Metro Prepaid Anmeldelser 

2 190
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I had some trouble topping up my meter with cash, but I contacted customer service and received a very quick reply from a customer service assistant named Dan, he put in a lot of effort to find me sev... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Very satisfied with my experience with Metro Prepaid. KB was great, super efficient and solved my problem in less than 10 minutes and in a single phone call. Would definitely recommend!

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great company, very responsive to register our meter, chat with Jade and got email from Dave at Helpdesk, they helped us to register and get started, well done guys and thank you to Metro

Selskapet har svart

Vurdert til 5 av 5 stjerner

It was a funny experience like: Andrey, press 54 and the blue button. Hmmm, it’s not working? Let’s try 55 and the blue button Guys, I’m sorry, are you doing some experiments with people? Let... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Leverandør av elektrisk utstyr
  2. Elektriker
  3. Eiendomsforvalter

Skrevet av virksomheten

Metro Prepaid helps landlords and tenants manage electricity usage, make and collect payments and reduce our carbon footprint with prepay electricity meters.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 55 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(2 190)

481 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I would like to thank Emmanuel for his…

I would like to thank Emmanuel for his patience, support and for being a human who cares and help people thank you very much sir

29. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Metro Prepaid

Thanks for your positive review. Metro Prepaid works 24/7 to serve you.

Vurdert til 5 av 5 stjerner

Lit!

It was a satisfactory experience tbh!

27. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Metro Prepaid

Thanks for your positive review. Metro Prepaid works 24/7 to serve you.

Vurdert til 4 av 5 stjerner

Justin! Top man!

I am a property manager and had an issue with a meter for a vulnerable tenant of minewho was getting worked up by a red flashing light on her meter.

I first called and was met with a rude member of the team who eventually hung up on me. However, Justin answered when I called back and was very helpful from the beginning. As soon as he asked for my meter number, I knew he cared to do his job accurately and hastily regarding the situation for my tenant. He checked everything thoroughly and I was satisfied with the service knowing I can call and eventually get the assistance needed when necessary. Thanks Justin!

24. april 2026
Anmeldelse skrevet uten oppfordring
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Thanks for your positive review. Metro Prepaid works 24/7 to serve you.

Vurdert til 5 av 5 stjerner

Most of metro meter agents are very…

Most of metro meter agents are very good but the service faqeeah gave it was exceptional she was very helpful and knowledgeable.Thanks for your help faqeeah👍👍👍👍

25. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Metro Prepaid

Thanks for your positive review. Metro Prepaid works 24/7 to serve you.

Vurdert til 5 av 5 stjerner

Khabane and Matthew were very helpful…

Khabane and Matthew were very helpful for my registration. I recommend them.
It is a new experience for me with this company.
Thank you very much.
Stephen

25. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Metro Prepaid

Thanks for your positive review. Metro Prepaid works 24/7 to serve you.

Vurdert til 5 av 5 stjerner

Very happy with the prompt customer…

Very happy with the prompt customer service. I often need to contact them for meter info etc. and they always respond quickly. I recently spoke to Khabane who was very helpful in finding the solution to my issue.

24. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Metro Prepaid

Thanks for your positive review. Metro Prepaid works 24/7 to serve you.

Vurdert til 5 av 5 stjerner

Just want to say a massive thank you to…

Just want to say a massive thank you to David today he has been so patient and understanding, he has helped me with everything i need. If he is not a supervisor or manager he should be he is a brilliant asset to Metro, again thank you David for your patience and understanding

18. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Metro Prepaid

Thanks for your positive review. Metro Prepaid works 24/7 to serve you.

Vurdert til 1 av 5 stjerner

Absolutely disgusted in this company

Absolutely disgusted in this company . Landlord's us these companies because they are just as bad . Example buy electric from payment, pay by phone , Opayo by Elavon or PayPal get charged and fee so £20.00 won't give you that amount it'll give you say £17.00 after they take their fee . Also checkout the charge per kw (that'll interest you) . Once again the poor hardworking people are punished by a multi international company using outside customer service assistants. Disgusting how you get away it .

16. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Metro Prepaid

Good morning Graham, many thanks for your review. I believe your frustrations have already been dealt with by our General Manager, if you still have further questions please feel free to contact him again.

Vurdert til 5 av 5 stjerner

The team is always being helpful

The team is always being helpful, specially today Matthew & Ncumisa N both helped promptly.

14. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Metro Prepaid

Thanks for your positive review. Metro Prepaid works 24/7 to serve you.

Vurdert til 5 av 5 stjerner

I was having issue for the top up and I…

I was having issue for the top up and I did contacted help line so many times but finally I was connected to Justin he remained on the call to make sure I don’t get confused and with that it was really helpful thank you Justin! Really appreciate your help

12. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Metro Prepaid

Thanks for your positive review. Metro Prepaid works 24/7 to serve you.

Vurdert til 5 av 5 stjerner

Got temper message on metro meter spoke…

Got temper message on metro meter spoke to customer service really helpful and guide me through really polite and professional manner thanks metro team 👍

11. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Metro Prepaid

Thanks for your positive review. Metro Prepaid works 24/7 to serve you.

Vurdert til 5 av 5 stjerner

Ncumisa

My agent who delt with my request was quick polite and very helpful my agents was ncumisa very well pleased massive thank you to Ncumisa

11. april 2026
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Svar fra Metro Prepaid

Thanks for your positive review. Metro Prepaid works 24/7 to serve you.

Vurdert til 5 av 5 stjerner

Excellent service Agent Zainu

Excellent service, management and attention from agent Zainu via WhatsApp, Thank.

9. april 2026
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Svar fra Metro Prepaid

Thanks for your positive review. Metro Prepaid works 24/7 to serve you.

Vurdert til 5 av 5 stjerner

Justin

Justin, was so very helpful.

He appreciated my geographical position &overcame my issue.

He was patient and awaited my gathering of the necessary data, then provided ne with everything I needed, thank you.

Kind regards Gary Abela

6. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Metro Prepaid

Thanks for your positive review. Metro Prepaid works 24/7 to serve you.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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