Lyn Tanks Anmeldelser 98

Immediate response to my query ! Problem solved

Fast communication essy resolution of concern

I cannot say enough about the amazing service from your company. I had ordered what I thought was the right size and when they didn’t fit I emailed the company and replacement tanks in the right size was immediately dispatched to replace the wrong sized ones.
5 Stars to Lyn’s Tanks!!

I ordered the wrong size, as you do. However, received a prompt reply regarding replacement which is very much appreciated.

Hi
I really thought Iwas dealing with a NZ company,but as soon as I got the product I realised that I hadn't. I am a size 12. I ordered 3 Ls. L always fits me. I couldn't even get them on. I contacted them ( you get a trouble shooting email to respond to when you get the email that your product has been delivered) and asked for 2 sizes bigger - that's an XXL for a NZ size 12!!!
These tanks were not cheap..I had to pay $15 to get the replacements sent. They get 2 stars instead of 1 for quickly replacing with the size up. Now that I have the bigger size, that is not stretched super tight over my chest, I can see how poorly made they are. You can actually see the circular sewn in cups through the thin tank. I would never wear them as a tank without something to go over it, like they depict older women like me doing in their ads. I believe these ads which show causcasian women in their 60s, wearing the tanks as tops are AI becausevthey do not look like that on a real woman, size 12 in her 60s. The only use they will get is for chores round the house.

The order took a while to get to me because it is shipped from Hong Kong. That said, the staff are excellent at making contact and following up on any issues and explaining how they work. Great customer service!

The first lot were too small and you sent me a replacement lot the next size and they are great. Thank you for your patience and understanding on my order

Lyn’s Tanks have been very caring and supportive with my requests, answering questions when necessary and anxious that they met my needs. I am very happy with the product which arrived today.

I am really disappointed, clearly not a NZ company & the quality is very poor, the edges are just cut & not even sewn or with a seam. I am mad at myself for falling for this & am pursuing a refund as they are nothing like what is advertised. It is definitely misrepresentation

I find the problem solving emails personal and friendly, even thought they are from different women.

I had a problem re sizing and received great communication, fingers crossed the new size will.fit better.

This appears to be a ghost store selling counterfeit products shipped from mainland China. The items are very poor quality, made from cheap fabric, and sized much smaller than advertised. Similar products can be purchased on Temu for as little as NZ$3. The website's reviews, marketing, and product claims appear to be entirely fabricated.

If you've purchased from this store, report as a scam and request a chargeback through your credit card provider. If you paid via Shopify, report the store to Shopify as a suspected scam. You can also report it to the NZ Commerce Commission (Ref Case No. ENC0029899) and to the Domain Name Commission.

Not a NZ company.
I thought i was supporting a NZ company. (Email address indicates this). They are not! Product is made in Asia. Shipping records show Hong Kong as departure point. They are NOT well made. Fraying already after 2 hand-washes.
I've since imported two myself from another source which are really good quality for less money.

I selected the wrong size and asked to replace the order. No problem and my new order is being processed immediately.
Many thanks.

Had to up size tanks. This was done seamlessly thank you

Have had to reorder a larger size everyone has been fantastic about it even to the point of getting measurements to send correct sizes couldn't have been more helpful

Poor quality and not as advertised. Not fit for purpose and requested a refund not replacement. They will provide replacement for $15 and buyer can keep their rubbish products. No return address. Not designed nor made in NZ. Came from Hong Kong. Do not go near this scam site. You will not get your money returned.

Ordered 2 Tanks same size - 1 was the right size the other was not. Company not prepared to give a full refund for the wrong size tank they sent - would replace it if I paid the shipping costs! Their mistake but not prepared to take responsibility for it. Offering a 50% refund on the wrong size tank "as a gesture of goodwill" Would never purchase from them again nor would I recommend them to anyone else.

The helpful assistance when I ordered the wrong size and the clear communication I received around the process.