Suresh, coincidentally always manages to intercept when I call in. On every call I've had with him, he is professional, courteous and has a great deal of empathy when I've addressed my situation to hi... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
After some misunderstanding about discretionary payments not being resolved I spoke to Abdul today who resolved all my issues in a clear and simplified way.He explained the process and next steps and... Vis mer
Selskapet har svart
I can Honestly say, Morgan was more than helpful, she made me reassure and with out the pressure she has put everything in stepping stone due to my condition and the call back is confirmed also. Morga... Vis mer
Selskapet har svart
Having changed jobs and therefore payment dates, also leaving this month a bit precarious, I rang to amend my payment date and Sarah was very helpful and practical. Being able to amend things so readi... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We’re a family owned independent motor finance company, who has been established and lending to the public since 1973.
Kontaktopplysninger
Crossfield Mill, Crawford Street, OL16 5RS, Rochdale, Manchester, Storbritannia
- 01706 648882
- enquiries@marshfinance.co.uk
- marshfinance.co.uk
4,7
Enestående
645 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 85 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Marsh Finance
Hi Adam,
Thank you for your review 😊
We’re really pleased to hear this; that’s exactly the experience we aim to provide. If you ever need anything in future, we’re here to help.
Kind regards,
The Marsh Finance Team
I have spoken with Sarah today…
I have spoken with Sarah today afternoon and she handle my enquiries so well thank you Sarah god bless you and best car finance giving five stars
25. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi Arif 😊
Thank you for the brilliant review and for taking the time to mention Sarah — she’ll be really happy to hear this! I’ll make sure your kind words are passed on to her.
We’re so glad she was able to help with your enquiries and make everything clear for you. That’s exactly the experience we want every customer to have ⭐
If you need any help at all going forward, we’re always here for you.
All the best,
The Marsh Finance Team 🚗
Very helpful and understanding
Very helpful and understanding
25. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi there 😊
Thank you so much for taking the time to leave a review. We’re really glad to hear you found the team helpful and understanding — that’s exactly how we want every customer to feel when they speak to us.
If you ever need anything in the future, even if it’s just a quick question, we’re always here to help 👍
All the best,
The Marsh Finance Team 🚗
Very good and polite staff
25. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi Yemisi 😊
Thank you so much for your lovely review. We’re really pleased to hear you found our team very good and polite — that means a lot to us.
We always aim to make the process as smooth and comfortable as possible, so it’s great to know that came across in your experience.
If you ever need anything at all, we’re just a message or call away 🚗✨
Best wishes,
The Marsh Finance Team
Excellent customer Service
Staff handled my request very well with excellent customer service.
21. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Thank you, Suzan! 😊 We’re really pleased to hear your request was handled so well and that you experienced excellent customer service. We truly appreciate you taking the time to leave your feedback!
Change details
Phoned to change details as recently moved address and changed employment, normally hate phoning but this was a pleasant change. A stress free, easy chat to get everything changed over. Thank you so much for your help
16. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Thank you for your kind feedback! 😊 We’re really glad to hear the call was stress-free and that updating your details was quick and straightforward. It’s great to know we could make the experience a pleasant one for you — we really appreciate you taking the time to share this!
Kind regards,
Marsh Finance
Very friendly
Very friendly, helpful knowledgeable staff. Second time I have spoken with Sarah and was like catching up with a friend.
16. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Thank you for taking the time to leave a review David, and a five-star one at that 😊! Sarah is an asset to Marsh, and we'd be delighted to pass on your kind words.
Kind regards,
Marsh Finance
Sarah was very helpful on the phone…
Sarah was very helpful on the phone with my situation, made me feel at ease at the end of the call.
Thank you
16. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Thank you for your kind words. It's great to see that Sarah supported and made you feel at ease during your call. We'll pass on your 5-star review to Sarah - she's a credit to our team.
Kind regards,
Marsh Finance
Good afternoon
Good afternoon
Thank you very much for your helping me. it’s very great service. I am very happy. What i have promised i will pay on time in future. Once again thank you very much.
Regards
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi Khushnood,
Thank you so much for your kind message.
We’re really pleased to hear you were happy with the service and that we could help you. Your feedback means a lot to the team 😊
If you ever need any further support, please don’t hesitate to get in touch.
Kind regards,
The Marsh Finance Team
Excellent customer service from a lady…
Excellent customer service from a lady called Sarah very helpful and no issues with queries and questions I had great company
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hello!
Thank you for your kind feedback 😊
We’re really pleased to hear that Sarah was able to help with your queries and make everything straightforward for you. It’s great to know you had such a positive experience with us, and we’ll be sure to pass your comments on to her.
Kind regards,
The Marsh Finance Team
Marsh Finace was there when needed
Marsh Finace was there when i needed help with a vehicle I found the whole process locating a car them agreeing and starting the agreement
The portal is east to use and clear
The whole team have been excellent
I would recommend and will return if needed
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi Stuart,
Thank you for taking the time to share your experience! We’re delighted to hear that our team could support you throughout the whole process, from finding a car to starting your agreement 🚗✨. It’s great to know you found the portal easy to use and that the team made everything clear.
We really appreciate your recommendation and look forward to helping you again if needed!
Kind regards,
The Marsh Finance Team
Spoke with Sarah with regards to my…
Spoke with Sarah with regards to my account.
Very understanding and extremely helpful.
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi Keith,
Thank you for your feedback! We’re really pleased to hear that Sarah was able to support you with understanding and helpful advice 😊. We’ll be sure to pass your kind words on to her.
Kind regards,
The Marsh Finance Team
Very helpful
I spoke with Sarah and she was extremely helpful.
I got on the phone rather stressed and not a clue what to do as I have been ripped off by a different company who should have paid Marsh finance a settlement figure but have not.
She was on the phone a while and went several times to get info for me from managers to help me as much as she could do.
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi Christopher,
Thank you for taking the time to leave a review.
We’re really pleased to hear that Sarah was able to support you during what sounds like a very stressful situation. Taking the time to speak with you, check the details with her managers, and explain things clearly is exactly what we aim to do, and we’ll make sure your feedback is passed on to her.
If you need any further help or updates, please don’t hesitate to get back in touch.
Kind regards,
The Marsh Finance Team
Hope your get through to mashy
Spoke to a lady called (Mashy). She was great!, very helpful and polite .
3. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi Pelumi,
Thank you for your lovely feedback! 😊
We’re really pleased to hear that Mashy was so helpful and polite during your call. We’ll be sure to pass your kind words on to her – it will definitely make her day.
Kind regards,
The Marsh Finance Team
I was stressed and Akbar made me feel…
I was stressed and Akbar made me feel at ease. Great service!
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi Blake,
Thank you for sharing this 😊
We’re really pleased to hear Akbar was able to put you at ease during a stressful time. Knowing our team can make things feel a bit calmer and clearer is exactly what we aim for. We’ll be sure to pass your kind words on 👍
Kind regards,
The Marsh Finance Team
The gentleman I spoke with today has…
The gentleman I spoke with today has been extremely helpful with processing the return of a vehicle.
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Thank you for letting us know, Paige. 😊 It’s great to hear that the process of returning the vehicle was handled smoothly and that you felt well supported throughout. We really appreciate you sharing your experience with us!
Excellent customer service
Excellent customer service. Great support from start to finish. My issue was resolved quickly and professionally.
31. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi Mohammad,
Thank you for taking the time to leave such a kind review 😊
We’re really glad to hear you felt supported throughout and that everything was sorted quickly and professionally. Feedback like this means a lot to the team and lets us know we’re doing the right things 👍
Kind regards,
The Marsh Finance Team
Nearly 30 minutes on hold was…
Nearly 30 minutes on hold was definitely not expected, there absolutely must be an easier way to communicate with your customer service team. Once I got through to someone they were very professional and helpful, this part funnily only took 2 minutes!!
31. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi Tracey,
Thank you for taking the time to leave your feedback. We’re really sorry about the long wait time - we understand how frustrating that can be and it’s certainly not the experience we want for our customers.
We’re pleased to hear that once you got through, our team member was professional and able to help quickly, but we fully appreciate that the delay beforehand needs addressing. Your comments have been shared internally as we continue to look at improving how customers can get in touch with us.
Kind regards,
The Marsh Finance Team
Team was very helpful .
Team was very helpful .. made me fill at ease.
thank you so much for your help.
28. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Thank you for leaving such a positive review, Paul. Our team are a credit to Marsh Finance, helping you feel at ease no matter your car finance question. If there's anything else we can help with, just get in touch🙂.
Kind regards,
Marsh Finance
Sarah has been extremely helpful.
27. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Marsh Finance
Hi Julia,
Thank you for your kind words. Sarah is an asset to the team, and we'll be sure to pass on your positive feedback. Thanks again and happy driving!
Kind regards,
Marsh Finance
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.