
Seems a common theme with reviews
Seems a common theme with reviews. Earbuds prematurely stopped working. Got through to customer service, sent videos of problem etc. They agreed to replace, saying another area would arrange, but after numerous follow ups, no response.
I have been chasing up a replacement…
I have been chasing up a replacement for faulty ear buds for the last 5 months. Mifo keeps saying they are onto it, yet nothing happens. Avoid this company!!!
Mifo are the worst company ever…
Mifo are the worst company ever and should be avoided. Their products are terrible quality and break straight away, if they ever worked at all. They will not replace or refund even after threats of legal action - they just ignore you. Victoria has put out a public warning about the company and the NSW Department of Fair Trading is unable to contact them, so will do nothing. Yet they are still trading!!!! Its all a big scam that they have been getting away with for years. Avoid at all costs
By far the worst consumer experience…
By far the worst consumer experience ever. I have been waiting a year for a refund for the sleep earbuds because they are cheap and don’t do what they’re advertised to do - wear whilst you sleep. Terrible product and horrific customer service. I’m sure they just waited for me to give up as I expect they do with everyone. Do not buy anything from this company.
I like that they are straightforward
I like that they are straightforward. No overcomplicated nonsense, just a comfortable pair of earbuds with reliable battery life. The bass could be a little fuller for my taste, though most people would probably be quite happy with them.
I reckon the strongest part is…
I reckon the strongest part is convenience. The case is compact, the earbuds are quick to connect, and they are ready to go whenever I need them. For walks, housework, and shorts calls, they have been excellent.
The order process was easy and shipping…
The order process was easy and shipping was fine. Once they arrived, I found the build quality good, but the audio leaned more towards practical than exciting. Best for routine use in my view.
Beauty
Beauty. I have used them every day this week and they have not missed a beat.
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