Ordered the take away Christmas meal and was not disappointed. Every detail was taken care of down to including Christmas napkins & crackers. The food was plentiful and of the highest quality. Only ne... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered during Christmas weekend, but they shipped right after Christmas. Item arrived quickly with no issues. Sometimes the pictures to certain items don’t show up on the website, it’s a pity, i’d be... Vis mer
My sister and niece visited your store in Edinburgh and loved the quality of your items. They bought coats, sweaters and scarves and had them shipped easily to North Carolina. Their rave reviews made... Vis mer
Good communication by email on my order and swift delivery. A suggestion to wrap the item in some paper as when cutting open the packaging the blanket was exposed and thankfully not damaged from op... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
High Street 375, EH1 1PW, Edinburgh, Storbritannia
- marchbrae.com
4,6
Enestående
923 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
This was a gift
20. august 2024
Lovely cashmere scarf
Lovely cashmere scarf - good service and communication from company.
16. august 2024
Price good
Price good, quality of goods excellent and nicely presented. Delivery very good. Communication with Marchbrae, quick and efficient. Highly recommend
7. august 2024
Easy purchase at a great price
Easy purchase at a great price. Shipping was not expensive and the item was great value.
Would recommend
5. august 2024
Well made badges all delighted with…
Well made badges all delighted with them good size lovely quality.
23. juli 2024
Ordered a dusty grey shirt and recurve…
Ordered a dusty grey shirt and I received a dusty green shirt instead :(
17. juli 2024
Svar fra Marchbrae
Hi There,
Thank you for your feedback. We apologize for the mix-up with your order, and we understand how frustrating this can be. We're glad to see that our customer service team was able to process a refund for you.
If you need any further assistance, please don't hesitate to reach out.
Pink baseball hat
I placed the order with no difficulty and within the time stated, received my purchase.
The quality of the hat is excellent
Thank you
9. juli 2024
Quick & Easy.
Quick, easy order. Goods arrived within time frame suggested. No frills packaging.
10. juli 2024
Easy to place order and kept informed…
Easy to place order and kept informed of delivery procedures
25. juni 2024
I was pleasantly surprised how quick I…
I was pleasantly surprised how quick I received my order.
25. juni 2024
Had to chase them 3 times for my…
Had to chase them 3 times for my parcel. Over a week.
Still hasnt arrived!
14. juni 2024
Svar fra Marchbrae
Hi Justin,
Thank you for your feedback, and we're sorry to hear about your experience.
Upon reviewing your order, we can confirm it was dispatched within 24 hours of purchase, and delivered on the 21st of June, which is within our stated delivery timeframe.
We understand how important timely delivery is and regret any inconvenience caused. Our team did contact our courier to investigate the delay, but the parcel was delivered before we received a response from them.
Should you have any further questions or concerns, please don’t hesitate to reach out to the below contact:
E-mail: contact@marchbrae.com
Quick efficient response
A quick response to the order and queries. The problem was quickly and satisfactorily dealt with. Well done.
21. mai 2024
The products were amazing
The products were amazing! It came fast and customer service is quick to answer any questions you have!
30. april 2024
Nice quality scarf at a good price
25. april 2024
Great quality item.
After a slight problem with delivery my item arrived reasonably quickly, it was a quality item and was very well packaged.
4. mai 2024
Excellent service…
The item i purchased was returned as it was to small but the entire purchase and return procedure was excellent
3. april 2024
Excellent!
Had the item I was after at a reduced price. Ordering was easy. Email updates on dispatch and delivery. Item arrived well packaged and was precisely what I wanted.
2. april 2024
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.