Tom was very helpful. Communications were really good. Couldn't find what I needed at any other online MB Parts Sites. Prompt delivery. Well packaged. Great service. They use DHL (not Evri thankfully)... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Mercedes Genuine Parts are the best Mercedes genuine parts supplier on the planet. They are the cheapest price undercut any aftermarket or 0ME parts by £118 for my 2 discs and pads and they also pu... Vis mer
Placed an order with the wrong parts, before dispatch i received an email letting me know those are not the correct parts needed and they amended my order based on the reg number, next day received it... Vis mer
The partsman “steve” that I spoke to online was superb sorted the correct springs and kept me informed the entire time. The service department could learn from him. However I’ve had both springs fi... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
When your vehicle needs a repair or maintenance, accept nothing less than the best genuine parts from Mercedes-Benz. Carefully crafted to the high standards of Mercedes-Benz, our parts are the final piece in protecting your vehicle's performance, comfort, style and most importantly, safety, for many years.
Kontaktopplysninger
12 Edinburgh Rd, EH28 8QW, Edinburgh, Storbritannia
- 01314665600
- info@mercedesgenuineparts.co.uk
- mercedesgenuineparts.co.uk
4,8
Enestående
292 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service
Got exactly what I ordered and it arrived quickly, very happy with the service
25. juli 2026
Excellent service,
Excellent service, authentic parts and delivery was just as described.
Can't fault company.
Will be using again.
25. mai 2026
Competent and professional
Competent and professional. After verifying the VIN, the parts turned out to be cheaper, and the difference was immediately refunded to my account. Delivery was also faster than the competition. I recommend.
5. mai 2026
Anmeldelse skrevet uten oppfordring
Very good service
25. april 2026
Quick delivery and great products at a…
Quick delivery and great products at a fair price
25. mars 2026
Fantastic company
Fantastic company, I picked out the wrong fuel filter and they quickly helped me choose the correct one and refunded the difference (Daniel your the man) will be ordering from again!
20. mars 2026
Anmeldelse skrevet uten oppfordring
Good service
Easy ordering, delivery quick, good value for money, part working very well
27. januar 2026
Totally Genuine Parts Delivered to Home
Firstly I emailed them for the relevant Engine Kit, they suggested and got it delivered on time, so a perfect experience and will order the same from them again on my next service.
27. januar 2026
My first order from Western Mercedes…
My first order from Western Mercedes Genuine Parts was a great good communication via email my items arrived within 48hr of my order my package arrived securely packaged very impressed as I ordered engine oil so great care was taken so highly recommended to shop online as you will get quality service thank you Western Mercedes Edinburgh UK
23. januar 2026
Anmeldelse skrevet uten oppfordring
Order handled efficiently and sent…
Order handled efficiently and sent without delay
27. desember 2025
Fantastic servce as allways
24. november 2025
Bit slow from order to receiving goods.
26. oktober 2025
Svar fra Mercedes Genuine Parts
Thank you for leaving feedback. If parts are in stock, usually it's 1-2 working days depending on the time ordered and what the part is, we prefer vehicle details prior to shipment to minimise errors from both our end as well as the customers end. Although we do not promise a delivery window due to circumstance which can occur out with our control, I see you did provide details and the part was in stock so you should really have received your order sooner, please accept our apologies :)
Straightforward ordering process and…
Straightforward ordering process and excellent communication from Mercedes Parts in relation to delivery dates/times. Fist class service all round
26. oktober 2025
Svar fra Mercedes Genuine Parts
Hi, thank you for taking the time to leave feedback, it's genuine appreciated. Although 4/5 is a good score, we pride ourselves on providing superb customer service. If you could spare the time, we'd appreciate an email to info@MercedesGenuineParts.co.uk with further feedback on how we could have made this a 5 star experience for you - it would really help. Thanks again!
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