Mark's Tickets Anmeldelser 2 900

TrustScore 3.5 av 5

3,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

By far the most inexpensive tickets I found for Kenny Chesney in Denver and I received my tickets within 20 minutes and placed them right in my Apple Wallet. Huge Fan of Mark's Tickets now.

Vurdert til 4 av 5 stjerner

I've bought from Mark's Tickets three times without any issues at all. The ticket transfer fees are very high, but I'm not sure if Mark's Tickets is taking a cut of those or if that's just what the se... Vis mer

Vurdert til 4 av 5 stjerner

Mark's Tickets has a great service. Availability of tickets is always awesome. The only real issue I have is the excessive amount they charge for service fee's/taxes, etc. (add-on charges). That ch... Vis mer

Vurdert til 1 av 5 stjerner

Worst experience ever!!! Do NOT buy tickets from these people! Bought JT tickets for my wifes 40th and he cancelled and when he rescheduled we are out of town. Ironically they do not not refund you... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Billettutsalg
  2. Hobbybutikk

Skrevet av virksomheten

Hey Everyone! Welcome to Mark’s Tickets. We’re so happy that you’ve decided to stop by and give our site a look. Simply put, we’re your #1 destination for entertainment. We have the best tickets available to exclusive, sold out events that you just can’t find anywhere else. Did you ever find out about a great concert or sporting event a little too late? When all the tickets were sold out and you thought you missed your chance of getting in? Well, Mark’s Tickets is here to save the day and make sure that you have the most entertainment filled year ahead. Our Founder, Mark has been selling tickets to events for over 15 years and decided that with his knowledge and experience of the industry it was time to make sure that absolutely nobody was shut out of their favorite event, and so he created Mark’s Tickets! We’re so happy you visited today and want you to know that we are always here to help if there is anything you need, or any questions you have. We’re constantly working to ensure that our customers have the most seamless experience possible. Please follow us on Facebook, Twitter and Instagram for daily updates and promotion codes you wont want to miss. We hope to see you soon!


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Very professional and efficient

17. september 2022
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Hi Chipper,

Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses!

I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets.

Thank you again for your order and continued support of Mark’s Tickets.


Thank you!

Mark
Owner – Mark’s Tickets

Vurdert til 5 av 5 stjerner

Easy to use

Easy to use. Great tickets.

18. november 2022
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Svar fra Mark's Tickets

Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses!

I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets.

Thank you again for your order and continued support of Mark’s Tickets.


Thank you!

Mark
Owner – Mark’s Tickets

Vurdert til 5 av 5 stjerner

Easy!

Tickets arrived instantly! Super easy!

16. september 2022
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Svar fra Mark's Tickets

Hi Kelly,

Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses!

I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets.

Thank you again for your order and continued support of Mark’s Tickets.


Thank you!

Mark
Owner – Mark’s Tickets

Vurdert til 5 av 5 stjerner

SUPERIOR Customer Service

Superior Customer Service. Previously posted one star review and have come back to humbly correct that after the owner of the company contacted me and went out of his way to correct a problem that turned out to be Ticketmaster and not Mark’s Tickets at all. Once the issue was identified, Marks tickets worked for a couple weeks to remedy it which didn’t seem to be an easy task. I VERY MUCH appreciate that level of customer service and Marks Tickets VERY MUCH is a five star company!

15. november 2022
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Svar fra Mark's Tickets

Hi SStarnes,

Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses!

I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot.

Thank you again for your order and continued support of Mark’s Tickets.

I was very happy to help, and glad your issue was resolved. Enjoy your event!

Thank you!

Mark
Owner – Mark’s Tickets

Vurdert til 5 av 5 stjerner

This was quick and very easy

This was quick and very easy. Best site for ticket buying.

1. november 2022
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Svar fra Mark's Tickets

Hi Kevin,

Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses!

I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets.

Thank you again for your order and continued support of Mark’s Tickets.


Thank you!

Mark
Owner – Mark’s Tickets

Vurdert til 5 av 5 stjerner

got the tickets in 5 minutes

got the tickets in 5 minutes, no issues at all.

1. september 2022
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Svar fra Mark's Tickets

Hi,

Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses!

I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets.

Thank you again for your order and continued support of Mark’s Tickets.


Thank you!

Mark
Owner – Mark’s Tickets

Vurdert til 4 av 5 stjerner

I got the tickets!

I purchased Luke Combs tickets.
My tickets were promised to me via email on 10/19/22
On Thursday 10/20/22 and still don’t have tickets. I called yesterday and they told me I will get tickets that day.

I received tickets 6 hours before event. They were good seats, not what I ordered, but we enjoyed show immensely!

17. oktober 2022
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Svar fra Mark's Tickets

Hi Lynn,

Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses!

I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets.

Thank you again for your order and continued support of Mark’s Tickets.


Thank you!

Mark
Owner – Mark’s Tickets

Vurdert til 1 av 5 stjerner

Tickets not as desribed, no customer service

Made a ticket purchase but afterwards discovers that the ticket are not for the category that they showed in. No way to talk to anyone to get them to correct issue. Same tickets still for sale in wrong/misleasding category. called 4 times and could not get through to person, just told to call back closer to event, which is in 3 months
2/2022 UPDATE SURPRISE NO TICKETS...

16. november 2021
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Customer was refunded in full.

Vurdert til 1 av 5 stjerner

Worst EXPERIENCE EVER!

Worst EXPERIENCE EVER!! I traveled to attend a game and could not download ticket and called ahead of time to solve this issue and was unsuccessful. I could not enter for the game and spent 200+ dollars on one ticket. I would never use this site ever again. Customer service said they would call back and never did. I received an email the day after the event. So ridiculous.

13. oktober 2021
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Hi Cheryl,

You ordered tickets on 10/5/21 and were sent the tickets via email on 10/6/21. 2 hours prior to the event you called our automated system and requested the tickets be sent again. So they were sent again via email 2 hours before the event started.

We have records of proof of transfer via email 4 days prior to the event and 2 hours prior to the event.

Vurdert til 5 av 5 stjerner

Fantastic …for a…

Stub hub had only garbage tickets…for a small markup I got front row through markstickets. E-tickets were delivered in 20 minutes and everyone at the stadium was like “whoa how did you get those seats.”

26. august 2021
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Svar fra Mark's Tickets

Hi Doog,

Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses!

I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets.

Thank you again for your order and continued support of Mark’s Tickets.


Thank you!

Mark
Owner – Mark’s Tickets

Vurdert til 4 av 5 stjerner

You cannot get through by phone to this…

You cannot get through by phone to this company. They will not respond to an email. The voucher they gave me for reds tickets that I purchased last year expired yesterday. They were charging me 24$ a ticket to try and purchase new tickets. At the time they would not refund me my money which I was ok with, thinking I would purchase other tickets not knowing they were price gouging on fees.

Once I was contacted by the company this was resolved very quickly and they were very helpful. Thank you.

6. mai 2021
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Svar fra Mark's Tickets

Hi Brad,

Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses!

I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets.

Thank you again for your order and continued support of Mark’s Tickets.


Thank you!

Mark
Owner – Mark’s Tickets

Vurdert til 1 av 5 stjerner

Bad Customer Service experience

I purchased tickets in January to attend a Lakers game in mid-March. Of course, due to covid-19, the game was cancelled. In July I was informed that I would be getting a refund. However, I was told the amount was going to be minus a "delivery fee". That information was never revealed to me BEFORE I bought the tickets! I purchased them on the phone with a representative and I was sent 3 confirmation emails, and NONE of them mentioned anything about a delivery fee that would be deducted in the event of a refund!

When I reached out to customer service to inform them that I deserved a full refund because I was never notified of a delivery fee deduction, here is the response I received "Thank you very much for your inquiry. We would not reiterate our cancellation policies in emails that are simply confirming your order or providing you with delivery instructions. However, they were reiterated where necessary, such as in the postponement and eventually, cancellation emails." Legitimate business lets the customer know of all possible return fees AT THE TIME OF PURCHASE! Not "reiterated" in future "postponement and eventually, cancellation emails"! I will not be using Marks Tickets again and would caution anyone based on how they got over regarding the delivery fee.

5. august 2020
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Vurdert til 5 av 5 stjerner

Hey, thank you for a great service.

Hey, thank you for a great service. Everything went as promised so can't complain!

11. mai 2020
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Svar fra Mark's Tickets

Hi Jerry,

Thank you very much for taking the time to write a review of Mark's Tickets. And thank you for support of small businesses!

I love when customers take the time to share their experience with Mark’s Tickets on Trust Pilot. It truely means alot to us! Word of mouth and customer reviews is how we are able to compete with the big companies with their Super Bowl commercials and unlimited advertising budgets.

Thank you again for your order and continued support of Mark’s Tickets.


Thank you!

Mark
Owner – Mark’s Tickets

Vurdert til 1 av 5 stjerner

Mayhem

This company has no idea what they are doing. Every employee has attitude and you will literally receive a different response from each individual. Very unprofessional. Would not reccomend to an enemy.

24. april 2020
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Vurdert til 4 av 5 stjerner

Customer Sevice took a minute, but came around ❤

UPDATE: 4-16-20
Today my credit card was credited with the amount I spent on the CMA festival tickets. I am changing my review from a 1 star to 4 star. I very much appreciate Marks Tickets recognizing that these are unprecedented times and they have my utmost respect.
Thank you.

Spent $1490.00 on CMA festival tickets. Event was canceled due to COVID-19. But Mark's Tickets is claiming that it is "postponed" until June 2021 so they don't have to refund. It's an annual event, the June 2021 CMA festival was already planned, it's not postponed, it's canceled for 2020. The majority of ticket agencies are giving customers the option to refund or keep the seats for next year. Very frustrating that Mark's Tickets is conducting business in this manner.

Edit after response:
If the CMA fest 2020 event is "rescheduled" for June 2021... when is the CMA fest 2021?
Rescheduled means moved to a new date....so is there now 2 CMA festival in June 2021??? No matter how you try to word it, the CMA fest for 2020 is NOT happening which means it is CANCELLED. Shame on your business for not refunding your customers' money. Especially in a time such as this pandemic. Terrible business practice.

4. april 2020
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Svar fra Mark's Tickets

We are a resale marketplace, we have absolutely no say in the rescheduling and cancelling of events. This is up to the box office or venue. If it is cancelled we will 100% refund you and every customer who purchased tickets. This is a standard practice in the secondary market. The seller who sold your tickets was already paid for the tickets, and they already paid the venue/box office for the tickets. Unless the venue gives them their money back, there isnt a course of action for you to get your money back. I am truly sorry about this, however, this is the case with hundreds of events right now, and we are doing our absolute best to make sure every customer issue is handled in the best possible way.

The event was rescheduled. Your tickets are valid for the new date. This is a venue/performer decision that has nothing to do with our company. The seller was already paid by us for this sale. We are a resale marketplace, as all do in the industry there is a all sales final policy. If an event is cancelled, you get a full refund. If an event is postponed, your tickets are still valid for the new date.

Coronavirus Update

To our valued customers:

We are continuing to monitor the development of the COVID-19 pandemic and working hard to minimize its impact on our customers, partners, and employees.

Our preparations are focused on the need to ensure the health of our community and the continuity of our business activities. While we all love live events and experiences, we remain mindful of the general health of our community and especially individuals in high-risk groups. This communication is designed to answer your questions about what happens if your live event is canceled or postponed.

Our industry-leading guarantee continues to protect your every purchase, and nothing about this situation has or will change that.

If your event is canceled, we will notify you as soon as possible. You may have the option of accepting a voucher good for 120% of the value of your original purchase, less applicable delivery fees - valid for one year from the date of acceptance. You will also have the option of accepting a refund of your original purchase price, less applicable delivery fees.

If your event is postponed or rescheduled, rest assured that your ticket will be honored on the new date of the event. Our customer support team is ready to answer any questions you may have.

Sincerely,

Your Customer Care Team

Vurdert til 1 av 5 stjerner

Covid caused a show I had tickets to be…

Covid caused a show I had tickets to be postponed for A YEAR and they will not refund. No offer to pick a different show or a credit voucher. Not to mention the price gouging that occurred at original purchase. Will not use this service again!

3. april 2020
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Vurdert til 1 av 5 stjerner

I purchased tickets from this website, never got my tickets

I purchased tickets from this website, I never received the tickets. I had to purchase new tickets at the box office, with higher price.
The refund from MArk's tickets took for ever, I had to call a couple of times with long waiting time...
I lost too much time and got into the event after it had started because of all the time I waited.

17. mars 2020
Anmeldelse skrevet uten oppfordring

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