Maxview Ltd Anmeldelser 

47
TrustScore 4 av 5

3,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Refuse to accept there is a major design fault on the gazelle mk1 which has been known(see internet) to detach from roof of moving vehicles mine included due to poor single point fixing. Changed on g... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

All I can say is wow... Maxview stepped in to assist with a replacement cable that was damaged a 2 days before a holiday road trip. The level of care Julie showed, going to find the part, making it... Vis mer

Vurdert til 5 av 5 stjerner

The maxview aerial booster fitted to our Motorhome lost power whilst on site. We rang customer service to get advice and established the unit had failed. After supplying our details a new replacemen... Vis mer

Vurdert til 5 av 5 stjerner

we had an issue with our Maxview roam connecting to the internet. Tried for hours with the sim provider no resolve, we called Maxview and a lovely lady called Vicky walked me through the resolve a... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Produsent av bildeler

Skrevet av virksomheten

WiFi systems, satellite systems and TV aerials for motorhomes, caravans and campervans.


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

47 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,9

Alle anmeldelser

(47)

9 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service. Our router had a fault when it arrived and Vicky was super helpful over the phone to resolve the issue successfully. It was great to be able to call back and speak with the same person throughout the problem solving. The antenna works well and we have had great signal so far in Pyrenees and Alps. The phone app to view the router activity can be a little slow sometimes (due to updates made on the router software which Maxview then adapt to, I believe).

18. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I cannot speak highly enough of this…

I cannot speak highly enough of this company they are so helpful over the phone and the service they provide when dealing with any fault is the best.
Great company great service they have sorted all of my issues out of the last 4 years would not buy any other product.

4. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Maxview seeker 85cm…

In May 2013 I had a Maxview seeker 85cm automatic dish fitted to the roof of my new motorhome. I had an issue after 4 years when the LNB went faulty. It was replaced free of charge even though the system was well out of warranty.

A few years ago, I updated the 2nd LNB using a kit provided by Maxview, to enable me to use Sky Q. Which is just brilliant as I tour Europe and love to take Sky with me. I have found that all channels are available until you cross the Pyrenees when you lose the likes of BBC/ITV etc, but all the premium Sky channels are still there and the vast majority of the other like Gold/Discovery etc.

Over the years, Sky have changed how they transmit their “locator” beam which is how systems like mine auto find the satellite. Each time, Maxview are all over it and send out new firmware to keep things on track. This is the reason I have decided now write this review….Stuck in Spain with the satellite not locking on on 12th Sept, I daw on the website Sky had changed things around again. I contacted Vicky at Maxview (who is brilliant by the way having dealt with her previously) and the matter was sorted in five minutes.

The bottom line is this, the company is probably the best I have ever dealt with. My British made satellite system is still going strong over 10 years after it was fitted, having survived 72,000 miles of the worse roads the UK & Europe could throw at it.

I wholeheartedly recommend this company and their products to you.

12. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great customer service.

I inherited the Maxview system when I purchased my motorhome and I have been using it for two years trouble free. Last week it went offline so I contacted customer service who answered the phone in just a few rings and the operator talked me through downloading an update and installing it. All good. It's so rare to get this level of service. Thank you.

14. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I recently purchased the Maxview Roam X…

I recently purchased the Maxview Roam X from a company in Germany (not available in France where I live).
However, when it came I was missing the roof clamp.

I called the company in Germany and they asked that I send photos of the contents of the box in order to receive a roof clamp.

I decided to call Maxview in the UK after the fitter suggested it. I called and to my surprise not a problem, they would ship me the part at no cost to myself.

It arrived this morning a few days after the call.

Thankyou Vicky and all the helpful people in customer services.

Richard Waldron

14. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

MAXVIEW POOR QUALITY PRODUCT & DREADFUL CUSTOMER SERVICE.

I bought a Maxview Roam X & having only used it three times the SIM1 card slot has disintegrated. As it is less than a year old, I returned the unit for repair only to be told it can not be repaired & the issue was caused by user error. This is simply not true! I have inserted cards into both SIM1 & SIM2 slots with no problems with slot 2. I am always extremely careful when inserting or removing SIM cards from any of my equipment & haven't had any issues with any other items I use. On inspection, the SIM card holders are very delicate plastic sliders which simply collapse through normal use. The delicate unit was returned via courier in a basic Jiffy bag giving very little protection & I have yet to plug it in to see if any transit damage has occurred. Fingers crossed there. I am now stuck with a router with only one slot that works & wondering how long before the remaining slot breaks leaving me with a useless piece of rubbish. This is extremely bad after care service from Maxview, I'm extremely disappointed & would advise any potential customers to avoid this product. It is a shame Maxview don't stand by their product & carry out warranty repairs as they should.

22. august 2023
Anmeldelse skrevet uten oppfordring
Logoen til Maxview Ltd

Svar fra Maxview Ltd

Hi there,

It can be the case that the SIM tray has been damaged, if this has not already been resolved I would recommend to send us the router for the attention of Ben as discussed on Trustpilot and I will make sure that the router is inspected specifically with the SIM trays in mind, if there is any fault we will happily replace the router without quibble. Apologies this was not resolved on the first sending back.

Ben
Director

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