We spent £2400 on what we thought was quality garden furniture but less than 4 years later the rattan weave under the glass table top has disintegrated due to the sun and looks very unsightly. Contact... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered a round table and 6 chairs on the 7th April with a promise date of early June. Called 3 weeks ago and told delivery date had been moved to 18th June ( note I had to call maze for them to tell... Vis mer
Just wanted to say how great the after sales service has been with the Maze Rattan furniture, we purchased the Maze Winchester sofa set about 7 years ago, unfortunately the sofa cushion was damaged a... Vis mer
We’ve used Maze numerous times over the last couple of years initially for outdoor furniture our holiday homes due to the quality and durability of their product. Last year we bought a large pizza o... Vis mer
Informasjon om virksomheten
Om Maze Outdoor
Skrevet av virksomheten
When we design our innovative garden furniture, we create it in your image. We understand your desire to relax in ultimate comfort and have fun entertaining in style in your own private social environment.
Our pioneering collections draw their inspiration from life, trends and culture from right across the globe.
A sofa, dining set, fire pit, bar, sun lounger, daybed, pod or hanging chair; whichever you choose from our vast range, you can relax in the knowledge that the materials used to create them are of the very highest quality. All come with the peace of mind of a manufacturer warranty.
Kontaktopplysninger
Storbritannia
- maze.co.uk
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Har svart på 22 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Reliable, good quality & excellent customer service
Have purchased from Maze on a few occasions now and the customer service has always been excellent.
Thankyou Guys
Gorgeous Fuzion Cube Sofa and Firepit dining set from Maze Living, which has an excellent customer service department and extremely helpful Maze Living delivery men.
Initially I ordered a Winchester rattan set but, as the garden landscaping progressed, I realised that it would be too big.
Maze Living cancelled the order for me and I then placed an order for the Fuzion Cube sofa set with firepit dining table.
Customer service could not have been more helpful, excellent assistance from really friendly staff.
The set arrived today and it is beautiful, exactly what I wanted. The Maze Living delivery men unpacked everything, placed the set in a neighbour's garden because my landscaped garden isn't finished yet. The men were really helpful and pleasant. They explained what we will need to do when we move the set to our garden when it's ready.
Maze Living have been excellent and the furniture set was greatly discounted with an additional end of summer discount code. I'm extremely happy.
Product & Delivery
Our Kensington rattan set was perfect and as described.
It was delivered in under seven days and the two guy that divered it were spot on. Really polite and helpful.
Can't fault anything so far.
Cheers Steve O.
Quick delivery
Delivery was quick and the driver was very polite
Fantastic delivery and installation…
Fantastic delivery and installation service - great advice given on installation - don’t get service like this often nowadays !
Very efficient and quick delivery
Very efficient and quick delivery. Lovely delivery driver Mark who was keen to make sure everything was perfect. No hesitation whatsoever to recommend Maze on the basis of our experience. Thank you.
I was told fhat delivery was due today
I was told fhat delivery was due today, after waiting for 4 weeks for replacement part due to faulty products. Parcel has not arrived yet had confirmation text stating fhat it has been delivered.
Delivery superb
Delivery superb. Quality superb. Well packaged and even provided spare fixings - essential when assembling in the garden. Highly impressed and couldn’t recommend highly enough
3X3 Grey Metal Pergola
3X3 Grey Metal Pergola. Really happy and looks fantastic. The fitters were amazing well worth this Service. Thank you.
Late delivery
I haven’t seen the furniture in it’s entirety as it’s been delivered to my back gate as it wouldn’t go through the aperture of the gate, that’s not the fault of the delivery persons, but I had a text message to say that the garden furniture was to be delivered at between 10.07am - 13.07pm. When it hadn’t arrived, I went to work, I didn’t hear anymore from the delivery company, and at 16.47pm, I had a ring doorbell message as the delivery driver was outside my home. I spoke to him and explained why I wasn’t home, no real response, but the fact that the company was bothered to message me and say that the furniture would be with me at between these times, was not good enough. Why bother to give a time when it was useless. I’m now going to try and get the furniture, without any help, into my garden. Let’s just hope that it’s in one piece and I don’t cripple myself. Thank you
Stunning and practical products, good price, great customer care
Stunning and extremely practical table and corner sofa and stools. Leaving out 365 days per year avoids any storage.
Delivery was FAST - two days from order. I paid for white glove service - I didn’t lift a finger and it was put exactly where I wanted, explained how to use and tips and lovely guys who clearly cared. Build quality and materials are superb too.
Just ordered more items from them today.
Very disappointing service.
Very disappointing service.
Ordered garden furniture over month ago. All items in stock. Emailed for a delivery date never got a response. Checked my account saw expected delivery 6th September. Truck turned up today with no notification from MAZE & only part of the order.
Not sure what’s going on with Maze customer service team!!!
Not very happy that the poor guy…
Not very happy that the poor guy delivering this was alone. He looked at a normal front door as everyone has and said " it ent going thru there"
I showed him the rear entrance, which is an alley way with wet leaves on the floor, he walked up and down, said " No it ent fitting thru there either " he then decided to walk back through our sitting room which has just been decorated and had new carpet, without wiping his feet.
Walked to his van, dumped everything on the pavement, asked me to sign for delivery and left.
Luckily I run my own building company and called in a couple of guys, we removed doors and got it in.
Really really poor service.
Would not recommend.
Product is good though.
Brilliant
Brilliant sale, good quality rattan furniture with fast and friendly delivery. Would highly recommend.
Delivered on time very professional…
Delivered on time very professional team thanks
Quality garden furnishings
We have bought 2 items from maze.
The pergola is robust and sleek and is a great addition to the garden. We had a small chip in the paintwork which was resprayed with no quibble.
We also have the pulse rectangular seating, which we are loving so far.
Both were installed quickly and competently in the expected delivery window. Both turned up slightly earlier on the day than expected from the text message, which was useful for us.
All communications with maze have been polite and helpful, including my visit to their showroom earlier in the year.
Lovely small company.
Give me sunshine
Great service and great chairs now waiting for the sunshine!
New pergola
Ethan and Ruben delivered and set up our new pergola. They were very helpful and friendly and did a fab job. The pergola looks great. Thankyou
The website quoted 7-10 days delivery…
The website quoted 7-10 days delivery but I waited 8 weeks. I took a day off work for installation but they did not arrive. I would have appreciated a call to inform me. Feel like I've missed this summer. The guys who delivered and assembled my pergola were terrific. Demonstrated how to use
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








