It is one of the best stores for alt clothing in Europe. I've ordered from them multiple times in the last years. I would've given them 5 stars IF their shipping wasn't handled by Packeta. I find it a... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
A great variety and good quality of products. My son was thrilled to buy everything he was looking for. The shipping took too long, though, and I paid for it to arrive in 5 days tops. I read the ship... Vis mer
Selskapet har svart
This is hands down one of my absolute favorite online shops! I actually prefer buying Killstar items here rather than from the official Killstar site. They consistently have new arrivals and even item... Vis mer
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I've got THREE pairs of their shoes and all are AMAZING. High quality, sturdy, really quirky and simply different from your average off-the-shelf shoe. Heavy metal elegance at its best:). Customer sup... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Metal, punk & hardcore shop with official music bands merchandise. 19321 products, low prices, everything in stock! T-shirts, hoodies, shoes, pants and many more.
Kontaktopplysninger
Bystřice 174, 739 95, Bystřice, Tsjekkia
- +44 330 808 2232
- store@metal-shop.eu
- metalshop.eu
4,3
Enestående
260 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Item shipped fast however the initial…
Item shipped fast however the initial shipping cost and import fee makes buying a t shirt unreasonable. Shipping was almost as much as the shirt. Find cost friendly options for customers
.
23. mars 2026
Svar fra METALSHOP
Hello,
thank you for your feedback. We are sorry to hear about your negative experience.
We would like to point out that during the checkout process, customers are informed that additional shipping costs and import fees may apply depending on the destination country. We understand this can sometimes be frustrating, but these charges are unfortunately set by carriers and local regulations, not by us.
We truly appreciate you taking the time to share your thoughts.
Team Metalshop 🤘
Svar fra METALSHOP
Hey! 🤘
Thanks a lot for your review! We’re thrilled to hear the delivery was fast and the service met your expectations.
Keep rocking! ⚡
Team Metalshop
Great selection of shirts and beanies
Great selection of shirts and beanies. Job well done!!!!!!
1. mars 2026
Svar fra METALSHOP
Hey! 🤘
Thanks a lot for your review!
Awesome to hear you’re enjoying our selection of shirts and beanies. Keep the metal alive! ⚡
Team Metalshop
Defective product
Arrived to Canada quickly, great selection, however the In Flames shirt decal is not centered. It's essentially a factory second. Should never have made it out of the warehouse. It's prohibitively expensive to return.
6. mars 2026
Svar fra METALSHOP
Hi,
Thank you for your feedback and for letting us know about the issue. We’re really sorry this situation occurred. 😔
Please fill out the claims form here: https://www.metal-shop.eu/complaints-returns/, so our claims department can review the situation. We’d really like to resolve this for you.
Thank you again for your patience and for taking the time to leave a review.
Team Metalshop
The US was shown as a place where they…
The US was shown as a place where they could ship to. However, after placing my order, I was contacted a few days later and told that I could not receive my purchase. They refunded me, but I think it is a bit ridiculous to have the US as an option in the shipping list when they don't ship there.
25. februar 2026
Svar fra METALSHOP
Hello 🤘
Thank you for sharing your feedback! We’re sorry that your experience with the EU website didn’t go as expected.
We’d like to let you know that we have a dedicated US website: https://www.metalshop.us/
where you can place orders for delivery within the US. Your EU order was unfortunately cancelled due to shipping restrictions. ⚡🎸
Thanks again for your understanding, and we hope to see you rocking with Metalshop soon! 🎶🖤
Metal regards,
Team Metalshop
Svar fra METALSHOP
Hey! 🤘
Thanks so much for your awesome review! We’re thrilled to hear you’re happy with both the products and our service. Keep rocking! ⚡
Team Metalshop
Experience
Product came quickly, everything came without problems, def gonna buy again
11. februar 2026
Svar fra METALSHOP
Hey! 🤘
Thanks a ton for your awesome review! We’re super happy to hear your order arrived quickly and without any problem! ⚡
Team Metalshop
Good online shopping experience
Good website. Easy to order and pay.
My only fault is having to use DHL for delivery. DHL don't provide an estimated time of delivery where I live, only the day of delivery.
27. januar 2026
Svar fra METALSHOP
Hi! 🤘
Thank you so much for your review! 😍
We’re glad to hear that you found our website easy to use for ordering and payment.
We’re sorry for any inconvenience with DHL – unfortunately, we don’t have control over their delivery notifications. We really appreciate your patience and understanding, and we hope your next order will be just as smooth!
Rock on! 🤘
Team Metalshop
claims process is terrible
claims process is terrible, communication terrible, simple short messages, no one is on the chatt
3. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra METALSHOP
Hello,
Thank you for your feedback. We’re very sorry to hear about your experience.
We would really like to resolve this matter and investigate where the issue occurred. Please get in touch with us at store@metal-shop.eu
so we can assist you properly.
We appreciate your patience and hope to make things right.
Team Metalshop
Svar fra METALSHOP
Hi! 🤘
Thank you so much for your review! 😍
We’re thrilled to hear that everything was excellent as usual – your support means a lot to us!
Looking forward to your next order! 🤘
Team Metalshop
Never seen before product
Never seen before product. More then our expectations. Super fast response. Super fast delivery.
16. januar 2026
Svar fra METALSHOP
Hi! 🤘
Thank you so much for your awesome review! 😍
We’re thrilled to hear that our product exceeded your expectations, and that you enjoyed our fast response and delivery.
We can’t wait to serve you again soon! 🤘
Team Metalshop
Metalshop made my purchase easy and…
Metalshop made my purchase easy and offered the kind of products that greatly interest my tastes in extreme heavy metal fashion.
1. januar 2026
Svar fra METALSHOP
Hi! 🤘
Thank you so much for your amazing review! 😍
We’re thrilled to hear that shopping with Metalshop was easy for you and that you found products that match your extreme heavy metal style.
We can’t wait to see you back for more rock goodies! 🤘
Team Metalshop
Svar fra METALSHOP
Thanks for the perfect rating! We’re thrilled everything was in order. Rock on! 🤘
Team Metalshop
The best shop for metal-heads and more....
excellent service, fast shipment, and delivery!!! Love the store. I have ordered several times before, and I have always been satisfied.
10. januar 2026
Svar fra METALSHOP
Thanks for the review! We’re glad we didn’t let you down. 🤟 Keep rocking!
Team Metalshop
Svar fra METALSHOP
Thanks for the five stars! We’re happy you’re satisfied. Enjoy your new gear! 🔥
Team Metalshop
Great
Great place with a big variety of alternetive clothes styles.I would reccomand 100% this place
31. desember 2025
Svar fra METALSHOP
Thanks for the review! It’s great to know we met your expectations. See you next time! 🤘
Team Metalshop
Achtung Warnung bitte nicht bei Metal Shop bestellen und nicht mit swissbilling bezahlen!!!!
Sehr geehrte Damen und Herren,
ich möchte Sie ausdrücklich vor MetalShop.ch warnen. Meine Bestellung Nr. 2101515253, die ich pünktlich und zuverlässig zurückgesendet habe, bereitet mir nur Probleme.
Bereits beim Bestellen hatte ich ein sehr ungutes Bauchgefühl gegenüber MetalShop.ch. Als ich die Ware zurücksenden konnte, kontaktierte ich den Kundenservice und bat per E-Mail darum, die Rücküberweisung an Swissbilling vorzunehmen, da ich die Bestellung mit Swissbilling getätigt hatte – es war meine erste Bestellung bei MetalShop.ch.
Das MetalShop.ch-Team versicherte mir, dass sie sich darum kümmern und den Gesamtbetrag an Swissbilling zurückerstatten würden. Per E-Mail bestätigten sie, die Rückerstattung am 19. Dezember getätigt zu haben. Doch einige Tage später teilte Swissbilling schriftlich mit, dass sie kein Geld von MetalShop.ch erhalten hätten.
Daraufhin nahm ich mehrfach Kontakt mit dem Support von MetalShop.ch und Swissbilling auf. Ich bat MetalShop.ch, mir sowie Swissbilling die Nachweise der Rücküberweisung zukommen zu lassen, damit das Problem geklärt werden kann. Der Support von MetalShop.ch versicherte mir, dass sie die Nachweise der Rücküberweisung per E-Mail an mich und Swissbilling schicken würden. Doch es kam nichts – ich erhielt weder von Swissbilling noch von MetalShop.ch Unterstützung, sondern nur leere Versprechungen.
Trotz mehrfacher Kontaktaufnahme blieb das Problem ungelöst. Aufgrund der Inkompetenz beider Seiten erhielt ich schließlich eine Mahnung. Wichtig: Wenn der Fehler nicht beim Kunden liegt, widerspricht eine Mahnung diesem Umstand, da sie unbegründet ist. Ein kurzes Update: MetalShop.ch hat nicht auf den Käuferschutz reagiert. Ich finde es äußerst schade und eine Frechheit, wie man sich gegenüber Kunden verhält.
Für zukünftige Bestellungen werde ich nur noch bei EMP bestellen, da dieser Händler zu 100 % zuverlässig ist und seine Kunden angemessen behandelt. Ihr seid eine Schande für die Metal-Community – einfach nur widerwärtig.
Mit freundlichen Grüssen
Jan Oderbolz
19. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra METALSHOP
Sehr geehrter Herr Oderbolz,
es tut uns leid, dass es zu dieser Situation gekommen ist. Bitte kontaktieren Sie uns direkt per E-Mail, damit wir den Fall gemeinsam mit Swissbilling schnell klären können.
Mit freundlichen Grüßen
Team Metalshop
Good quality
The stuff I bought was genuine and the quality was good.
6. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra METALSHOP
Thanks for your feedback! We’re glad to hear you’re happy with the quality of your items. 🤘
Team Metalshop
PESSIMO E DELUDENTE!
PESSIMO E DELUDENTE!
Ho fatto un ordine il 06/12 con consegna prevista l’11/12 ed ancora ad oggi non si sa nulla. Dopo ripetute mail la loro risposta è sempre la stessa: che non è dipeso da loro, ma interamente dal corriere. Peccato che dovrebbe essere loro premura tutelare il cliente. Io posso capire il periodo, ma non che ad oggi non si sa nulla del pacco. L’unica cosa che mi resta è tanta delusione e nessun regalo da mettere sotto l’albero. Vergogna e complimenti per il disservizio!
6. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra METALSHOP
Ci dispiace sinceramente per quanto accaduto e comprendiamo pienamente la sua delusione. Non è l’esperienza che vogliamo offrire ai nostri clienti. La invitiamo a scriverci via email, così potremo verificare la situazione del suo ordine e fare il possibile per aiutarla.
Team Metalshop
Horrible quality and expensive return
Horrible quality, looked like something straight from temu so we decided to return it and had to pay 350NOK to send it back, such bad customer service. Do not recommend.
10. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra METALSHOP
We’re sorry to hear about your experience and that the product didn’t meet your expectations.
Return shipping costs are set by the carrier, but we’d be glad to review your case and help if possible. Please contact our customer support so we can look into this for you.
Team Metalshop
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