Suresh, coincidentally always manages to intercept when I call in. On every call I've had with him, he is professional, courteous and has a great deal of empathy when I've addressed my situation to hi... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
After some misunderstanding about discretionary payments not being resolved I spoke to Abdul today who resolved all my issues in a clear and simplified way.He explained the process and next steps and... Vis mer
Selskapet har svart
I can Honestly say, Morgan was more than helpful, she made me reassure and with out the pressure she has put everything in stepping stone due to my condition and the call back is confirmed also. Morga... Vis mer
Selskapet har svart
Having changed jobs and therefore payment dates, also leaving this month a bit precarious, I rang to amend my payment date and Sarah was very helpful and practical. Being able to amend things so readi... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We’re a family owned independent motor finance company, who has been established and lending to the public since 1973.
Kontaktopplysninger
Crossfield Mill, Crawford Street, OL16 5RS, Rochdale, Manchester, Storbritannia
- 01706 648882
- enquiries@marshfinance.co.uk
- marshfinance.co.uk
4,7
Enestående
644 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 85 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The customer service agent Suresh…
The customer service agent Suresh was quick, clear and efficient when I needed a voluntary termination. Everything was explained perfectly.
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
We're delighted that Suresh could support you. His clear communication and efficiency came at a time when you really needed it. If there's anything else we can help with, just get in touch.
Kind regards,
The Marsh Finance Team
They are amazing people with a very…
They are amazing people with a very good customer care approach. Quick to respond and get issues resolved.
22. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Thank you for taking the time to leave a review. We're delighted that you felt the warmth of our support team, they're a credit to Marsh. Getting you solutions as quickly as possible is a priority, and it's fantastic to see that you experienced this.
Happy driving!
The Marsh Finance Team
Super friendly staff
Super friendly staff, always very helpful. Would recommend to anyone
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi Naomi,
Thank you for your kind words and recommendation. It means a lot to us to hear that you experienced five-star quality service from our staff. If we can help with anything else in future, just pick up the phone.
Kind regards,
The Marsh Finance Team
Very pleasant manner and help me with…
Very pleasant manner and help me with my query straightaway and also Nice that it was the same person I spoke to last week very happy with the service
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi Sam,
Thank you for taking the time to leave us a review 😊
It’s great to know you were able to speak with the same member of our team again. Having that continuity can make such a difference, and we’re glad everything was taken care of for you.
Kind regards,
The Marsh Finance Team
Great service
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi Kyle,
Thanks for the great feedback! 😊 We really appreciate you taking the time to leave us a review.
Kind regards,
The Marsh Finance Team
Suresh went above and beyond to help…
Suresh went above and beyond to help with the situation and was very patient
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi Leona,
Thank you for taking the time to recognise Suresh 😊 It’s wonderful to know the extra care he provided made a difference. We’ll make sure your comments reach him, as we know he’ll really appreciate them.
Kind regards,
The Marsh Finance Team
What a wonder service and helpful…
What a wonder service and helpful suresh, thankyou for helping me today
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi Amanda,
Thank you for your lovely review 😊 We’re glad Suresh was there to support you today, and we’ll make sure your kind comments are passed on to him. We really appreciate you taking the time to share them with us.
Kind regards,
The Marsh Finance Team
Akbar was very understanding of my…
Akbar was very understanding of my situation and didn't pressure me at all. He made me feel reassured that everything will be ok. Very helpful.
17. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi Diane,
Thank you for sharing your experience with us 😊
It means a lot to know you felt comfortable and supported during your conversation. We’ll make sure your lovely feedback is passed on to Akbar and that he knows the difference his approach made.
Kind regards,
The Marsh Finance Team
Morgan is excellent at her job
Morgan is excellent at her job, both in terms of understanding the individual situation of the car loan, the fact that as well as running a business, I am a carer and do not receive carers allowance, and in her solution to make the payments much easier. A big, many thanks.Have a lovely weekend and five stars from me, Andrew Hubbard Violin Andrew Badger
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Thank you so much for taking the time to leave such a thoughtful review, Andrew 😊
We’re delighted to hear Morgan was able to understand your circumstances and work with you to find a way forward. We’ll make sure your lovely comments are passed on to her, and we hope you have a great weekend too!
Just a quick note, we noticed you’ve included your mobile number in your review. For your own privacy and security, we’d recommend editing your review to remove this from public view.
Kind regards,
The Marsh Finance Team
Great help very satisfied thankyou
Great help very satisfied thankyou
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi Lorna,
Thank you for taking the time to leave us a review 😊 We’re glad we could be there when you needed us and really appreciate your kind words.
Kind regards,
The Marsh Finance Team
Lovely person to talk to
Lovely person to talk to, very understanding, I feel a great company, willing to listen and understand thank you
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi Andrew😊
Thank you for such a kind review. It’s lovely to hear that you felt listened to and understood when speaking with our team.
We always want our customers to feel comfortable getting in touch, whatever they need to talk through, so your feedback means a lot to us. ⭐
Thanks again for choosing Marsh Finance and for sharing your experience 🚗
Best wishes,
The Marsh Finance Team
Today I was going through a lot and I…
Today I was going through a lot and I spoke to Jenny Elton from marsh finance payment support team and I WOULD GIVE THIS WOMAN A RAISE she has very supportive and compassionate and caring helped through my situation and set up a plan that helped a lot and I feel better then before mentally and now financially bless this woman and promote her marsh finance, from mr nafeez
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi😊
What an incredible review for Jenny. Thank you for taking the time to recognise her, especially when you were having such a difficult day.
We’re really glad Jenny was there when you needed someone to listen, understand your situation and find a payment plan that made things feel more manageable. Knowing you came away from the conversation feeling better is the most important part ❤️
We’ll absolutely make sure Jenny and the wider team see your comments. We can’t promise the raise or promotion 😉, but we can promise she’ll get the recognition she deserves!
Take care, and remember we’re here whenever you need to talk to us.
Best wishes,
The Marsh Finance Team
Morgan was absolutely perfect she was…
Morgan was absolutely perfect she was clear and concise empathetic and an absolute joy to speak to i give her top scores and will say she deserves a raise
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi there 😊
Now that’s some praise! We’re so pleased to hear Morgan made such a brilliant impression and brought empathy, clarity and a friendly approach to your conversation.
We’ll definitely make sure she sees your comments. As for the raise, we’ll pass that bit on too 😉⭐
Thanks for giving Morgan the recognition she deserves and for taking the time to leave such a lovely review.
Best wishes,
The Marsh Finance Team
Practical and helpful
Having changed jobs and therefore payment dates, also leaving this month a bit precarious, I rang to amend my payment date and Sarah was very helpful and practical. Being able to amend things so readily has been incredibly helpful and taken a lot of stress off me. Thank you
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi Alex 😊
Thank you for sharing this. Changing jobs comes with enough to think about without having to worry about payment dates too, so we’re really glad Sarah could make things a little easier for you.
It’s great to hear she was practical, helpful and able to find an option that worked around your new circumstances. Taking some of that stress away is exactly what our Payment Support team is there for ❤️
We’ll make sure Sarah sees your lovely feedback. Thanks again for taking the time to recognise her.
Best wishes,
The Marsh Finance Team
Sarah was brilliant so understanding…
Sarah was brilliant so understanding and help me get things bsck on track and reassured me as well thank you so much
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi there 😊
Thank you for giving Sarah a shout-out! We’re really glad she was able to reassure you, talk things through and help get everything back on track.
Money worries can bring a lot of stress, so knowing you came away from the conversation feeling supported is exactly what we want to hear ❤️
We’ll make sure Sarah gets to see your lovely feedback. Thanks again for sharing it!
Best wishes,
The Marsh Finance Team
Professionals dealt with my problem…
Professionals dealt with my problem easily
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi there 😊
Thanks for the great feedback! We’re glad the team could get to the heart of the problem and sort it without any unnecessary fuss.
Quick, professional support is exactly what you should expect when you get in touch with us ⭐
Thanks for choosing Marsh Finance 🚗
Best wishes,
The Marsh Finance Team
Bin through a rough time last couple…
Bin through a rough time last couple months marsh finance have been very good with me spoke with Sarah today sorted everything with me excellent customer service and support would highly recommend
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi Shaun,
We're so happy to have supported you when you needed it most. Tough situations affect all of us, and we're proud to have helped you navigate your own issue. If we can provide any further assistance, just get in touch.
Kind regards,
The Marsh Finance Team
Sarah Evans was very helpful
Sarah Evans was very helpful - she emailed all the information that I needed straight away. She waited until I had the email as well. Very friendly lady.
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Thank you for taking the time to write such a positive review. We're delighted that Sarah went above and beyond for you. She's a credit to Marsh.
If we can help with anything else, please just get in touch.
Happy driving!
The Marsh Finance Team
My situation was put into consideration…
My situation was put into consideration and compromise was reached thus giving me a peace of mind during this challenging times. Thanks
3. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi Theo,
Thank you for your kind words. Supporting customers through tough situations is something we pride ourselves on, so it's great to see that you felt this warmth and support during a time when you needed it most.
Kind regards,
The Marsh Finance Team
Thank you your time and effort to…
Thank you your time and effort to resolve my issue. It was indeed switf
3. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Thank you for your review, Patrice. We were happy to help you, and are glad to see that you got the answers you needed quickly.
If we can help with anything else, just pick up the phone.
Kind regards,
The Marsh Finance Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.