Mary Tanks Anmeldelser 159

The tanks were too small for me and my payment was refunded in full with minimum drama.

I too was sucked in by this company. My order was wrong in the first place. I ordered large but got small. I notified as soon as I saw the order was wrong and they sent me a large after I paid another $5. The second order arrived but is not the quality of the advertised product. They do seem to want to help but given that I now have two that are very poor quality and don’t fit as advertised I have given up. Don’t be tempted to buy these?

I messed up my order,so I emailed straight away and Alex got back to me immediately and fixed it for me,so I can get part of my refund back.So far so good 👍

The product was not delivered at all. The order email disappeared completely so requesting information from the suppliers was difficult. They answered emails but it felt disingenuous. I suspect a scam.
I have asked for a refund but am not expecting it to happen.
I thought because it was nz based website and emails that it could be trusted but will put it down to experience. Just as well I didn't fall for their traps of ordering more than one.

They look nothing like the quality shown on the website. Poorly made, bad sizing, not supportive and low quality materials. If I had seen them in store I wouldn’t have purchased them. No order confirmation was given, so no chance of a refund. Despite PayPal being listed as a payment option, it isn’t offered at the payment window. $90 in the bin.

I’m so happy with the service - my tanks were too small on me and they have replaced them with no problem - I’m proud of your firm - many thanks
Well I’m happy with their emails, proof of the new size fitting has to happen yet?

Order not received, AI responses each time, kept offering a 20% refund. Got my bank involved and got my money back after weeks of emails going back and forth. BUYER BEWARE!

My tank was to small customer service was amazing . Very prompt reply to my email . A replacement in a larger size was sorted with no issues straight away.
Thank you

The product was very comfortable as promised, but the sizing was extremely small. Also looked less finished than advertised, so I only feel comfortable wearing under something or in a very casual situation. However, Marys Tanks kindly offered a goodwill oartial refund without return and I am happy with this level of customer care.

Many thanks to Alex for the emails and help with the process to get my order changed to the next size. It's always a gamble when buying on line your correct sizing however it's an easy process with Mary Tanks. With such a speedy process to the next helper
Ysabelle my exchange is well underway.
Lee

My enquiry was answered very quickly and to my satisfaction thank you

I had an issue with my order. Customer service were super friendly and prompt and resolved it
The tanks do run sml. I am usually a large and the sizing chart said to order 4xl but was too big. Hopefully a 3xl will fit but happy so far.

I messaged to ask if I could change my tanks for a larger size. They contacted me immediately. Couldn’t believe it. Their service is something I haven’t experienced before. Especially purchasing online. I’m waiting for my larger sizes to arrive. And I wouldn’t hesitate purchasing with them again. Fabulous

Bra tank top has comfortable stretch and keeps shape reasonably well after washing, though fabric quality feels average.

Excellent response on a query regarding the sizing of my order & helpful options to solve the issue.

Product is nothing like what is advertised; sizing completely inaccurate; cheap materials and material is NOT what is advertised or pictured. Only got refund because I threatened with Consumer affairs. Company is pretending to represent Australian women.

Comfort shaper tank provides light shaping without restricting movement, though overall support could be improved slightly.

When I needed a larger size in my tank tops, the response was incredibly quick. I'm really impressed.

Even tho my items did not fit well & needing a refund, the process has been very much appreciated.
ThankYou Mary Tanks!
Marilyn