Matrix Limos Worldwide Anmeldelser 

184
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We miscalculated how long our trip to the airport would take & as a result risked missing our flight. Our driver recognized the problem immediately and drove aggressively, but very safely, to get us... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Last night 12/3, my driver Mohammed was amazing. He was prompt, communicative, helpful and a great driver like all MATRIX drivers. Additionally his upbeat personality lifted my spirits after my 2 hour... Vis mer

Vurdert til 5 av 5 stjerner

Javits Center to LaGuardia in mid-afternoon went smoothly. Upon arrival at LGA, I was informed that my flight was delayed 12 hrs, 10 min, meaning it was rescheduled to leave early the next morning. Ma... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Matrix was excellent when it came to communication. We received both a text and email to confirm our departure and arrival pickups. Prior to pick up we received a text with our drivers name and licens... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Transport

Skrevet av virksomheten

Matrix Limos provides the finest and safest chauffeured transportation.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

184 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(184)

0 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

The service you provide is excellent!

The service you provide is excellent in our opinion. I have been using your service for many years now and have never been disappointed. We always recommend your service to our friends. Thank you

19. mai 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great driver

Great driver Maitra. He was on time with clear messages and got us home quickly and safely.

8. mai 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

The importance of the smell of the car…

The importance of the smell of the car should not be overlooked. Mine had 3 factors going against it which made me feel quite sick (even with my mask and window opened a little): 1) body odor, 2) cheap car freshener, and 3) the food the driver decided to open during my ride. Not an easy trip home.
Really unfortunate that your company doesn't emphasize the rider experience.

2. mai 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Wrong plate number and 2 different people

I got two different texts from 2 different people saying they had arrived to pick me up, then the car that arrived had a license plate that did not match the plate number provided in Matrix's email, even though the driver's name did match. Made me consider sending the gentleman on his way and taking a cab to avoid such a sketchy situation. Very disappointed since I have been using Matrix for years.

22. april 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

The driver was supposed to wait for me…

The driver was supposed to wait for me at the lobby of Terminal 4 with a sign with my name but he wasn't. It was a serious problem of communication I have to call Matrix to find out where the driver was. The driver had only two months of working with Matrix and he was not very familiar with the Airport. In addition I was supposed to pay $125 and I ended up paying $151.

18. april 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Matrix Limos Worldwide

Thank you, Gioconda. So sorry to hear about your bad experience. Traveling in itself is hard and even harder when travelling during a busy season, and then to find more hardships after arriving is something to be very upset about. It wasn't due to the drivers' unfamiliarity with the airport but because it was a busy week for travel, airport rush and parking issues delayed the driver in getting to you quicker. However, your initial booking was curbside pickup that is why you were quoted $125, after you called requesting an inside pickup the charges went up (inside pickup & parking fees). Confirmation emails are always sent for initial bookings and when changes are made. We hope you decide to choose Matrix Limos again, and we will make sure you are left with the best experience.

Vurdert til 5 av 5 stjerner

I highly recommend Matrix Limo

I highly recommend Matrix Limo. Their cars are clean, drivers are courteous, and their systems are fully automated.

18. april 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Matrix Limos Worldwide

Thank you so much for your recommendation, J. Appreciate your feedback. Looking forward to serving you again.

Vurdert til 5 av 5 stjerner

Everything went smoothly

Everything went smoothly, as usual. My driver was prompt, courteous, and helpful with baggage. I will definitely use Matrix again.

7. april 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Matrix Limos Worldwide

Thank you, Joanne. Happy to know that you were taken care of in the best possible manner. Thank you for choosing Matrix Limos.

Vurdert til 5 av 5 stjerner

Flight Delayed 12 hours

Javits Center to LaGuardia in mid-afternoon went smoothly. Upon arrival at LGA, I was informed that my flight was delayed 12 hrs, 10 min, meaning it was rescheduled to leave early the next morning. Matrix driver brought me to Yonkers for overnight & arranged to pick me up at 4:30 a.m. to try LGA again. Fantastic service accommodating to my needs in this less-than-ideal situation.

2. april 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Matrix Limos Worldwide

Appreciate your feedback, Rob. Glad to hear that you were served well, and the driver handled the situation according to your need. Thank you for choosing Matrix Limos, looking forward to serving you again.

Vurdert til 5 av 5 stjerner

Extremely satisfied customer!

We were extremely satisfied with the service we received from Atou. He was very helpful and gracious. It could not have been a better experience. The car was clean and comfortable.

29. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Matrix Limos Worldwide

Thank you, AJ! So happy to hear that you were served right. Atou is one of our best drivers, and he knows all to well how to serve his customers. Thank you for choosing Matrix Limos.

Vurdert til 5 av 5 stjerner

Matrix is the best!

Excellent service, excellent drivers. Highly recommend to all.

23. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Matrix Limos Worldwide

Thank you, Ola. So happy to know that you received the best service. Thank you for choosing Matrix Limos.

Vurdert til 5 av 5 stjerner

My husband and I have used Matrix for…

My husband and I have used Matrix for many years and have NEVER been disappointed. The cars are clean, the drivers are friendly, and they know how to get us to our destination regardless of road conditions.

23. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Matrix Limos Worldwide

Thank you, John, appreciate your feedback, we're happy to know that we maintained our status. Thank you for choosing Matrix and your continued business.

Vurdert til 5 av 5 stjerner

Excellent communications

Excellent communications, reliability, and service, and value!

20. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Matrix Limos Worldwide

Chris, thanks for the good words. Hope to serve you again.

Vurdert til 4 av 5 stjerner

Matrix was excellent when it came to…

Matrix was excellent when it came to communication. We received both a text and email to confirm our departure and arrival pickups. Prior to pick up we received a text with our drivers name and license plate of the vehicle. When our departure plane was late, the driver texted us where to meet him. When we arrived, it took us only a few minutes to locate him especially in the typical LGA traffic.

19. mars 2022
Anmeldelse skrevet uten oppfordring
Logoen til Matrix Limos Worldwide

Svar fra Matrix Limos Worldwide

Thank you, Tom, for your wonderful feedback, it's our top priority that our customers are satisfied. We are glad to serve you and hope to serve you again in the near future.

Vurdert til 5 av 5 stjerner

Great service

Great service. Very professional and kind.

13. mars 2022
Anmeldelse skrevet uten oppfordring
Logoen til Matrix Limos Worldwide

Svar fra Matrix Limos Worldwide

Thank you so much Tya, we appreciate your business and looking forward to serving you again.

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