Customer service is very poor. They are not friendly or helpful. I waited to speak to the receptionist for quite some time while she talked to a friend. It was clearly not a business call. Gave up... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered tile, waited more than a week to get any information when my order will be shipped, then received email that my order will be shipped next day and then ten minutes later another email that m... Vis mer
As an industry professional that has worked with many distributors over the past 25+ years, I have to say few companies have cause me as much consistent frustration as working with Marble Systems has.... Vis mer
I just want to share my excellent experience with marble system and it's customer service. I am remodeling my bathroom but unfortunately ran out of St. Laurent marble tiles. Luckily, I found the same... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Since 1982, Marble Systems has been committed to delivering sublime collections of natural stone. Quarried and processed to exacting specifications using the latest manufacturing technology, our product lines are produced in a wide variety of specialized surface finishes. With distribution and design centers in Washington, D.C., New York, Florida, Puerto Rico and Los Angeles, Marble Systems is uniquely positioned to provide a virtually unlimited supply of the industry’s highest quality natural stone products. Today, Marble Systems has emerged as the leading choice among top architects, interior designers and discriminating homeowners seeking the finest in natural stone products. Several of our most prestigious projects include: Merrick Plaza in Miami, Trump Plaza in New York, and the Bellagio Casino in Las Vegas.
Kontaktopplysninger
Dorr Avenue 2737, 22031, Fairfax, USA
- +17032041818
- info@marblesystems.com
- marblesystems.com
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Prompt and very good communication!
I was happy and surprised to get a sample mailed to me immediately! Sadly it doesn't match my 10 year old backsplash that I wanted to extend...close but not exact. Also, they were excellent about following up with me. I wish that my old tile was available.
Great Feedback
While researching tile for my latest project (fireplace surround) I reached out to Marble Systems for information and a few samples. They (in particular Cansu Sahin who was ALWAYS very helpful) were quick to respond and help in any way they could.
Fantastic experience
Excellent staff who assisted in every way to help me select tile for 2 bathroom renos. I was assisted by "D" who is a lovely person and a true professional. Highly recommend
Trisha is a great representative for…
Trisha is a great representative for your company. She really helped us source marble slabs and tiles to match.
Good Customer Service
Always have great customer service with follow up. Easy to contact on the phone and by email. Showroom staff and warehouse staff step up to help with material selection. Had a short shipment once. The Marble Systems Rep took quick care of it shipping quickly. Really like doing business with Marble Systems. They also carry the accessory products and can assist with grout color selections. I am a repeat customer.
Bad customer service.
I ordered tile, waited more than a week to get any information when my order will be shipped, then received email that my order will be shipped next day and then ten minutes later another email that my item is out of stock. It took the whole week just to find out that they do not have my item in stock!
I like that I was given a full sized…
I like that I was given a full sized sample to determine if the tile was a good fit for me.
tile samples
I ordered tile samples and they arrived quickly. The tile is a quality product. I received follow up communication and was directed to a retailer in my area. The customer service is amazing. I can recommend this company without reservation.
Wonderful company to work with
Wonderful company to work with. Great people and service.
FAST DELIVERY
The sample arrived fast and was quite large.
Very Happy with everything!
The samples arrived timely, which allowed me to purchased what I needed for my project! Great customer service and. Great product! I'm very happy with my purchase.
Carol was wonderful
Carol was wonderful! So helpful, professional.
Marble System is one of the best Marble distribution companies in the country
Marble Systems is a company that sells some of the best natural stone products world over. We are thrilled to show your products in our showroom and have enjoyed implementing them in our client's homes.
Terrific customer service and very…
Terrific customer service and very pleased with the sample tehy sent me.
Fast service when it's most needed
My experience so far has been great , I recieved the sample tile in a few days.
Excellent Service
I just want to share my excellent experience with marble system and it's customer service. I am remodeling my bathroom but unfortunately ran out of St. Laurent marble tiles. Luckily, I found the same one matching the ones I have and ordered via online at Marble System. After few days, they shipped 2 pieces 18x18 tiles on each box with styrofoam. All tiles arrived with excellent condition. Ms. Sophia assisted me all along from verifying my order until it arrived to me. Please don't hesitate to order from them.
Great service and beautiful samples
Great service and beautiful samples. I’m looking forward to suing this product in my clients bathroom remodel.
products of quality and durability
The importance of samples
I have purchased many samples from MSI and they have done a good job of shipping them to me and following up with tracking. In most cases the product was close to the photos on the website, but the variation in natural stone makes it necessary to see current dye lots. In many cases they are very different than what you might expect. That's why their easy to use sample system is so valuable. I have been pleased with all of the product I have purchased, including some very nice closeout items.
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