Die Qualität des Produkts ist sehr gut und ich bin mit der Brille insgesamt zufrieden. Auch der Kundenservice war positiv: Die Antworten kamen schnell und waren hilfreich. Leider war die Lieferung ei... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Super schnelle Bearbeitung und Lieferung. Die Ware war gut verpackt und wurde mit Expressversand geliefert. Immer wieder gerne. Kann ich nur weiterempfehlen!!
My Prada sunglasses were absolutely perfect! They arrive on time, together with my new prescription Ray-Ban. I will absolutely buy from them again!
Selskapet har svart
Occhiali perfetti, come da descrizione sul sito molto accurata.La presenza dei vari codici e misure permette di trovare esattamente quello che si cerca. Prezzi scontati, competitivi rispetto agli altr... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Mia Burton
Skrevet av virksomheten
Mia Burton is the online boutique for eyewear lovers. Our selection of designer sunglasses, eyeglasses and accessories is curated in Italy and delivered worldwide.
We offer our customers a range of services, including custom prescription lenses, free shipping and returns, multichannel assistance, style advice and buy-now-pay-later plans.
Promotions
Skrevet av virksomheten
- Free Shipping
- We deliver your order worldwide. Custom fees are included in the price.
- Free Returns in 60+ countries
- Available now on prescription and custom lens orders.
- $ 15 Off For Subscribers
- Enjoy a welcome coupon code to use on your first order.
- Customer Service
- We are here to help. Ask us anything with our live chat or by email.
Mia Burton Lens Care
Free 2-year Lens Coverage
For a limited time, enjoy free lens warranty with any purchase of custom lenses, including prescription glasses and sunglasses, and plano lenses with coatings.
Kontaktopplysninger
Via XII Gennaio 16, 90141, Palermo, Italia
- help@miaburton.com
- miaburton.com
40% OFF LENSES
4,1
Bra
1k anmeldelser
Har svart på 94 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Super schnelle Bearbeitung und…
Super schnelle Bearbeitung und Lieferung. Die Ware war gut verpackt und wurde mit Expressversand geliefert. Immer wieder gerne. Kann ich nur weiterempfehlen!!
17. april 2026
Customer service is terrible
Customer service is terrible. When I queried what the delay was with my shipment (over a month late), no attempt was made to look into it whatsoever.
16. april 2026
I received my order
I received my order, the delivery was fast! I really like my sunglasses.
16. april 2026
Bought glasses 4 weeks ago
Bought glasses 4 weeks ago. Have reached out multiple times to them by email asking where my glasses are and no response. There Live chat hours they are never online. Absolute scam don’t use this website
29. mars 2026
Anmeldelse skrevet uten oppfordring
I have a great experience with my…
I have a great experience with my order!
The glasses are original and arrived in Serbia in 7 days.
I didn't pay any customs or taxes.
I will definitely order again.
I am also satisfied with the customer service.
17. april 2026
Anmeldelse skrevet uten oppfordring
Die Qualität des Produkts ist sehr gut…
Die Qualität des Produkts ist sehr gut und ich bin mit der Brille insgesamt zufrieden. Auch der Kundenservice war positiv: Die Antworten kamen schnell und waren hilfreich.
Leider war die Lieferung ein komplettes Desaster. Ich habe die Bestellung am 11. März aufgegeben und sie erst am 13. April erhalten, obwohl auf der Website eine Lieferzeit von 3 bis 4 Werktagen angegeben war. Jedes Mal, wenn der Kundenservice geantwortet hat, wurde mir gesagt, dass es ein Problem im Lager gibt, das offenbar nicht schnell gelöst werden konnte.
13. april 2026
Anmeldelse skrevet uten oppfordring
Best glasses! Fast delivery!
My Prada sunglasses were absolutely perfect!
They arrive on time, together with my new prescription Ray-Ban.
I will absolutely buy from them again!
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mia Burton
Hi Emilio,
Thank you so much for your kind review!
We’re really happy to hear you’re satisfied with your Prada and Ray-Ban sunglasses and that everything arrived on time.
We truly appreciate your support and look forward to seeing you again soon!
Best regards,
The Mia Burton Team
He solicitado un pedido el día 24 de…
He solicitado un pedido el día 24 de marzo, a fecha del 14 de abril no han enviado nada. Me han cobrado todo y nadie responde.
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mia Burton
Dear Customer,
thank you for your feedback.
According to our records, we have already responded to your request via email. We kindly ask you to check your inbox as well as your spam/junk folder in case our message was filtered.
If you still cannot find our communication, please contact us again at help@miaburton.com and we will be happy to assist you immediately.
Regards,
The Mia Burton Team
I do not recommend this store. Eternal delivery
I do not recommend this store. After almost 4 weeks of waiting, I still haven’t received even approximate delivery dates for my order.
I had to personally message them about the delays to find out anything, and only then did I get a response saying there would be an indefinite delay.
At the same time, I want to say thank you for the quick response from their support.
I cancelled my order after 4 weeks of waiting
They also offered me a $20 discount on my next order as an apology—a very nice gesture—but after such a long wait, I won’t be ordering from this store again.
So, if you want to save 10-20% but are willing to wait a couple of months for your order, welcome.
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mia Burton
Dear Customer
Thank you for your feedback and for sharing your experience.
We sincerely apologize for the delay you encountered with your order. While we always aim to meet the estimated timelines, occasional logistical issues can unfortunately cause unexpected delays.
We truly appreciate your acknowledgment of our support team and regret that your experience did not meet expectations. Your feedback is very important to us and helps us improve our service.
Kind regards,
The Mia Burton Team
What is going on
Ordered a pair of sunglasses and a refund was issued two days later. I never issued a refund so I emailed asking what was going on and no reply. I called the customer support number at the bottom of my order confirmation email and it was a medical hotline??? What?? Not only all of this but when I try to log in, it says my information is incorrect. So I click “forgot password” and I never get an email to change it.
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mia Burton
Hi Camila,
Our customer service operates from 9:00 to 18:00 CET, which is why you may not have received an immediate reply. However, we have responded to your inquiry, so we kindly invite you to check your email inbox.
Please rest assured that we are here to assist you, so feel free to reply to our email and we’ll be happy to help further.
Kind regards,
The Mia Burton Team
Shipped a month late than stated in…
Shipped a month late than stated in the purchase page
7. april 2026
Svar fra Mia Burton
Dear Customer,
thank you for your feedback, and we sincerely apologize for the delay in shipping your order.
We understand how frustrating this can be, especially when the delivery timeframe is not met.
We are continuously working to improve our service and avoid such delays in the future. If you need any further assistance with your order, please don’t hesitate to contact us directly.
Regards,
The Mia Burton Team
Beautiful Cartier frames
Beautiful Cartier frames. The customer service was top tier and very knowledgeable. Any delays were communicated right away. Tracking was provided and very accurate. Highly recommend.
31. mars 2026
Svar fra Mia Burton
Dear Mia Drew,
Thank you for your feedback! We’re happy to hear that you’re satisfied with your Cartier frames and overall experience.
We look forward to assisting you again in the future!
Warm regards,
The Mia Burton Team
My sunglasses were delivered in perfect…
My sunglasses were delivered in perfect condition, the quality of my Pradas are beautiful
31. mars 2026
Svar fra Mia Burton
Dear Lidia,
Thank you for sharing your review! We’re happy to hear that you’re satisfied with your Prada sunglasses and overall experience.
We look forward to assisting you again in the future!
Regards,
The Mia Burton Team
The experience went as hoped
I received my sunglasses in the estimated shipment time frame, with no issues and good communication and tracking.
6. april 2026
Svar fra Mia Burton
Hi Steve Geerlof,
Thank you for your review! We’re happy to hear that you’re satisfied with your order and overall experience.
We look forward to assisting you again in the future!
Best,
The Mia Burton Team
Wrong item was sent after several weeks…
Wrong item was sent after several weeks of waiting.
6. april 2026
Svar fra Mia Burton
Dear Customer,
thank you for your feedback, and we’re truly sorry for the inconvenience you experienced.
We take this very seriously and would like to look into it further and ensure this is properly resolved for you. Our customer service team, we will assist you promptly.
Kind regards,
The Mia Burton Team
Las encontré a mejor precio que en…
Las encontré a mejor precio que en otras muchas páginas, el producto venía muy bien embalado y en perfecto estado, el pedido me tardó unos 10 días aproximadamente, sin duda recomendable 100 × 100,
30. mars 2026
Svar fra Mia Burton
Dear Juan,
Thank you for your sharing your opinion with us. We’re happy to hear that you’re satisfied with your order and overall experience.
We look forward to see you again.
Best,
The Mia Burton Team
Excelente service
6. april 2026
Svar fra Mia Burton
Hello Rodrigues,
Thank you for your review! We’re happy to hear that you’re satisfied with our service and overall experience.
We look forward to see you again in the future.
Warm regards,
The Mia Burton Team
Svar fra Mia Burton
Dear Paris,
Thank you for your wonderful review! We’re delighted that you enjoyed our fast shipping and competitive prices. Your satisfaction is our priority!
We hope to see you shopping with us again soon.
Best regards,
The Mia Burton Team
Svar fra Mia Burton
Dear Ana,
Thank you for your kind words! We’re thrilled that everything was perfect with your order. It means a lot to us to know you had a great experience.
We look forward to welcoming you back to Mia Burton soon!
Best regards,
The Mia Burton Team
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