Goede webshop met een enorm aanbod metal/gothic kledij en accessoires. Ze verzenden vanuit Tsjechië, dus bestellingen zijn wel een paar dagen onderweg. Terugsturen is geen probleem, dat is naar een Be... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Je n'ai pas reçu mon colis , le transporteur dît qu'il l'a livré à mon domicile , mais cela est totalement faux ! Je n'ai pas mon colis ! Mise a jour , oui j'ai bien reçu mon second envoi, merci d... Vis mer
Selskapet har svart
My son wanted an Iron Maiden shirt. I looked on multiple websites. This shop had some really cool designs in several sizes for kids. The checkout was easy and transport (to Belgium!) was very fast. Go... Vis mer
Selskapet har svart
Alles prima verlopen , vind alleen dat de band shirts als maar dunner van kwaliteit worden , maar dit is niet persoonlijk ,maar overal de algemene trend .. duurder en duurder maar minder en minder kw... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Van kleins af aan bezoeken we al metal gigs, concerten en festivals. Al meer dan 15 jaar verkopen we officiële band merchandise merchandise en hebben we duizenden van onze klanten blij gemaakt. We kiezen elke dag de beste stukken uit, niet alleen voor onze rekken, maar vooral voor jullie garderobes. We waren de eersten die enkele - nu gevestigde - merken ontdekten voor Tsjecho-Slowakije (Tsjechië en Slowakije). We streven er niet alleen naar om metal artikelen te verkopen, maar ook om de grenzen van de metal trends te bepalen. Welkom bij METAL-SHOP.
Kontaktopplysninger
Bystřice 174, 739 95, Bystřice, Tsjekkia
- info@metal-shop.be
- metal-shop.be
4,7
Enestående
200 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra METALSHOP
Thanks for the review! It’s great to know we met your expectations. See you next time! 🤘
Team Metalshop
Svar fra METALSHOP
Big thanks for your feedback! May our gear bring you joy and music always be with you! 🤟
Team Metalshop
Svar fra METALSHOP
Your satisfaction is our greatest reward! Thank you for being with us. 🎸
Team Metalshop
Well protected packaging of items
Shipped my order quickly and packaged with care to protect the item. Would order from again.
11. mars 2025
Svar fra METALSHOP
Thanks for being with us! Your satisfaction is our driving force. Enjoy your merch! 🤘
Team Metalshop
Svar fra METALSHOP
Bedankt voor je geweldige feedback! We zijn blij dat alles soepel is verlopen. 🤘 Veel plezier met je aankoop!
Team Metalshop
Very long to send
Very long to send. Wrong shirt sent and no response from the customer service...
3. mars 2025
Svar fra METALSHOP
Dear Christelle,
Thank you for your feedback. We appreciate you taking the time to share your experience with us. 🙂
After carefully reviewing your order, I can confirm that the correct shirt was indeed delivered to you. Our records show that we shipped your order within our standard timeframe, and it was delivered by GLS within 3 days, the expected delivery window stated on our website and in the shopping cart is 3-6 days. You can find more details about our delivery terms here: https://www.metal-shop.be/s/leveringsvoorwaarden/
Regarding communication, we did respond to your inquiry. Could you please check your email inbox, including your spam folder? Our reply may have ended up there.
We understand that waiting for an order can sometimes feel long, especially when you're excited about your purchase. 🤘 If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to help!
Thank you for choosing Metalshop. We hope you enjoy your shirt!
Best regards,
Team Metalshop
Parfait 🤩
Rien à ajouter , livraison rapide , produit fidèle à la photo , arrivé en parfait état 👍je recommande , merci metalshop 🤘
17. februar 2025
Svar fra METALSHOP
Merci beaucoup pour votre feedback, nous sommes ravis que vous soyez heureuse avec votre produit.😍🤘🏻
Cordialement,
Team Metalshop
Svar fra METALSHOP
Bedankt voor je geweldige feedback! We zijn blij dat alles soepel is verlopen. 🤘 Veel plezier met je aankoop!
Team Metalshopa
Svar fra METALSHOP
Thank you for your awesome feedback! We’re thrilled that everything went smoothly. 🤘 Enjoy your purchase!
Team Metalshop
Not good for non subscribers
Not good for non subscribers
No tracking number
I can’t follow my package
No e- mails, over 1 week already
Don’t know anything, still have not got it
29. januar 2025
Svar fra METALSHOP
Hi David, We’re really sorry for this experience you has. It looks like your order was canceled because payment wasn’t received. That’s why there was no tracking or email updates. We totally get that this can be confusing, and we’d love to help you sort it out.
Please check your mailbox and get back to us, and we’ll do everything we can to assist you. Your satisfaction is our priority, and we want to make sure you get the merch you were looking forward to!
Team Metalshop
Svar fra METALSHOP
Many Many thanks! Glad to hear your package arrived safe and sound! 🖤 Big thank you again for the support, we appreciate it—stay metal and rock that merch! 🤘🏻
Team Metalshop
Excellent
Good material. Excellent delivery !! And fast delivery. Good and fast answers by any questions
23. januar 2025
Svar fra METALSHOP
Thank you so much for your review! It was a pleasure to answer your questions!🖤🤘🏻
Team Metalshop
Svar fra METALSHOP
Dear Kimberly,
Your awesome feedback rocks our world! 🤘 We're thrilled you enjoyed the speedy delivery and our products. Thanks for being part of the Metalshop family!
Team Metalshop
Svar fra METALSHOP
Awesome to hear! 😊 We're glad your book arrived safely and met your expectations. Happy reading, and we hope to see you again soon for more literary adventures!
Rock on,
Team Metalshop
Svar fra METALSHOP
Thanks for your feedback! We're glad to hear everything went smoothly. If you ever need anything in the future, you know where to find us.🤘🏻
Best regards,
The Metalshop team
Svar fra METALSHOP
Thanks for your awesome feedback! We're stoked to hear you had a great experience with our help desk. Our team always aims to provide rockin' customer care. If you ever need any more assistance, you know where to find us. Keep on rocking!🤘🏻
Best regards,
The Metalshop team
Klantendienst
Lang moeten wachten op mijn bestelling. Na mailen met de klantendienst werd alles super goed opgevolgd, waarvoor dank! Manlief tevreden met mijn bestelling 😄
26. oktober 2024
Svar fra METALSHOP
Dear Emma,
Thank you for your feedback. We apologize for the delay in your order. As explained in our email, a public holiday caused a slight delay, but we're glad your package has now arrived. We've reached out to you with a proposal to make things right. If you need anything else, please don't hesitate to contact us. We appreciate your patience and support.
Best regards,
The Metalshop team
Svar fra METALSHOP
Bedankt voor uw positieve feedback! We zijn blij dat u tevreden bent met onze snelle levering. We streven er altijd naar om onze klanten zo snel mogelijk van dienst te zijn. Als u in de toekomst weer iets nodig heeft, staan we graag voor u klaar.
Met vriendelijke groet,
Het Metalshop team
Quality is fine, communication about the delivery should improve.
The quality is good and the product .. What is weak is the response when products are delivered late. Your company doesn't follow up the delivery and leaves the communication to the delivery company. When they don't act, your helpdesk just refers to tracking link or stated differently to the delivery company. Your company remains responsible for the delivery and should inform the customer about a delayed delivery.
Comment added after the reply: metalshop states a response is given after 24 hours. This is true, but that is not the point. The point is that the company should respond when the delivery is delayed and not wait until the customer complains. Furthermore, the comment of the helpdesk was ...just wait.
15. oktober 2024
Svar fra METALSHOP
Hello,
Thank you for your feedback, and we’re glad you’re pleased with the product quality! We understand that timely delivery is essential, and while we strive to support and expedite communication with the delivery company in case of delays, we must note that delivery times are estimated rather than guaranteed.
I can confirm that we responded to all your emails within 24 hours, which is our standard response time. We appreciate your understanding and are always here to assist should any delivery issues arise in the future 🤘🏻
Best regards,
The Metalshop Team
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.