Impressed that the premium hasn't changed at least last couple of years. Also it's a good service that you notify the renewal to our marina office.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
What made our experience awesome? Because we had no issues with arranging the insurance - on the website and through verbal and email communication. Everything was Plain Sailing! The costing was... Vis mer
Selskapet har svart
It was very easy, and most importantly, Mariner has a really friendly team of staff members who are there to help you answer any questions. I decided to complete my quote and payment over the phone... Vis mer
Selskapet har svart
To Renew my Policy that had already expired was an easy transition to convert yearly to monthly payment which the Mariner Insurance already had existing signed documents to make transparency a lo... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Mariner Insurance has been offering Kiwis boat insurance in New Zealand for over a decade with specialist marine insurance cover for trailer boat, jet ski, yacht, launch, charter boat, construction, bluewater and transit. We are locally owned and are boaties too, so please get in touch for a quote.
Kontaktopplysninger
2 Reg Savory Place, 2013, Auckland, New Zealand
- 0800 466 467
- info@mariner.co.nz
- mariner.co.nz
4,9
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quick and easy to get policy in place…
Quick and easy to get policy in place at a rrasonable price. Hopefully as easy if I ever need to claim.
1. oktober 2026
Svar fra Mariner Insurance
Hi, thank you for your review! We're happy to hear you found the process quick and easy, and that we could provide cover at a reasonable price. Should you ever need to make a claim, our team will be here to make that process as straightforward and stress-free as possible. Welcome aboard!
These guys know boats
1. oktober 2026
Svar fra Mariner Insurance
Hi, thank you for your review! We're happy to hear you felt confident working with a team that truly understands boats and the people who use them. Providing knowledgeable, specialist marine insurance advice is what we're all about. Thanks for choosing Mariner, and welcome aboard!
Svar fra Mariner Insurance
Hi, thank you for your review! We're happy to hear you found Mariner easy to deal with. We pride ourselves on making the process straightforward and hassle-free, so it's great to know that was your experience. Welcome aboard!
Laura ,
Laura ,
Knowledge and accommodating questions as I am currently working off shore . Plus efficient response
7. oktober 2026
Svar fra Mariner Insurance
Hi John, thank you for your review! We're happy to hear Laura's marine insurance knowledge helped answer your questions and make the process straightforward, even while you were working offshore. Providing responsive, flexible service is something we pride ourselves on, and we're glad that came through in your experience. Welcome aboard!
Alana was very professional and easy to…
Alana was very professional and easy to work with over the phone, emails etc.
The whole process was good.
6. oktober 2026
Svar fra Mariner Insurance
Hi there, thank you for your review and kind words! We're pleased to hear Alana made the process easy and professional from start to finish. We appreciate your support and are glad you had a great experience with us. Welcome aboard!
Svar fra Mariner Insurance
Hi, thank you for your review! We're pleased to hear you found the process easy and appreciated having Kiwi support on the phone when you needed it. Thanks for choosing Mariner, and welcome aboard!
Svar fra Mariner Insurance
Hi Phill, thank you for your great review! We're pleased to hear you found the process competitive, prompt, and professional. We appreciate your recommendation and are glad you had a good experience with Mariner. Welcome aboard!
Legends
It was very easy, and most importantly, Mariner has a really friendly team of staff members who are there to help you answer any questions. I decided to complete my quote and payment over the phone rather than online, and there was no problem at all!
And the price was sharp!
5. oktober 2026
Svar fra Mariner Insurance
Hi, thank you for the fantastic feedback! We're pleased to hear our team was able to answer your questions and make the process easy, whether online or over the phone. It's also great to know you found our pricing competitive. Welcome aboard!
Initially the first quote for a Lotus…
Initially the first quote for a Lotus 9.2 didn't come though. I did explain this to Jason Hunter who tried to say that it must have done and wasn't particularly friendly. for the next quote of the Carpenter 29 i fif send a couple of emails with a condition report and images to Jason. No acknowledgement of receipt and when the quote did come through on the 1 st Oct it was flicked on as an attachment with no comments in the email. With our yacht sales we always believe it is good practice to acknowledge an email and when quoting to at least say hello and see please see attached. Not what i have been used to from Mariner in the past. They have always been friendly and helpful...
30. september 2026
Svar fra Mariner Insurance
Thanks for your feedback, I'm sorry that your expectations were not met here. In reviewing the file we can see that we had 2 email addresses on file and the email in question that was forwarded to you followed one to your other email address with all the usual civilities . It was done in haste with the priority being to get the information to you as we understood that getting cover in place was the priority, hence dispensing in this case with the usual greetings. We do take your point regarding communication style and appreciate your comments and will I will note across the wider team should any future situations arise like this. Regards , Aaron Mortimer.
Very responsive to first communication
Very responsive to first communication, even getting things sorted over the weekend. Very competively priced and will shake up the competition.
Understand boats.
Svend Petersen
3. oktober 2026
Svar fra Mariner Insurance
Hi Svend, thank you for your fantastic feedback! We're happy to hear our team was responsive from the very first contact and could get everything sorted, even over the weekend. It's also great to know you found our cover competitively priced and appreciated our boating expertise. Welcome aboard!
Svar fra Mariner Insurance
haa - it would have a human or a human built process that said "yes" - no AI in our underwriting - have a good summer.
Easy to contact and they understand my…
Easy to contact and they understand my boating needs. Thanks!
24. september 2026
Svar fra Mariner Insurance
Hi Damon, thank you for your great feedback! We're pleased to hear you found us easy to contact and that our team understands your boating needs. Thanks for choosing Mariner, and welcome aboard!
Svar fra Mariner Insurance
Hi, thank you for your great feedback! We're happy to hear you found the process easy and enjoyed working with our team. We appreciate you choosing Mariner. Welcome aboard!
Svar fra Mariner Insurance
Hi Gareth, thank you for your great feedback. Great to hear you found our online service quick and easy to get cover in place. Welcome aboard!
Svar fra Mariner Insurance
Hi Shaun, thank you for your great feedback! We're happy to hear you found our service efficient, competitively priced, and easy to get in place - Welcome aboard!
Svar fra Mariner Insurance
Hi, thank you for your great feedback! We're pleased to hear everything was clearly explained and that arranging your cover online was simple and convenient. We appreciate you choosing Mariner. Welcome aboard!
easy and quick
29. september 2026
Svar fra Mariner Insurance
Hi there, thank you for the review. Great to hear you found our online service quick and easy to get cover in place. Welcome aboard!
Svar fra Mariner Insurance
Hi there, thank you for your feedback! We're happy to hear you found our pricing competitive and the service fast and efficient to get cover in place for your vessel - Welcome aboard!
Laura was a pleasure to deal with and…
Laura was a pleasure to deal with and the policy was good value.
24. september 2026
Svar fra Mariner Insurance
Hi Alan, thank you for your great feedback! We're pleased to hear Laura was able to provide great service and that you found your policy to be good value. Thank you for choosing Mariner - Welcome aboard!
Quote and acceptance of policy and…
Quote and acceptance of policy and payment very seemless
24. september 2026
Svar fra Mariner Insurance
Hi Gary, thank you for your feedback! We're pleased to hear that arranging your quote, accepting your policy, and making payment was a seamless experience. Making insurance simple and straightforward is exactly what we aim for. Welcome aboard!
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